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Lucid

Lucid Software

Reviews from AWS customer

3 AWS reviews

External reviews

7,679 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Allison G.

Effortless Diagrams with Seamless Data Linking

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
I love the Lucid Visual Collaboration Suite for its clear layout and ease of use, which significantly enhances my ability to create effective charts and diagrams for staff training. The wide range of designs and visuals available makes it versatile and adaptable to various training scenarios. The suite's capability to link diagrams directly to data sources is a powerful feature that enhances the utility and dynamism of my diagrams, making them more informative and interactive. Furthermore, the initial setup was very straightforward, allowing me to get started without hassle. I find its template creation functionality especially valuable since it saves me considerable time that I would otherwise spend crafting them myself. Overall, I am highly satisfied with how these features collectively streamline my workflow, and I would confidently rate my likelihood to recommend the Lucid Visual Collaboration Suite as a 10.
What do you dislike about the product?
It doesn't seem as good at brainstorming as some apps.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to create templates quickly, link diagrams to data sources, and utilize a wide range of designs, saving me time and enriching training efficiency.


    Dre H.

Fun Collaboration, Simple and Visual

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
I enjoy the visualization aspect of the Lucid Visual Collaboration Suite, particularly how it allows me to create designs easily. The simplicity of using it for creating visuals and the diverse options available significantly enhance my experience. I find these features to have a lot of value because they make it easier for my friends and family members to see exactly what I am trying to explain to them, especially during celebrations and fun family events. I also appreciate how the initial setup was very easy, making it accessible and user-friendly from the start. This ease of use, combined with its impressive visualization capabilities, makes me confident in recommending the suite to others, as evidenced by my willingness to rate it a 10 for recommendations.
What do you dislike about the product?
No dislikes
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to create visually appealing designs for leisure and family events, making it easier to communicate ideas and celebrate occasions.


    Dejan K.

Comprehensive Toolset and Rich Library for Data Integration

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
It offers a wide set of tools, a rich library of elements, and handles good amount of datasources for import.
What do you dislike about the product?
Nothing in particular, but I could benefit from multidimensional models instead of 2D
What problems is the product solving and how is that benefiting you?
Organizational structure with IT systems - produce low- and high-level integrations and their respective owners.


    Hospital & Health Care

Lucid Diagram User Experience

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
It's easy to collaborate and share, and importing diagrams based on Mermaid is straightforward. Sharing content frequently through Google and other platforms is also simple.
What do you dislike about the product?
A guest mode with limited access to the link will be a great addition.
What problems is the product solving and how is that benefiting you?
Finalizing flows for the internal feature intake process.


    Shama H.

Feature-Rich Collaboration Suite That Drives Innovation in Our Florida & Texas Branches

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
The reason why I chose Lucid Visual Collaboration Suite is because of it’s feature-rich library as it offers extensive range of canvas and templates which boost business model innovation.
Lucid’s collaboration feature available in Lucidspark facilitates virtual meetings and collaborative workshops which enhance collaboration between our teams in Florida branch and our new Texas branch.
What do you dislike about the product?
Since September 2023 when I started using Lucid Visual Collaboration Suite, I have never discovered it’s downside and I literally use it on a daily basis.
What problems is the product solving and how is that benefiting you?
I am always at top creating new business models that help pin point areas of improvements by visualizing business processes with diagrams and charts.


    JAYA SINGH J.

Effortless Project Creation and Intuitive Interface

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
Very easy to understand and very easy to create new projects.
What do you dislike about the product?
None to inform tell about dislike. All are good to go
What problems is the product solving and how is that benefiting you?
I want to make a microbiology lab layout with 3D modelling, went good and successfully completed the project on time.


    Madison H.

Robust Visual Collaboration for Event Services at Breeze with LVCS

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
It’s two years since I started using Lucid Visual Collaboration Suite in my Event Services industry. I like how it is seamless to create visual representations of the portfolio and event services to track real-time progress automatically.
What do you dislike about the product?
All has been well with me while using Lucid Visual Collaboration Suite to create visual roadmaps when managing projects without issues.
What problems is the product solving and how is that benefiting you?
It is easy and rapid to create visual reports that help communicate portfolio performance via metrics and trends analysis with Lucid.


    Brynlee T.

Exceptional Collaboration and Workflow Streamlining

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
Its alignment and execution capabilities are truly exceptional. I particularly appreciate the real-time, concurrent collaboration features, which make it possible to plan, map processes, and generate ideas together without worrying about version conflicts. Additionally, the platform further enhances this experience by streamlining workflows from beginning to end, making it much easier for the entire team to adopt and use the suite effectively.
What do you dislike about the product?
The cost of deeper integrations and enterprise-level management features can be quite high.
What problems is the product solving and how is that benefiting you?
This tool has completely changed the way I visualize and shape product strategy. It takes complex systems and abstract concepts and translates them into clear, actionable blueprints that everyone can understand. As a result, aligning stakeholders now takes much less time, and projects move forward more quickly and efficiently. The visual clarity it offers is essential for making agile, well-informed decisions.


    Jim F.

Organized, Feature-Rich Suite for Seamless Strategic Planning & Visual Collaboration

  • November 16, 2025
  • Review provided by G2

What do you like best about the product?
I have been in the Management and Business Consulting sector for an extended duration. I like that Lucid Visual Collaboration Suite offers two separate applications with varied features - this makes them more organized and reduce mixups. Developing and visualizing strategic plans and objectives streamline business processes via Lucidchart.
What do you dislike about the product?
For the two years that I have been relying on Lucid Visual Collaboration Suite, I have never come across bugs nor has it ever been overwhelming to customize even new features.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite enables me to make informed business decisions by centralizing data for real-time visualization.


    Sue O.

Lucid Visual Collaboration Suite Elevated Our Customer Experience from November Last Year (2024)

  • November 16, 2025
  • Review provided by G2

What do you like best about the product?
It is from last year November that I implemented Lucid Visual Collaboration Suite in my current Logistics agency. I have been able to improve customer satisfaction by automatically visualizing customer journeys to identify areas of improvement in real-time.
What do you dislike about the product?
Now that I have upgraded to Team tier from July this year, I barely face the logging issues that I used to experience with Individual plan on my iOS device.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite through Lucidspark facilitate collaboration and feedback among teams in my organizations across all departments to ensure optimal customer service.