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Lucid

Lucid Software

Reviews from AWS customer

3 AWS reviews

External reviews

7,679 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Nabil S.

Organized, Powerful Visual Collaboration and Process Visualization with Lucid is the Real Deal

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
I like how I am able to use Lucid’s two Apps separately rather than one since it is more organized making it easy to access visual collaboration (whiteboarding) and diagramming tools. Visualizing telecommunications business processes through Lucidchart allows me to make informed business decisions at ease.
What do you dislike about the product?
I have been using Lucid since mid last year and it has been an unique tool compared to alternatives apart from limitations in mobile apps usage in regards to pricing tier.
What problems is the product solving and how is that benefiting you?
I am able to comprehend my clients telecom needs by visualizing market trends with Lucidchart before making business decisions.


    Hospital & Health Care

Streamlines IT Workflow and Collaboration

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
I use Lucid Suite daily for creating workflows and brainstorming ideas about enhancements to our ServiceNow catalog. It allows me to disply my ideas in a way that my team members can easily see and understand. I also love the real time collaboration.
What do you dislike about the product?
I don't really hve anything negative to say about it.
What problems is the product solving and how is that benefiting you?
Lucid Suite solves the challenge of visualizing complex processes and collaborating remotely. In IT Client Services, I often need to explain workflows, troubleshoot issues, and document processes for clients and internal teams. Before Lucid, this meant creating static diagrams manually, which was time-consuming and hard to update.
With Lucid Suite:

Real-time collaboration lets me work with teammates instantly, even across locations.
Templates and AI tools speed up diagram creation, saving hours of manual work.
Cloud-based access means I can share and update diagrams anytime without version control headaches.
Integrations with Slack and Google Workspace keep everything connected to our existing tools.
The biggest benefit? Clearer documentation.


    Christina C.

Transforms Teaching with Intuitive Visuals

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite primarily for teaching, and it has significantly enhanced my workflow. The software excels at facilitating brainstorming in a large group setting, which is invaluable in a collaborative educational environment. Additionally, it aids in organizing my thoughts with remarkable efficiency. I am particularly fond of the visual layout; it not only looks great but also provides an incredible sense of organization. This visual clarity helps me effectively layout different topics and plan how they will fit into the weekly schedule, thus streamlining my teaching process. Furthermore, the initial setup was super easy, and I appreciate the tutorials, which made mastering the software straightforward. Overall, the platform makes me feel more organized and improves my ability to convey ideas clearly and effectively.
What do you dislike about the product?
Nothing!
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to brainstorm with large groups and organize my thoughts, laying out topics to fit over the week, making teaching more efficient.


    Ben S.

Effortless Visual Creation and Sharing

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
Makes making visuals super clear and easy to both put together and share
What do you dislike about the product?
Easy to get started and plenty of advanced ways to add more details to my lucid charts
What problems is the product solving and how is that benefiting you?
Helping track our past, future and current SKUs to share with our organization and create clarity


    zak v.

Smooth, Productive, and Exceptionally Well-Designed Interface

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
Smooth, productive, well thought out interface.
What do you dislike about the product?
I personally don't have many opportunities to use it
What problems is the product solving and how is that benefiting you?
helping me get my thoughts down and meeting benifits


    Nychelle G.

Impressive Experience That Exceeded Expectations

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
I liked how there were so many options for charts that catered to my academic needs.it was fairly easy to use which I loved. Easier than competitors
What do you dislike about the product?
My only complaint was how I had to use the the scroll bar at the bottom of the page. And not being able to zoom in with my mouse
What problems is the product solving and how is that benefiting you?
The ease of access is very important to me. I’m a Mac and windows user so i love it for that cross platform compatibility which is an issue I had using Microsoft.


    Tim L.

Fun and Intuitive for Creative Visuals

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
I really enjoy the flowcharts in Lucid Visual Collaboration Suite, as they provide a fun and engaging way to visualize my projects. The versatility of the whole canvas is another aspect I appreciate; it's not only enjoyable to use but also offers a dynamic space for creative experimentation. I find having a visual representation of the projects I'm presenting very valuable, as it enhances my presentations significantly. Additionally, the initial setup of Lucid Visual Collaboration Suite was very easy, which made the transition into using the tool smooth and stress-free. Given these positive experiences, I would definitely recommend Lucid Visual Collaboration Suite to my friends or colleagues.
What do you dislike about the product?
I am still trying to figure out the cloud capabilities of Lucid Visual Collaboration Suite.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for visualizing project presentations with flowcharts and creative tools, enhancing my ability to represent projects visually.


    Maritime

Effortless to Use with an Impressive Range of Templates

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use and a plethora of templates.
What do you dislike about the product?
lots of features are ocked, i think having a select range of premium feature is the way forwars especially to get a wider user base.
What problems is the product solving and how is that benefiting you?
Floor plans and quick place holder graphics


    Kanchana G.

Great

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
Lucid makes it extremely easy to visualize complex ideas. I like how quickly I can create flowcharts and diagrams, collaborate in real time, and keep everything organized in one place.
What do you dislike about the product?
Occasionally the interface feels a bit crowded, especially with many tools on the screen. It would be helpful if customization or simplified views were more prominent.
What problems is the product solving and how is that benefiting you?
Lucid solves the problem of unclear or scattered information. By centralizing diagrams, flowcharts, and documentation, it helps my team work faster and reduces errors. Visualizing steps and dependencies makes projects far easier to understand and execute.


    Ross P.

Lucid Visual Collaboration Suite: Streamline DFM with Powerful Visualization and Workflow Automation

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
The main aspect that I like about Lucid Visual Collaboration Suite (Lucidchart) is how I am able to visualize and develop design for manufacturability (DFM) which reduce operations cost and time through workflow automation.
What do you dislike about the product?
Limited reporting and analytics tools is the only slight issue that I used to experience when I was a new user before integrating with external tools.
What problems is the product solving and how is that benefiting you?
Electronics manufacturing process optimization with Lucid help improve efficiency and eradicate waste in my organization.