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Lucid

Lucid Software

Reviews from AWS customer

3 AWS reviews

External reviews

7,679 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Nikolay G.

All-in-One Flowcharting Essential

  • November 18, 2025
  • Review provided by G2

What do you like best about the product?
I thoroughly enjoy using the Lucid Visual Collaboration Suite, particularly for creating flowcharts and process mapping, as it consolidates everything I need into one centralized platform. The suite offers a wide variety of charts to choose from, which greatly enhances my ability to standardize my visual representations efficiently. This feature is incredibly useful, ensuring that my charts maintain consistency and clarity, while the ease of setup makes it accessible for newcomers like myself. I haven't experienced any malfunctions, which speaks to the reliability and robust performance of the suite. Overall, my experience with the Lucid Visual Collaboration Suite has been very positive, and I am confident recommending it to others.
What do you dislike about the product?
Nothing.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to create flowcharts and process maps all in one place with various chart options, which keeps my output standardized.


    Mustafa .

Effortless Flowchart Creation, Seamless Collaboration

  • November 18, 2025
  • Review provided by G2

What do you like best about the product?
I find Lucid Visual Collaboration Suite incredibly helpful for project planning and design, especially when it comes to creating flowcharts and collaborating with team members. I love how easy it makes drawing charts and flow diagrams, allowing me and my team to navigate and collaborate effectively. The logic chart feature is particularly useful because it lets me connect arrows from one block to another, creating full-fledged flow diagrams that are easy to read and clearly convey their meaning. I really enjoy the experience of using Lucid Visual Collaboration Suite, especially in terms of its straightforward setup and the availability of pre-made templates that allow me to quickly get started and become familiar with its functionality. Logging in with an email address and accessing these templates made adapting to the suite a breeze, taking me about five to ten minutes to get up to speed.
What do you dislike about the product?
I mean, I don't have any complaints. It's doing its job pretty well. And I feel like if it had a chat feature, it could help me get in touch with team members who are far away.
What problems is the product solving and how is that benefiting you?
I find Lucid Visual Collaboration Suite simplifies project planning and design. It makes drawing charts and flow diagrams easy, and facilitates team collaboration and navigation with clear, easily readable diagrams.


    Alex B.

Visually Engaging, Collaborative, and Fast—A Must-Have for Team Process Flows

  • November 18, 2025
  • Review provided by G2

What do you like best about the product?
It's valuable to create process flows that are visually appealing and collaborative for engagement with my teams. I like that there are templates and styles, and that Lucid doesn't lag like Visio. I am interested in the ability to work on documents with a team with various permissions. I use Lucid every day and my team sees value in it the more I use it. It's pretty easy to start using as well.
What do you dislike about the product?
I wish that I could select a template in the same way that I could choose a shape, instead of it creating a whole new page or tab. I want more options for styles and more templates to choose from, but I don't want them to be so crazy or "untested" for fluidity that they aren't cohesive with the application so I understand that they are slow to evolve for a good reason. I would like to see wireframe features that are on the same level as Figma or Balsamiq and I'd also like a much larger variety of mindmap features and symbol sets. I think that the layering feature is very cool and very useful but I think it can be a bit unintuitive to use and I frequently have to backtrack and figure out what happened to my layers.
What problems is the product solving and how is that benefiting you?
Visio is not collaborative and is very slow and clunky. I like the modern style of lucid chart and i love the ability to make my flows interactive and visually appealing


    Adam T.

Lucid feats

  • November 18, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate how Lucid's visual collaboration suite seamlessly integrates multiple tools like Lucidchart and Lucidspark into a single platform. This creates a centralized, dynamic workspace that moves teams beyond static documents and fosters real-time, visual problem-solving.
What do you dislike about the product?
The pricing structure can be prohibitive for smaller teams or individual users, and the extensive feature set can sometimes feel overwhelming for new users.
What problems is the product solving and how is that benefiting you?
Lucid solves the problem of scattered ideas and misalignment by centralizing collaboration into dynamic, visual documents. This benefits me by replacing long email chains and static files with a single source of truth, making complex concepts clear and accelerating decision-making.


    Sridhar I.

Effortless Diagram Sharing via Teams

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
Sharing the diagrams using Teams sharing
What do you dislike about the product?
Each team has to be shared individually. Atleast I didn't figure out a way to combine and share
What problems is the product solving and how is that benefiting you?
Auto creation of schema visuals using Salesforce plugin


    Consumer Goods

Effortless Process Mapping for Standardized Procedures

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
Easy to map out processes to standardize procedures
What do you dislike about the product?
It took me a little while to get used to the features
What problems is the product solving and how is that benefiting you?
Helping us define and standardize procedures


    Carlen C.

Elevated Collaboration and User-Friendly Experience

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
I love that Lucid Visual Collaboration Suite offers varied templates, which makes it straightforward to create organizational charts and other visual aids efficiently. The software is incredibly user-friendly, allowing for an easy and seamless user experience. One of the standout features is its capacity to keep everything organized. The ability to invite multiple collaborators to cross-collaborate across different teams ensures that everyone is kept on the same page, which significantly enhances productivity and coordination within my team. The collaborative features are remarkable as I can allow comments and grant specific edit access, providing control over who can modify documents and how. This kind of visibility allows me to monitor changes in real-time, especially when collaborating live on the board. Ultimately, these features make the suite essential for my work and enable a high level of organization and teamwork.
What do you dislike about the product?
I think probably the only challenge that I can see is some of its features are maybe not as direct, in terms of how to use them. I wish there was an easier way of being able to move certain shapes on a board and things like that.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to organize and update team charts, enabling seamless cross-team collaboration and minimizing errors by controlling access.


    Higher Education

Pros and cons of Lucid Visual Collaboration Suite

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
It has a simple interface and is very easy to use, it is very suitable for beginners. It also has many tools for advanced users.
What do you dislike about the product?
Many useful tools like Microsoft 365 integration are locked behind the teams plan which is significantly more expensive than individual for not much more features.
What problems is the product solving and how is that benefiting you?
It makes it easy to create many diagrams and that saves me tons of time.


    Computer & Network Security

Empowers Seamless Collaboration Anywhere

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
What I like about lucid visual is that it gives me and my co-workers the opportunity to work together whether we are in the office or working remote. I also like being able to paste notes on the assignments as reminders to the team.
What do you dislike about the product?
As of right now i have nothing negative to say about the platform.
What problems is the product solving and how is that benefiting you?
Its helping the team work together on networking issues that we come across and lets us leave notes on what we did to correct the problem.


    Fraz S.

Effortless Collaboration and Clear Visualization with Lucid

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
I like that Lucid makes it easy to visualize complex ideas clearly and collaborate with others in real time.
What do you dislike about the product?
It can get cluttered quickly if multiple people are editing at the same time.

The interface has a slight learning curve for new users.

Integrations sometimes require extra setup or don’t sync perfectly.

Performance can slow down with very large diagrams.
What problems is the product solving and how is that benefiting you?
It helps me map out processes, organize ideas visually, and collaborate with others in real time which makes projects easier to understand, align on, and move forward quickly.