Lucid
Lucid SoftwareExternal reviews
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User-Friendly, Highly Customizable Collaboration Tool
What do you like best about the product?
I find Lucid Visual Collaboration Suite extremely user-friendly, which simplifies tasks and enhances productivity. The suite's ability to create flowcharts for supply chain processes is excellent, as it leads to clearer processes than traditional written SOPs, especially beneficial for visual learners. The built-in tutorials save a lot of time when learning how to use the platform, and the endless customization options allow for tailored and efficient use across various projects. I appreciate the ease with which coworkers can collaborate on projects, which significantly improves teamwork and communication. Additionally, the functionality to zoom in and out freely allows me to create very large and detailed flowcharts, making it easy to review specific portions of a process with team members without confusion. The initial setup was very easy, which helped in quickly getting started with the software. Overall, I am very pleased with Lucid Visual Collaboration Suite and would gladly recommend it to others.
What do you dislike about the product?
I have no negative feedback
What problems is the product solving and how is that benefiting you?
I use the Lucid Visual Collaboration Suite to create clear, customizable flowcharts, saving time and supporting collaboration through tutorials and easy zooming for detailed reviews.
Perfect Visual Tool for Illustrating Project Flows
What do you like best about the product?
For those who learn best visually, this is a straightforward way to illustrate how something functions or to show the flow of a project.
What do you dislike about the product?
It takes some time to master and fully utilize certain functions, and drawing them out can be a bit challenging at first.
What problems is the product solving and how is that benefiting you?
This review covers how our technology stack operates, along with the structure of our organization and the processes we follow.
Fast Chart Creation and Easy Sharing
What do you like best about the product?
It's pretty quick to create a basic-looking chart, and easy to share it with others.
What do you dislike about the product?
From a new user perspective, can be hard to figure out what's where/how to switch between what kind of diagram I'd like to make.
What problems is the product solving and how is that benefiting you?
It makes it easier to create ER diagrams (which I'm using it for) and share them in a quick turnaround time. The interface for ER diagrams and database schema is also nice.
Effortless Integration and Versatile Export Options
What do you like best about the product?
It is very easy to use and integrate with other platforms and also provides variety of export options with extensions for different softwares
What do you dislike about the product?
It is expensive for individuals and small teams
What problems is the product solving and how is that benefiting you?
I do not need to purchase microsoft visio which is only paid access to limited version too thus, saving my money
Boosts Collaboration with Figma-Like Features, Needs Better Permission Clarity
What do you like best about the product?
I love using Lucid Visual Collaboration Suite for my database design and architecture work because of its default designs, which make it easier for me to quickly select templates for effective database and MVC architecture modeling. These features cut down the turnaround time significantly, streamlining my workflow. Additionally, the parallel collaboration feature akin to Figma, especially through Lucid Spark, enhances our team’s engineering retrospective sessions. This makes sharing ideas in a single document efficient and collaborative, ensuring everyone’s thought process is understood clearly. The ease of initial setup, aided by a demo from the Lucid client team, added to the suite’s accessibility for us.
What do you dislike about the product?
The permissions to edit documents aren't displayed clearly. I had difficulty pasting a picture in a document, and the owner of the document couldn't find the option to enable it either.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to effectively visualize complex architecture and database design, facilitating better collaboration and understanding of team ideas, thus improving turnaround time with its templates and Figma-like collaboration.
Net P&L Workflow Diagram
What do you like best about the product?
Understood the query and generated usable flowchart easily based on required inputs
What do you dislike about the product?
Should give multiple options, example generate flowchart in 2 to 3 templates which provides user the option to select the required
What problems is the product solving and how is that benefiting you?
Generated a sample expense allocation engine flow based on the required inputs
Helps me avoid costly mistakes
What do you like best about the product?
I dont have to be a design expert to create professional looking diagrams, lucid's interface is simple and responsive. It is great for mapping out workflows, system designs without getting involving in formatting. I also love the collaboration aspect.
What do you dislike about the product?
I dont have critical drawbacks to mention. Everything works fine for me.
What problems is the product solving and how is that benefiting you?
i used to rely on static diagrams and long complex documents that were hard to update and share, Now, i can create dynamic, interactive diagrams that everyone can access and edit in real time. I spend less time explaining and more time building because of the collaboration feature. Lucid helps me avoid costly mistakes caused by unclear documentation.
Streamlines Marketing Workflows with Ease
What do you like best about the product?
I use Lucid Visual Collaboration Suite to map out marketing automation workflows, visualize campaign structures, and coordinate cross-team processes with sales and product, which helps me keep complex multichannel campaigns organized and easy to explain to stakeholders. I love how it untangles complicated marketing workflows involving multiple tools, teams, and approval steps, providing a clear visual way to show how campaigns move from concept to launch and reducing miscommunication. The feature I appreciate the most is its easy-to-use drag and drop interface that allows me to build clean, professional workflow diagrams without needing any design background. This makes mapping campaigns simple and is incredibly helpful when presenting processes to stakeholders who prefer visual explanations. The drag and drop interface is especially valuable because it lets me build and adjust campaign workflows in real time during meetings, allowing for quick rearrangements, adding new branches, or highlighting dependencies, which makes collaboration smoother and helps teams understand changes immediately. The initial setup of Lucid Visual Collaboration Suite was very easy, allowing me to create my account, join my team's workspace, and start building campaign workflows right away without needing any training or setup guidance. Additionally, I regularly use it alongside HubSpot, Salesforce, Google Workspace, and Asana, with Lucid helping me visualize campaign logic before building it inside HubSpot or Salesforce, while diagrams are often attached to Asana tasks to provide teams with a clear picture of the executed workflows.
What do you dislike about the product?
I find that large, multilayered workflows can become overwhelming on a single canvas, particularly when mapping out complex automation logic. This can make it challenging to maintain clarity and organization. Additionally, I wish there were more marketing-specific templates, such as prebuilt campaign funnels or lead scoring flows. Having these templates would save time and effort by allowing me to avoid building structures from scratch each time.
What problems is the product solving and how is that benefiting you?
I use the Lucid Visual Collaboration Suite to map and organize complex marketing workflows, reducing miscommunication and improving cross-team coordination with clear visual representations.
Excellent Tool for Effortless Idea Brainstorming
What do you like best about the product?
I liked how it can help brainstorm ideas just in the way it’s put together
What do you dislike about the product?
Sometimes it’s not as easy to create as I’d like
What problems is the product solving and how is that benefiting you?
It’s helping to help organize and show how a flow makes sense and could also show where there are gaps
Intuitive Interface and Best-in-Class Experience
What do you like best about the product?
The interface is intuitive and simple to learn. It's best in class for what it does and I keep coming back to it over the years. It allows me to import my contacts from Salesforce to make beautiful account maps that help me shine to my leaders when discussing account plans.
What do you dislike about the product?
The import functions have gotten better over time but I still find it hard to import certain file types the way I'd like to. There's a lot of tooltips to find what I'm looking for. They use icons instead of text labels for everything and I have to hover over new tools to learn what they are.
What problems is the product solving and how is that benefiting you?
I use Lucid for account mapping my customers to better understand who reports to who within my target accounts. I've used it in both Customer Success and Sales roles to help keep track of complex, strategic accounts and to present to my leadership on how I'm growing my book of business. It helps me show the work I'm doing to know my customers and allows me to clearly visually communicate it to my leaders which has been well-received.
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