Lucid
Lucid SoftwareExternal reviews
7,678 reviews
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The Best Tool for Creating Org Charts
What do you like best about the product?
It was the best tool I could find to create an org chart for the department
What do you dislike about the product?
It was not user friendly. I had to watch all 21 videos before I fully understood how to use it.
What problems is the product solving and how is that benefiting you?
It helped me create the best Org Chart I have ever created with over 150 people in it.
Effortless Editing with Intuitive Tools
What do you like best about the product?
The editing tools are straightforward and simple to use. There are several options available for adding elements to the canvas.
What do you dislike about the product?
I sometimes find it challenging to move objects without accidentally altering others that I don't mean to change. While I am aware that there is a lock option available, I occasionally prefer to keep objects unlocked to make editing easier.
What problems is the product solving and how is that benefiting you?
Lucid helps address the problem of disorganized documentation and confusing workflows. With Lucid, I can transform complicated systems into straightforward diagrams, which makes it much easier to collaborate with others and make informed decisions.
Outstanding Real-Time Collaboration for Teams
What do you like best about the product?
Lucid excels at real-time collaboration. Multiple people can edit, comment, and brainstorm simultaneously without lag.
What do you dislike about the product?
While basic diagramming is easy, some of the more powerful tools (conditional formatting, data linking, automation, Lucidscale) can feel complex or buried in menus.
What problems is the product solving and how is that benefiting you?
Lucid helps solve the problem of complexity. Many projects involve dense processes, research findings, or multi-stakeholder relationships that are hard to explain verbally or in long documents.
Visually Intuitive and Effortless to Navigate
What do you like best about the product?
I really like how visual and easy to understand it is, it is truly easy to navigate in.
What do you dislike about the product?
I dont partycuallary love that you have to use the cursor to move in the chart its nor easy to zoom with the mouse you have to use the widget.
What problems is the product solving and how is that benefiting you?
Business lan. It helps vvisualize my business plans.
Lucidchart Makes Complex Workflows Effortless and Visually Clear
What do you like best about the product?
I absolutely enjoyed working with Lucidchart! I recently used it to map out a workflow, which involved an extensive series of decisions and actions—easily over 100 individual steps including approvals, data checks, notifications, and follow-ups. On a previous platform, trying to format and align all of these elements took me days, and it still didn’t look organized. With Lucidchart, I was able to create a clear, professional, and fully functional workflow in just a few hours. The intuitive interface, smart alignment tools, and ability to easily connect complex steps made an overwhelming process feel completely manageable. Lucidchart not only saved me an enormous amount of time but also made a highly complex workflow visually understandable at a glance. I can’t recommend it enough for anyone dealing with intricate processes—they’ve truly streamlined what would otherwise be an exhausting task!
What do you dislike about the product?
The only challenges I experienced with Lucidchart were related to the complexity of large workflows and a few missing AI-assisted features. As someone relatively new to workflow mapping, understanding connectors and how to properly link actions took a bit of time. I also wish there were an AI integration that could analyze my workflow, identify duplicate action items, and suggest an optimized layout—especially for a workflow as extensive as mine, which had over 100 decisions and actions. Being able to automatically detect redundancies and visually streamline the flow would have saved additional time and made the process even more intuitive.
What problems is the product solving and how is that benefiting you?
The Lucid Visual Collaboration Suite is solving the problem of managing and organizing complex workflows and processes in a clear, visual way. For me, it addressed the challenges of mapping an extensive enrollment workflow with over 100 individual decisions and actions. Previously, trying to format and align all the steps on other platforms was time-consuming, confusing, and often led to errors or redundancies. Lucidchart’s intuitive drag-and-drop interface, smart alignment tools, and flexible connectors allowed me to efficiently build a comprehensive workflow in just a few hours. This benefits me by saving a significant amount of time, reducing errors, and providing a visual map that is easy to understand and share with my team, ultimately streamlining communication and improving overall process management.
Effortlessly Simplifies Collaboration
What do you like best about the product?
I love how simple Lucid Visual Collaboration Suite is, as it significantly eases my work tasks. The design and ease of use are particularly impressive, making my experience very pleasant. The initial setup was very easy, which underscored the overall user-friendliness of the platform. These aspects contribute to a seamless workflow, and I would highly recommend it to anyone, as reflected in my score of 10 out of 10 for recommending Lucid Visual Collaboration Suite to friends or colleagues.
What do you dislike about the product?
I think the free plan could be improved by including more features. It would also be helpful to have additional trial options available.
What problems is the product solving and how is that benefiting you?
I find Lucid Visual Collaboration Suite simplifies my work, making life easier with its simple design and ease of use.
Seamless Real-Time Collaboration and Integrations
What do you like best about the product?
Real-time collaboration with teams is smooth, and the integrations work seamlessly, enhancing the overall experience.
What do you dislike about the product?
At times, I notice some performance lag, and I also find the pricing to be on the higher side.
What problems is the product solving and how is that benefiting you?
It's quite easy to create architectural diagrams collaboratively with teams.
Streamlined Communication and Boosted Productivity
What do you like best about the product?
I find Lucid Visual Collaboration Suite extremely valuable as it significantly reduces the number of irrelevant calls we receive, which in turn boosts productivity in our office. Creating charts, such as lines of contact and escalation, is incredibly easy, and these visuals are effective enough to be displayed in the office and sent out to contractors. It's very user-friendly, which I appreciate, as it simplifies the work process and even allows for easy downloading. The initial setup was a breeze, taking only about five minutes, which is impressive and saves a lot of time. Overall, my first experience with Lucid Visual Collaboration Suite was exceptionally positive, and it worked really well for my team's needs.
What do you dislike about the product?
I think sometimes it can be a bit fiddly when you want to move something to a slightly different location, and sometimes having to change more than one thing to make this work.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to create organizational charts, which reduces unnecessary calls and boosts productivity.
Effortless Collaboration with Intuitive Design Tools
What do you like best about the product?
I love the ease of use that Lucid Visual Collaboration Suite provides, which makes the innovation and design of solutions for complex problems more accessible. The various tools offered for designing solutions are exceptional, enhancing my ability to create and collaborate effectively without difficulty. Additionally, the initial setup was incredibly straightforward, taking only a few minutes, which means I could start using all these features almost immediately. I also appreciate the user interface, which is intuitive and enhances my experience with the platform, making it highly effective for my needs.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to innovate and design solutions for complex problems, facilitating collaboration with ease of use and excellent design tools.
Effortless Infra Design and Documentation with Lucid Visual
What do you like best about the product?
It is very easy to create an infra design for my database schema and AWS system infrastructure. We use Lucid Visual to create engineering design docs and system infrastructure.
What do you dislike about the product?
The initial learning curve is a bit too high, but once you get to know everything the rest of the journey is smotth
What problems is the product solving and how is that benefiting you?
Designing an engineering system and collaborating with junior engineers on my team, it is very easy to build a mind map and collaborate using white whiteboard.
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