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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,800 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Sean S.

Great tool for planning

  • October 12, 2024
  • Review provided by G2

What do you like best about the product?
Lucid helps get projects off the ground with its whiteboard. Love the ootb templates and range of icons to choose from. Very intuitive and easy to pick up.
What do you dislike about the product?
An onscreen prompt for scrolling hotkeys would be nice
What problems is the product solving and how is that benefiting you?
Planning documentation


    Cinthya B.

My experience with Lucid has been excellent.

  • October 11, 2024
  • Review provided by G2

What do you like best about the product?
One of the things I value most about Lucid is its effortless usability. You can create process maps quickly and without complexity.
What do you dislike about the product?
One feature I’d love to see in Lucid is a built-in image editor or a tool that allows me to integrate and edit images directly within process maps.
What problems is the product solving and how is that benefiting you?
In our company, we faced challenges due to several marketing department processes not being mapped. We launched a project to establish all processes, and with Lucid’s help, we successfully completed the mapping.


    Laila H.

Proactive Risk Management: Lucid’s Impact on Decision-Making

  • October 11, 2024
  • Review provided by G2

What do you like best about the product?
What impresses me the most with Lucid Visual Collaboration Suite is how it's so intuitive, supported by features available on the platform which enable seamless working for my team. Integrations were smooth with our current toolsets and enhanced workflows without disadvantage. The strongest visualization of complex risk assessments makes it much clearer to communicate between departments. Customer support answers promptly and is very attentive to any request.
What do you dislike about the product?
Lucid has just been full of features, I think, but some of those advanced uses were somewhat of a learning curve, and onboarding or tutorials really would have helped make much easier to take advantage of the tool out of the box. Generally speaking, integration is fine, but at times with some of these older systems, when sync issues arise, they do need to be changed over manually.
What problems is the product solving and how is that benefiting you?
Lucid works its way effectively into mitigation on most collaboration challenges in risk management and compliance processes. It provides a clear and immediate view on complex data to quickly and effectively identify the risks and their findings. It makes faster and more accurate decisions and prepares ahead of time to feel out potential problems in compliance. In all, Lucid has now formed a base for our strategy in effective risk management.


    Sumit H.

Best tool to illustrate your idea

  • October 10, 2024
  • Review provided by G2

What do you like best about the product?
Ease of Use
Collaboration Features
Versatility and Flexibility
Rich Template Library
Visual Appeal and Formatting Options
What do you dislike about the product?
Interface and Performance Issues
Pricing and Licensing Model
Learning Curve
Limited Functionality in Lower Tiers
What problems is the product solving and how is that benefiting you?
Lucid suite is helping in explaning the idea to the whole team and senior leadership. This tool also helps in whitebarding exercise to troubleshoot the problems.


    Amy F.

One of the best diagramming apps

  • October 10, 2024
  • Review provided by G2

What do you like best about the product?
From diagramming complex UA docs to simple timelines, this app does what I need it to do. In addition, it's easy to export a variety of file times AND the final visual is perfection (or close to:).
What do you dislike about the product?
Navigation could be easier to use. Takes a few trial and errors to figure out the quirks (not a deal-beaker though).
What problems is the product solving and how is that benefiting you?
I use LC for a variety of projects, mainly mapping customer journey flows (i.e. data, nurtures, etc) to simple timelines. Works great for almost all use cases.


    Austin B.

Lucidchart Review

  • October 09, 2024
  • Review provided by G2

What do you like best about the product?
Lucidcharts UI felt very intuitive and easier to get started with then other platforms
What do you dislike about the product?
I found it harder to find easy information on some of its more complicated features but this was never too much of an issue because everything was pretty intuitive
What problems is the product solving and how is that benefiting you?
It helped us map out customer journeys and complex CRM connections


    Individual & Family Services

Handy tool for floor plan drafts

  • October 09, 2024
  • Review provided by G2

What do you like best about the product?
I needed a quick tool to help me draft up my home floor plan and where to place furniture. Lucid made it extremely easy!
What do you dislike about the product?
Was a little tricky at times with getting the measurements precise.
What problems is the product solving and how is that benefiting you?
Sharing diagrams for multiple people to edit together


    Nabeel S.

Single pane of glas

  • October 08, 2024
  • Review provided by G2

What do you like best about the product?
Integration with Lucid very smooth. Having not to switch between different tabs is great.
What do you dislike about the product?
The frames can be improved and optimized.
What problems is the product solving and how is that benefiting you?
Collaboration and feecback.


    Financial Services

Helpful and straightforward

  • October 07, 2024
  • Review provided by G2

What do you like best about the product?
Super great to use to track items and be able to see and collaborate with co-workers
What do you dislike about the product?
THE UI could be a little wonky sometimes
What problems is the product solving and how is that benefiting you?
Helping make mapping easier to understand models and processes


    Sandeep K.

Create workflows seamlessly

  • October 07, 2024
  • Review provided by G2

What do you like best about the product?
Seamless collaboration with colleagues, built in modules, assistance provided while modifying the workflow, create/modify the workflows seamlessly
What do you dislike about the product?
The features were self exploaratory and for a beginner its tough to understand on how to get started and pick the features readily available.
What problems is the product solving and how is that benefiting you?
I used Lucid to create customer journey, internal and external process maps, org charts