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Lucid

Lucid Software

Reviews from AWS customer

3 AWS reviews

External reviews

7,678 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Construction

Endless Layout Options and Templates Make Design a Breeze

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
Lots of choice in layout, shapes and templates
What do you dislike about the product?
It takes a bit of time to work out how to build a visual but after doing a few it gets easier
What problems is the product solving and how is that benefiting you?
Feels a bit cluttered at times with al the different options. Should have an easy mode where you can just do a quick org chart and then edit it if wanted afterwards


    Bonnie P.

Lucid VCS Empowers Customer Support with Dynamic Mind Maps and Root Cause Analysis

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
Ensuring customer satisfaction is one of the key aspects of every business. As a Customer Support Specialist in a Food & Beverages organization, I am able to turn SOPs and FAQs into mind maps which boost customer support through live diagrams. Root cause analysis is another advantage that I experience with Lucid Visual Collaboration Suite by mapping out the incident timelines.
What do you dislike about the product?
I have used Lucid Visual Collaboration Suite across two companies since 2023 and I have never failed to accomplish my needs due to bugs.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite enhances pathways escalation by allowing me to create visual flows that link each ticket to their respective owners when resolving issues.


    Shreesu T.

Seamless Collaboration Experience with Lucid Visual Collaboration Suite

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
I started using Lucid Visual Collaboration Suite in September 2023 from my previous organization as an ASE. Ever since I started using it, it has always been seamless to collaborate with my fellow Software Engineers on projects and tasks.
What do you dislike about the product?
For the entire duration that I have been using Lucid Visual Collaboration Suite, I have never had any glitches nor challenges customizing the features.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite specifically Lucidchart allows me to create interactive dashboards that help track business development processes and marketing initiatives.


    Nyagaki W.

The powerful and most organized program to create professional level diagram designs

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
Lucid is pretty easy to use and offers a variety of shapes, icons and the diagram grid setting on the drawing canvas is very intuitive as a whole. It allows us to create any type of charts in a simple and straightforward way and allows us to be creative while doing it.
What do you dislike about the product?
I like it all and I haven’t found any faults using the program to date since it is an easy but powerful diagram creation tool.
What problems is the product solving and how is that benefiting you?
I use it a lot to create flowcharts for Standard Operating Procedures and it also helps me draw illustrations and organization hierarchies quite easily.


    Khadaye A.

Feature rich and more intuitive in flowchart, graph and diagram creation

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
It is a very detailed multipurpose tool allowing us to make diagrams, flowcharts, process maps and graphs. Its a drag and drop of the seemingly endless design elements onto the workspace to begin creating diagrams in Lucid that make the whole design process smooth.
What do you dislike about the product?
There is need to customize the side bar to declutter your working space as needed although I have not encountered any issues while designing my diagrams.
What problems is the product solving and how is that benefiting you?
Lucid is my preferred tool for making diagrams that map the movement of data within the system and to display API Gateway requests. The flowcharts help illustrate the sequence of function executions between two environments.


    Lemayian M.

Very reliable tool in creation of flowcharts and by far the most straightforward for diagramming

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
It has a vast library of shapes and templates, it allows you to modify template according to your requirements. Arrows can be easily used and it provides the option of line jumps for better diagramming.
What do you dislike about the product?
Can’t think of any cons so far it is a tool that you can just load and start working without any problem finding your way around.
What problems is the product solving and how is that benefiting you?
Provides great ability to draw flow diagrams and process flow models that clearly show how our content distribution channels contribute to overall revenue with a great depiction of the end to end flow.


    Anthony M.

Impressive diagramming tool with a really robust canvas and plenty of diagram styles

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
The tool provides templates to draw diagrams and connecting blocks is quite easy, you just need to point lines from point to other block. Quick features such as exporting diagrams into different formats makes this tool super useful at work.
What do you dislike about the product?
There is nothing to dislike about this great product, all the functions I needed were available.
What problems is the product solving and how is that benefiting you?
It helps with the process of diagramming network architecture to identify potential vulnerabilities and security flaws. It has been an effective tool for creating custom data flow diagrams that help with analysis.


    Oliver R.

My 3 Years Experience with Lucid Visual Collaboration Suite in Music’s Industry FP&A

  • December 05, 2025
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite enables me to create visual financial plans, budgets and forecasts through diagrams and charts that help align with my Music business objectives.
Cost analysis and optimization is another key aspect that I like through process mapping available in Lucid.
What do you dislike about the product?
I have used Lucid Visual Collaboration Suite for close to three years now and I barely encounter challenges at all.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite help drive business decisions through visual financial analysis, budgeting and reporting.


    Juan Pablo G.

Empowers Wellness Program Planning with Seamless Collaboration, Charting & Diagramming

  • December 05, 2025
  • Review provided by G2

What do you like best about the product?
As a Co-Founder in a Health and Wellness facility, I am able to develop and visualize wellness programs and workshops that align with my goals and missions.
Lucidspark offers virtual whiteboarding which enhances real-time collaboration among teams and clients in one place.
What do you dislike about the product?
Ever since I implemented Lucid Visual Collaboration Suite late last year, I have never experienced isaues.
What problems is the product solving and how is that benefiting you?
I have been able to offer personalized wellness services and programs which improve customer satisfaction with the help of both Lucidchart and Lucidspark.


    Ismail I.

Straightforward Diagram Creation with Smart Icon Search and Easy Line Alignment

  • December 05, 2025
  • Review provided by G2

What do you like best about the product?
When creating diagrams, the ability to search for icons and even group icons that I access frequently is phenomenally convenient. As for its general design, I like its canvas layout that makes it easy to manage objects with fantastic lines to perfectly align each element of the diagram.
What do you dislike about the product?
I haven’t had any problems so far with the program and I don’t know of anything I would actually change about it.
What problems is the product solving and how is that benefiting you?
I use organizational charts to clearly define the hierarchy and reporting relationships within the school staff. I can easily illustrate student registration steps using the diagrams and different types of charts.