Lucid
Lucid SoftwareExternal reviews
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Great diagram tool that brings most of the required elements to quickly connect
What do you like best about the product?
It is a very robust tool to make diagrams and flow charts that structure the route of a project visually. I really like the responsiveness of each shape after being placed or modified within the drawing board which makes connecting different sections of a diagram very easy and fast.
What do you dislike about the product?
This tool is very complete for what it really allows me to do, the performance is good and it has not shown me any signs of disappointments.
What problems is the product solving and how is that benefiting you?
Visualizing room dimensions to determine the optimal placement of equipment has been my greatest achievement with this tool. I have achieved efficient space planning without any struggles and easy sharing of designs with clients.
Lucid offers a fantastic canvas with the exact elements to quickly create presentable process charts
What do you like best about the product?
Lucid has all the needed shapes and functions to create process flows, diagrams and presentation charts and work can be done in collaboration with the entire team in real-time. With its simplified interface and insanely powerful visual tools, even complex diagrams feel simple and fun to create and it actually makes me maintain creative momentum.
What do you dislike about the product?
Lucid doesn’t have any flaws that I can think of at this time, it’s my favorite and most used design tool without limitation in use cases.
What problems is the product solving and how is that benefiting you?
This is the platform I use to create flowcharts that visualize the flow of training programs from enrollment to content delivery and assessments. The charts make everything easy to follow so we are able to quickly highlight areas for improvement in training delivery.
Fantastic solution offering easy to create and very useful flowcharts, UML and network diagrams
What do you like best about the product?
It is very easy to design any diagram since it provides me with various diagram shapes and drag and drop feature for all its components. I also like the ability to export the diagrams in different formats which makes these diagrams extremely useful when illustrating processes.
What do you dislike about the product?
I have never had an issue with features glitching or files getting lost or being corrupted, so this tool checks all the boxes for me.
What problems is the product solving and how is that benefiting you?
It becomes very useful when creating visual representations of data flow in our databases and also allows me to clearly map network infrastructure to identify vulnerability points to ensure security policies are implemented at that exact point.
Versatile and Easy-to-Use Flowchart Tool with Great Shapes and Arrows That Connect Really Well
What do you like best about the product?
Mapping out exactly the chart I want is greatly supported by the ease of use of this tool. It offers numerous templates and varieties of shapes to create any type of flow chart so it is a versatile diagramming tool.
What do you dislike about the product?
I honestly don’t have any cons about Lucid, they are always adding new features and it’s really exactly what I needed for chart creation.
What problems is the product solving and how is that benefiting you?
Lucid supports quick diagram creation that helps me illustrate how power flows from generation sources to substations and the grid. The diagrams also serve as reference documents for maintenance teams.
Essential for Streamlined Ticketing and Effortless Customer Support: Customer Representative Opinion
What do you like best about the product?
It is exactly three years since I started using Lucid Visual Collaboration Suite. I mainly use it as a nerve center for ticketing management by leveraging Lucid canvas where the board is linked to help-desk tools to ensure I solve customer issues rapidly.
It is pretty easy to offer support through flowcharts and diagrams when I only pull knowledge-base diagram from Lucidchart library sharing it as a view only with customers in queue.
It is pretty easy to offer support through flowcharts and diagrams when I only pull knowledge-base diagram from Lucidchart library sharing it as a view only with customers in queue.
What do you dislike about the product?
To be honest, the issues that I was facing as a new user barely exist since we partnered with external system integration of Lucid which notice issues as soon as they arise and collaborate with vendor tech team to solve them - both Chart & Spark are currently clean.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite has improved productivity and saved a lot of time by allowing me as a (CR) to spend more time giving our Telecom customers smooth and visual experience since I barely copy details when offering support through view-only link diagrams and charts.
Lucid Visual Collaboration Suite: Marketing and Campaign Visual Hub that Streamlines Visual Collab
What do you like best about the product?
I have been using Lucid Visual Collaboration Suite from last year on June when I joined my Design agency. The availability of both Lucidchart and Lucidspark separate applications making up LVCS is one of the things that I like since they give the entire App a sleek and intuitive interface. The content calendar allows me to develop a Kanban board that helps pull tasks from external PPM tools such as Asana and Smartsheet.
What do you dislike about the product?
Need I say something really about downside aspect - I have never come across any bug nor challenges customizing even the new features.
What problems is the product solving and how is that benefiting you?
The performance dashboard available on Lucid Visual Collaboration Suite - I am able to visualize KPIs, campaign metrics and roadmaps with canvas and the AI highlights spikes and areas of weaknesses.
Lucid is by far the best choice for quick diagramming and easy flow chart style control
What do you like best about the product?
The best part about this tool is that it is much faster than most of the diagramming tools available in the market and it comes with a great suite of built-in shapes and icons for iconic professional diagram drawing and has a fantastic toolset on the sidebar for customizing my own charts and diagrams.
What do you dislike about the product?
I can’t really think of a pain point in the platform since it is an extremely capable diagramming tool that is also really easy to use.
What problems is the product solving and how is that benefiting you?
It is very helpful in creating flowcharts and process diagrams that represent the progression of a course throughout the semester which greatly helps teachers assess how students are progressing over time.
Essential for Visual Collaboration and Seamless Event Planning - Experience Based on 2 Years
What do you like best about the product?
I first implemented Lucid Visual Collaboration Suite in November 2023 from my previous computer software company. All along up to my current Event-Services shop K have been using Lucid Visual Collaboration Suite to enhance visual collaboration and process visualization. Currently, I like how I am able to map out event-delivery pipeline via Lucidchart flow which I link to Jira ticket to keep everyone updated.
What do you dislike about the product?
For the past two years that I have been using Lucid Visual Collaboration Suite, I have never experienced glitches that lasted for over 24 hours.
What problems is the product solving and how is that benefiting you?
The technical whiteboard has been helpful in my organization by enhancing architecture brainstorming which help develop new ideas in the events planning.
Highly effective software to create clear, graphical network and architecture diagrams faster
What do you like best about the product?
Lucid has the most effective tools to create diagrams that I have found to date. I’ve truly appreciated what is offered which is great canvas with unlimited potential. Smart arrows, shapes, charts and text boxes allowed us to easily put together multiple diagrams and flowcharts. It’s a really robust application that I am comfortable using all the time.
What do you dislike about the product?
Because there are so many features it does take some time to master all the little details but overall it is currently the best in the market.
What problems is the product solving and how is that benefiting you?
Lucid gives me all the features to create robust UML diagrams to get data paths visualized in a quick and easy way explicitly defining where data crosses from on-premise environment to public cloud services.
Lucid supports very easy creation of charts with the quick drag and drop of symbols and shapes
What do you like best about the product?
An obvious leader in this sector, great software with plenty of elements to draw diagrams of any type, process flows and organizational charts. The drag-and-drop functionality makes it easy to connect shapes to other objects. If you find yourself making lots of diagrams and flowcharts, this is the tool you need.
What do you dislike about the product?
There isn’t anything that comes to mind when it comes to inefficiencies with this software. It’s really professional and can make the chart exactly how you want it to be.
What problems is the product solving and how is that benefiting you?
I use diagrams to mostly map out timelines and participant flows for training sessions and also the software greatly helps with mapping the learner’s journey to provide a clear visual learning progression path.
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