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Great product that is being made even better
What do you like best about the product?
Not to long ago we switched over to NinjaOne from our previous RMM. I will say you know a company is good when they let you have 4 weeks with a demo. There is nothing more refreshing than having the ability to really use a product for a span of time and really have time to see what the product has to offer. Ninja is easy to use with out overly populated UIs. We had most of our fleet in NinjaOne in a span of a few days. The customer support has been great .
What do you dislike about the product?
I am not 100% sold on their remote software but I will say they integrate with a number of remote solutions so I don't have to use their solution if I don't want too.
What problems is the product solving and how is that benefiting you?
We had and RMM in place before we switched over to NinjaOne. We were gettinging annoy with seeing how many product NinajOne integrates with when ours wasn't. Also NinjaOnes patching is top teair at the moment.
Responsive. Amazing UI.
What do you like best about the product?
Much faster and responsive than ManageEngine. Clean looking.
What do you dislike about the product?
using it with MAC. Sometimes Ninja needs to be reinsatalled. Sometimes needs to restart Ninja services.
What problems is the product solving and how is that benefiting you?
Its just faster and looks better then other RMM.
Pretty straight forward to use and is quite powerful for what we need in an RMM solution
What do you like best about the product?
- Easy to use
- Powerful features
- I like the fact that we can onboard server hosts
- Powerful features
- I like the fact that we can onboard server hosts
What do you dislike about the product?
On occasions we have found that there can be issues using the remote connection
What problems is the product solving and how is that benefiting you?
Remote device manegment and third-party software patching
Exciting
What do you like best about the product?
I like that it is user-friendly, easy to use and it has useful features to protect once machine.
What do you dislike about the product?
I noticed that after running a script there is no section to check if the job was successful or not (I have to connect to each machine to see the activities) I think it would be cool if NinjaOne had a job feature for all the machines in one section, that will save us time.
What problems is the product solving and how is that benefiting you?
It is helping me patch a bunch of machines accurately and efficiently.
Happy with NinjaOne
What do you like best about the product?
Unlimited support
Clean GUI
Training videos
Doesnt have too many things turned on out of the box
Clean GUI
Training videos
Doesnt have too many things turned on out of the box
What do you dislike about the product?
Doesnt have a Vulnerability scanning tool built in
Still trialing the MDM solution
Still trialing the MDM solution
What problems is the product solving and how is that benefiting you?
A typical RMM tool but better than other tools that we know
Review of GAT for NinjaRMM
What do you like best about the product?
Ninja allows me to carry out a complete management of the company's teams.
What do you dislike about the product?
Getting started with the tool is a bit tricky
What problems is the product solving and how is that benefiting you?
Before using Ninja, our equipment was outdated in terms of updates. Since we have implemented Ninja, we have performed much better in that respect.
NinjaOne is an excellent choice for those looking to optimize their IT management.
What do you like best about the product?
An antivirus solution for the mobile phone.
What do you dislike about the product?
its lack of intuitiveness in its use.
What problems is the product solving and how is that benefiting you?
Technical support and ticketing
Just the tool we were looking for.
What do you like best about the product?
With NinjaOne, our IT team can manage all their endpoints and provide support to end users within a fast, modern, and intuitive platform, improving technician efficiency and user satisfaction.
What do you dislike about the product?
We have not yet found any issues with the platform.
What problems is the product solving and how is that benefiting you?
Monitoreo
Simple and effective
What do you like best about the product?
Very simple to set up, simple to deploy except for nomads. Agile use and quick to understand.
What do you dislike about the product?
The deployment was complicated at first because I didn't have the right information for its first deployment. I had to roll back, but then it was very simple.
What problems is the product solving and how is that benefiting you?
tracking of updates, firmwares, status of the fleet, and handling
My experience with working with NinjaOne is almost a year.
What do you like best about the product?
The best is the ability to manage devices outside the local network.
What do you dislike about the product?
Uninstalling the software does not always succeed.
What problems is the product solving and how is that benefiting you?
Ability to manage equipment in one place
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