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NinjaOne RMM the real ninjas out there
What do you like best about the product?
Easy to use, easy to make changes, implement them and the customer support is great. I use it daily to get my tasks done and the ease of integration makes the job easier
What do you dislike about the product?
Opening tickets after selecting an org and going back the org selection resets.
The new timer in tickets tab is bad
The new timer in tickets tab is bad
What problems is the product solving and how is that benefiting you?
we use it as our Ticketing toola nd it helps with us being an MSP and helping us in finding alerts on endpoints
Another Day in Paradise
What do you like best about the product?
Product is super powerful, automates manual tasks, keeps me in the know about what is going on, amazing support and training.
What do you dislike about the product?
There is not much to dislike. We a lot to grasp. Need more time to understand how to leveage the product. One free month not enough time.
What problems is the product solving and how is that benefiting you?
We are still new, so not much just yet
Ninja is a comprehensive product with many advantages.
What do you like best about the product?
The overview and management of the systems; it is quick and efficient.
What do you dislike about the product?
I would rather wish for a sensor system that operates on a better foundation—such as PRTG or similar, with a graphical overview, perhaps.
What problems is the product solving and how is that benefiting you?
The Ninja solves the issue of centralized management of systems, and this is a great benefit.
Title...
What do you like best about the product?
useability. easy, well tought features to manage all our customers clients and servers.
What do you dislike about the product?
pretty much nothing to complain on my side.
What problems is the product solving and how is that benefiting you?
using scripts and basic commands like reboot or force updates without connecting to the machine. having all resources in the dashboard of each machine helps to monitor the performance and need for storage extension.
we recently switched to ninjaone from a competitor
What do you like best about the product?
very helpful in keeping up with patches on employees machines
What do you dislike about the product?
not an administator so no comment
What problems is the product solving and how is that benefiting you?
Remote management of the our IT assets
RMM tool that just works!
What do you like best about the product?
We had a couple of RMM tools before, but every tool had its downsides, mostly the stability. Now with NinjaRMM we do not have this issue anymore. The fact that you can create policy overrides on every level is just great and NinjaRemote is awsome!
What do you dislike about the product?
New features may come more quickly! :). Integrations with 3rd-party vendors are not always possible.
What problems is the product solving and how is that benefiting you?
A global overview of all our systems, with the ability to access them all from the same platform while performing multiple tasks.
best asset manangement tool
What do you like best about the product?
NinjaOne is by far the best asset manangement tool for devices, easy to use , reliable.
Everthing is there what we need for asset management.
Everthing is there what we need for asset management.
What do you dislike about the product?
the search bar, cannot searh on user logon name :(
What problems is the product solving and how is that benefiting you?
get a good view of all the devices a costumer has + easier on remote support
Automtic Patchmanagement monthly
What do you like best about the product?
Simplify IT and security with a single endpoint management platform
What do you dislike about the product?
Nothing, its a very nice tool to managed endpoint platform
What problems is the product solving and how is that benefiting you?
All the puroses which we use are benefiting for our company
Great for managing many businesses
What do you like best about the product?
It's number of features, such as it's own Remote-Desktop tools
What do you dislike about the product?
I wish it would warn us about various vulnerablities.
What problems is the product solving and how is that benefiting you?
Monitoring, updating/patching and accessing the device
Great insights about your it landscape
What do you like best about the product?
Great helping hand during onboarding. Clear overviews of the status/health of your IT environment.
What do you dislike about the product?
Reporting and certain views can be improved.
What problems is the product solving and how is that benefiting you?
it gives us clear transparent information about our customer environments, which means we have no discussion about numbers in invoicing and patch management is well secured
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