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JumpCloud in One console to Rule IT Access Control
What do you like best about the product?
Jumpcloud allows me to manage our user identities, devices and access control from a single access console. We are able to enforce security controls and policies. The ability to push changes and install application in one console. For security standpoint, it is essential for security operations, incident response and audits. Logs can be forwarded to SIEM. Ease of Use, Ease of Implementation, Ease of Integration, Supportability. Accessing the console regularly.
What do you dislike about the product?
Jumpcloud seems has a limited customization and filtering. Also some of the reporting and analytics capabilities, there’s no built-in support for advanced audit reporting, compliance dashboards, or risk scoring.
What problems is the product solving and how is that benefiting you?
For security: Identity, access and device management. It benefits me most on the security policy enforcement side.
Jumpcloud finally made managing surprisingly simple
What do you like best about the product?
What I really like about JumpCloud is how it pulls everything together for user and device management. First off, unifying user identities across apps and devices is huge. Instead of managing separate accounts everywhere, I can handle access for laptops, SaaS apps like Google Workspace or Slack, and even servers all from one dashboard. Another standout is the cross-platform device management. Being able to apply policies and manage configurations for Windows, macOS, and Linux machines from a single console saves us a ton of time and complexity compared to using different tools for each OS.
What do you dislike about the product?
Honestly, one thing that can be a bit of a hurdle, especially for smaller teams, is getting fully comfortable with all the features initially; there's a bit of a learning curve to unlock its full power. Sometimes the pricing structure can feel a little complicated depending on exactly which modules and features you need. While the core is great, occasionally I've found myself wishing for a bit more granularity or a smoother process in a specific area, but those are usually minor things.
What problems is the product solving and how is that benefiting you?
The main problem JumpCloud solves for us is the chaos of managing users and devices across different operating systems and cloud apps. Before, it felt like we were juggling identities and security policies manually across Windows machines, Macs, G Suite, Slack, etc., using multiple disconnected tools. Now, JumpCloud acts as our central control panel. It lets us unify user identities and enforce security policies consistently across everything, making onboarding and offboarding way faster and significantly improving our overall security posture by simplifying enforcement.
Good and safe service
What do you like best about the product?
I know my passwords are safe, secure, and the app is easy to use! I use this app every day and I like that it connects to my finger print scanner on my macbook air.
What do you dislike about the product?
I don't like that I have to continually log in when my computer is awake and I've been using it but the system decides to log me out.
What problems is the product solving and how is that benefiting you?
Having a platform that I trust to make sure all of my employees are being safe and secure.
One platform with zero complexity and time saving tool
What do you like best about the product?
I like that I don't need to switch between different tools to get things done. Everything is available in one place, which saves time and keeps things organized. Plus it supports all the main operating systems so it fits well into our work environment.
What do you dislike about the product?
If I had to point out something, I'd say the initial setup can feel a bit overwhelming, especially if you are new to cloud based directory tools. It takes a little time to understand the full range of features. But once it's set up, it runs really smoothly.
What problems is the product solving and how is that benefiting you?
As business grows, handling operations becomes complicated. with jumpcloud, it has made my work a lot easier. Here data is stored and everything is in one place. It's simple, secure and works smoothly from my trusted device. I don't have to waste time switching between different apps or tools anymore.
Jumpcloud is great for multi-tenant Active Directory and User lifecycle management
What do you like best about the product?
User lifecycle and multiple AD management
What do you dislike about the product?
Direct integrations to other apps for easier application package installation.
What problems is the product solving and how is that benefiting you?
User lifecycle and multiple AD management
Avoir eu une bonne expérience
Qu'aimez-vous le plus à propos de the product?
Les politiques de JumpCloud fonctionnent très bien. Je les ai adorées.
Que n’aimez-vous pas à propos de the product?
Pour l'instant, il n'y a rien que je dirais que je n'aime pas, mais je cherche toujours à m'améliorer.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
JumpCloud résout les problèmes d'assistance à distance ainsi que l'application des politiques, ce qui était une exigence de sécurité primordiale pour une startup comme la nôtre.
Interface facile à utiliser et très puissante
Qu'aimez-vous le plus à propos de the product?
La rapidité avec laquelle tout se synchronise du web vers l'appareil de l'utilisateur. Vous pouvez presque instantanément déverrouiller un compte verrouillé, vous connecter à distance ou changer un mot de passe.
Que n’aimez-vous pas à propos de the product?
La configuration des utilisateurs demande un certain temps d'adaptation et peut causer des problèmes si elle n'est pas correctement effectuée.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Nous sommes en mesure d'aider les clients avec des tâches simples telles que se connecter à leur ordinateur pour résoudre des problèmes ou débloquer leurs comptes.
System administrator with 3+ years' experience.
What do you like best about the product?
Simple and user-friendly interface. Convenience in administering several tenants at once (Multi-Tenant Portal)
What do you dislike about the product?
the licensing system is not entirely clear
What problems is the product solving and how is that benefiting you?
Centralize device identification, access, and management. Which in turn reduces the workload on the support team from end users
Managing everyone's computers and accounts from home is actually possible
What do you like best about the product?
For me, what stands out most is that JumpCloud brings everything under a single dashboard. Having a unified directory is a big advantage – you can easily handle users, groups and their accesses all from one place. I am dependent on the device management capabilities to keep security policies updated on every computer such as applying encryption or locking the screens. Thanks to SSO and SaaS apps working together, logging in for the team becomes simpler and safer. It blends a number of IT activities into a logical process.
What do you dislike about the product?
At the same time, the price can seem a bit technical and difficult to understand, as it depends on the features and customer types chosen. Scaling may not always make the cost impact obvious right away. Some very particular or specialized ways to set up the platform might require users to consult the offical docs or get assistance from support. Most of the interface is easy to use, even if sometimes there are features that some users find hard to find.
What problems is the product solving and how is that benefiting you?
JumpCloud basically takes care of the problem of managing many identities and devices. Doing things the old way, we set up users in various places by hand – separate accounts and different cloud applications. Giving and removing employee access took time, was slow and might leave unnecessary access open. Nowadays, JumpCloud acts as our central identity store and main device manager. After adding a user and assigning them to a group, they will right away get access to their devices and the apps. Offboarding allows us to instantly block all access which has made work more effective and secure.
Moneyfarm's Experience
What do you like best about the product?
Here's a shorter version of what Moneyfarm likes best about JumpCloud:
What We Love About JumpCloud
JumpCloud has been a game-changer for Moneyfarm by providing a single point of management for user identities, passwords, and device policies across both Windows and Mac environments. This eliminates the need for separate tools, greatly streamlining IT operations and reducing administrative overhead.
We particularly appreciate the ability to onboard users, enforce consistent password policies, and apply granular device policies regardless of the operating system. Centralized password management, including MFA, has significantly improved our security posture and user experience. Its intuitive interface and cloud-first approach perfectly align with our needs, making IT management much simpler and more scalable.
What We Love About JumpCloud
JumpCloud has been a game-changer for Moneyfarm by providing a single point of management for user identities, passwords, and device policies across both Windows and Mac environments. This eliminates the need for separate tools, greatly streamlining IT operations and reducing administrative overhead.
We particularly appreciate the ability to onboard users, enforce consistent password policies, and apply granular device policies regardless of the operating system. Centralized password management, including MFA, has significantly improved our security posture and user experience. Its intuitive interface and cloud-first approach perfectly align with our needs, making IT management much simpler and more scalable.
What do you dislike about the product?
While JumpCloud is excellent, there's always room for minor improvements. The initial setup, especially migrating existing users and devices, can require a bit of planning and attention to detail to ensure a smooth transition. The documentation is good, but sometimes specific edge cases require a deeper dive or a call to support.
What problems is the product solving and how is that benefiting you?
JumpCloud solves our critical need for unified identity and access management and device management across both Windows and Mac, ending our fragmented IT systems. This allows us to enforce consistent security policies and manage user passwords centrally, eliminating "password sprawl" and improving overall security. The direct benefits are significantly increased operational efficiency, a stronger security posture, and a much simpler, more scalable IT management experience.
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