JumpCloud
JumpCloud, Inc.External reviews
3,768 reviews
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Jumpcloud- Device and Identity Management
What do you like best about the product?
The product team is very co-operative and any assistance required on existing product is dealt with utmost priority. It has unique offering and can integrate with existing Infra easily.
What do you dislike about the product?
There are areas of improvement like device management for apple devices. The dashboard is not very clear.
What problems is the product solving and how is that benefiting you?
The business problem it is solving is as below:-
1. It is helping me to provision access for emails from managed device using MDM.
2. It is also helping me to provide access to internal applications by integrating with my ZTNA solution thus empowering users to access from mobile device.
3. It is acting as SSO for me which has solved me to remember different password for different applications.
1. It is helping me to provision access for emails from managed device using MDM.
2. It is also helping me to provide access to internal applications by integrating with my ZTNA solution thus empowering users to access from mobile device.
3. It is acting as SSO for me which has solved me to remember different password for different applications.
Useful active directory and password manager
What do you like best about the product?
Manage device and password via jumpCloud
What do you dislike about the product?
Sometimes it feels like a slow user interface.
What problems is the product solving and how is that benefiting you?
To manage user devices centrally.
Jumpcloud the All in One Solution for MDM and SSO
What do you like best about the product?
Easy to manage user identities and device
What do you dislike about the product?
detailed analytics is lacking compared to other platforms.
What problems is the product solving and how is that benefiting you?
Identity Management, Device Manaegement and Apps Integration
Directory Platform
What do you like best about the product?
Integration with other Directory Suites and Support features
What do you dislike about the product?
Endpoint security missing and Patch Management
What problems is the product solving and how is that benefiting you?
Problem occured in Enforcing Policies as few users are unable to install new programs but able to resolve it through Support
JumpCloud experience
What do you like best about the product?
Easy integration, and account management will help when needed.
What do you dislike about the product?
Password reset issues for Macs. Radius unreliable.
What problems is the product solving and how is that benefiting you?
Cloud based so we no longer have to rely on prem failures.
really awesome!
What do you like best about the product?
MDM features and ready to go as standard build for MacOS and iOS
What do you dislike about the product?
Agent troubleshooting and custom pkg deployments is pretty hard
What problems is the product solving and how is that benefiting you?
MacOS short time deployment
Consistent and powerful tool for Soc-2, asset, and user management. Great all-in-one
What do you like best about the product?
Being able to track and manage users and devices in the same page with just a couple clicks is huge!
What do you dislike about the product?
I have had no difficulties with Jumpcloud so far and their support team is top tier when misunderstandings arise!
What problems is the product solving and how is that benefiting you?
Jumpcloud allows us, a small company to affordably use tools that otherwise wouldn't be available in other management software. When I new tool is introduced to their software library they strive to refine the tool until it is enterprise grade level efficient.
Best app to manage the company employee's devices and tools
What do you like best about the product?
I like about this app is that it is very easy to set up and its create automatically new profile on the employee's laptop and makes it easy to erase the data and when employees leave the company, also it helps in the security of the company data and tools by monitoring the new installed app on the computer system,
it also supports multiple OS like windows, Mac And Linux, which his very useful.
it also supports multiple OS like windows, Mac And Linux, which his very useful.
What do you dislike about the product?
Nothing all features are good, till now no issue
What problems is the product solving and how is that benefiting you?
This tool helps our company to handle all the company's multiple devices and their installed app and data, also this provides security for the device from unauthorized access of data.
Effortless Implementation and Reliable Support: JumpCloud Shines as an MDM Solution
What do you like best about the product?
As a user of JumpCloud, I am impressed with its capabilities as an MDM solution. The implementation process was remarkably easy and could be done entirely remotely, saving a lot of time and effort. It's a true cross-platform tool, working seamlessly on various operating systems, which is crucial for our diverse IT environment.
What do you dislike about the product?
JumpCloud could enhance its software management features and increase log generation, particularly with a focus on data loss prevention. This would further strengthen its capabilities and make it an even more robust solution for security-conscious organizations.
What problems is the product solving and how is that benefiting you?
JumpCloud is streamlining the management of user account access, device access, and device management, particularly in processes like onboarding and offboarding.
JumpCloud as an alternative to Azure
What do you like best about the product?
We utilize JumpCloud as an alternative to Azure to run account based profile logins for all of our laptops and desktops in our work environment. The easability and management of this interface is the best. While we still integrate Microsoft accounts into the JumpCloud side we fullly utilize the interface on JumpCloud to push out all policies to windows devices, user accounts and SSO login for functionality to websites. Hands down they are a great alternative instead of going with an AD setup in Azure.
What do you dislike about the product?
This company is relatively new to the Windows environment itself as they mainly were Apple based when it first started. They are slowly rolling out new and great features but with new features come bugs and needed updates to fix those bugs. I would say that has been the most frustrating part when waiting on a fix.
What problems is the product solving and how is that benefiting you?
We do not run an active directory within our work environment. JumpCloud's solution to allow us to utilize their software to get around this has been helpful and cost effective. Their new and innovative features have also allowed us to push out policies for both devices and user's as well as push out patches via their new patching system. Their remote support feature integrated into the program also allows us to fully remote in and support users without having to install yet another program to do this.
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