JumpCloud
JumpCloud, Inc.External reviews
3,764 reviews
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Security
What do you like best about the product?
Device management through root as I'm using it for that will explore more about it
What do you dislike about the product?
Sometimes when I use the JC in phone browser i won't get all the options
What problems is the product solving and how is that benefiting you?
Running a script in the endusers pc from cmd from the admin console
Powerful tool for Admins and newcomers alike
What do you like best about the product?
The platform has a wide range of tools to help admins manage anything from users and devices to software installation and management. The interface is quite easy to navigate and visually appealing. The numerous courses and certifications make it easy for anyone to get acclimated to the product in no time. The platform is constantly being updated to provide new capabilities.
What do you dislike about the product?
Although JumpCloud covers a lot of areas of IT administration, some areas lack deeper controls or capabilities. Application management is somewhat lacking in the realm of controlling what apps can be installed on devices outside of what is managed in JumpCloud. Sometimes changes to the UI can cause slight work flow disruptions.
What problems is the product solving and how is that benefiting you?
JumpCloud is our main platform for almost all IT infrastructure. It allows us to manage 90 percent of our needs with one single solution.
Effortless device management with jumpcloud
What do you like best about the product?
Cloud migration and hybrid environments.
Identity and access management for SMBs.
Secure remote work solutions. Compliance and regulatory requirements
Identity and access management for SMBs.
Secure remote work solutions. Compliance and regulatory requirements
What do you dislike about the product?
Occasional downtime or outages.
Slow performance in large-scale deployments.
Issues with scalability in high-traffic environments.
Limited disaster recovery options.
Concerns about data security and compliance.
Slow performance in large-scale deployments.
Issues with scalability in high-traffic environments.
Limited disaster recovery options.
Concerns about data security and compliance.
What problems is the product solving and how is that benefiting you?
1. Identity and Access Management (IAM) complexity
2. Secure remote access and authentication
3. Device management and security
4. Cloud and on-premises infrastructure integration
5. Compliance and regulatory requirements
6. Password management and password fatigue
7. User provisioning and deprovisioning
8. Directory service management (LDAP, Active Directory)
BENIFITS
- IT Administrators: Simplified management, improved security, and reduced helpdesk tickets.
- End-Users: Seamless access, reduced password fatigue, and enhanced productivity.
- Organizations: Improved compliance, reduced risk, and increased efficiency.
2. Secure remote access and authentication
3. Device management and security
4. Cloud and on-premises infrastructure integration
5. Compliance and regulatory requirements
6. Password management and password fatigue
7. User provisioning and deprovisioning
8. Directory service management (LDAP, Active Directory)
BENIFITS
- IT Administrators: Simplified management, improved security, and reduced helpdesk tickets.
- End-Users: Seamless access, reduced password fatigue, and enhanced productivity.
- Organizations: Improved compliance, reduced risk, and increased efficiency.
JumpCloud To Manage Ubuntu Servers Works Great
What do you like best about the product?
We were looking for a solution to manage our Ubuntu server administration logins, as previously, we had been doing this manually. As we continued to grow, it became a more prominent issue for new hires (forgetting to add them to all servers) or removing former employees. It was straightforward to add this capability to our Ubuntu servers, which I was not expecting. We have yet to implement the features available for Apple products or complete the GSuite integration capabilities - but we intend to do so at a later date.
What do you dislike about the product?
Sometimes, understanding the interface and which users have access to which servers has been confusing, but as we continue to use the product, this has been less of an issue. We are a small business (less than 20 employees), so we are not logged into JumpCloud daily - but I see that as a positive because we do not have to be.
What problems is the product solving and how is that benefiting you?
The primary problem JumpCloud has solved for us is managing Sudo and login access to our deployed clusters of Ubuntu and Proxmox servers.
First time user and great features
What do you like best about the product?
Super easy to use
Extensive Integrations: JumpCloud integrates with numerous applications and services, including Google Workspace, Microsoft 365, and Salesforce, enhancing its versatility within existing workflows.
Comprehensive Feature Set: The platform includes SSO, MFA, and MDM, allowing organizations to consolidate various identity and access management needs into a single platform.
Raduis configuration
Extensive Integrations: JumpCloud integrates with numerous applications and services, including Google Workspace, Microsoft 365, and Salesforce, enhancing its versatility within existing workflows.
Comprehensive Feature Set: The platform includes SSO, MFA, and MDM, allowing organizations to consolidate various identity and access management needs into a single platform.
Raduis configuration
What do you dislike about the product?
Reports and insights are not helpful
Support Limitations: Standard support is included across all tiers, but access to live support engineers requires premium support, which incurs additional costs
Support Limitations: Standard support is included across all tiers, but access to live support engineers requires premium support, which incurs additional costs
What problems is the product solving and how is that benefiting you?
umpcloud manages our devices very easily
A must for hybrid environments
What do you like best about the product?
Ability to administer users and computers in a half Mac half PC environment.
What do you dislike about the product?
There password manager and MDM leave a little to be desired.
What problems is the product solving and how is that benefiting you?
Directory services in a hybrid environment.
Great control system
What do you like best about the product?
Easy to manage users and keep things under control
What do you dislike about the product?
some of the dash boards can be confusng.
What problems is the product solving and how is that benefiting you?
Easy of adding new users and setting password restrictions
A complete solution for all things endpoint, directory, and security.
What do you like best about the product?
It's a great solution to manage MacOS, Windows, and Linux endpoints. It's Directory-as-a-Service product is easy to implement and use. Jumpcloud's customer support is great as well.
What do you dislike about the product?
Some of the limitations with Single sign on are apparent compared to other competitors, but are improving over time.
What problems is the product solving and how is that benefiting you?
It solves managing a remote first company. Tools like Remote assist and MDM help manage systems remotely.
Fantastic MDM and User Mgmt. platform
What do you like best about the product?
JumpCloud’s MDM is a game-changer for keeping devices in check. It makes it easy to manage and secure all your devices in one place, no matter the mix of Macs, Windows, or others. The setup is straightforward, so you don’t have to be an MDM pro to get things running smoothly. It’s just a great way to keep everything organized and secure without the usual hassle.
What do you dislike about the product?
JumpCloud could have a better solution for deploying software to MacOS. They have a great way of doing this for Windows devices already.
What problems is the product solving and how is that benefiting you?
Not having to hire more technicians or analysts is the main one.
Due to the tenant structure, one technician can easily manage more clients with ease.
Due to the tenant structure, one technician can easily manage more clients with ease.
Cloud based LDAP
What do you like best about the product?
Very easy to deploy the solution for a cloud based LDAP. Easy config and setup
What do you dislike about the product?
Docs are referenced and can use some additional detals but for the most part good.
What problems is the product solving and how is that benefiting you?
Removing on prem foot print
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