JumpCloud
JumpCloud, Inc.External reviews
3,764 reviews
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Great Features All in One
What do you like best about the product?
This solution greatly simplifies Active Directory management, especially for SMBs where in-depth IT expertise may be limited. Its ease of implementation and integration makes it a compelling alternative to traditional Active Directory, even for larger enterprises seeking high availability.
Furthermore, its expanding range of integrations and rich feature set provide enhanced functionality. Automated capabilities streamline IT tasks, freeing up valuable time and resources by reducing manual effort.
Furthermore, its expanding range of integrations and rich feature set provide enhanced functionality. Automated capabilities streamline IT tasks, freeing up valuable time and resources by reducing manual effort.
What do you dislike about the product?
Regarding on policy that being implemented. Once you would like to have a change, the policy does not change. This is something that currently we have troubled with. It does not remove the older policy. We had to reformat our devices and start from fresh. This could be done better.
What problems is the product solving and how is that benefiting you?
For mobile device management,it is much ease to standardized the policy, from Mac, Linux, Windows, Android and iOS. It is great. With SSO implemented. this is much easier.
Secure login made easy
What do you like best about the product?
Ease of use. The ability to complete federated authentication with Jumpcloud streamlines secure access across our applications.
What do you dislike about the product?
Out of the box it can take a little bit of configuration to integrate but is smooth sailing after the fact,
What problems is the product solving and how is that benefiting you?
Secure access over multiple applications. Being able to utilise one login for MFA is a huge advantage.
Dynamic cloud infrastructure that was very easy to pick up and begin supporting within days!
What do you like best about the product?
Policy Management! JumpCloud have a robust library of options for environment control, be it pre-created policies for restricting USB removeable storage or building out your own it's felt very intuative and allows me to succeed with ease everyday! It was also impressive to find MacOS support to integrating our fleet of devices and implementing related policies across the board. We use JumpCloud daily in our everyday operations.
What do you dislike about the product?
It would be nice if JumpCloud could build upon their MDM solution to incorporate a potential imaging/device reclaim solution. But aside from 'would be nice' I don't currently have any dislikes about JumpCloud.
What problems is the product solving and how is that benefiting you?
Allows for our business to run essentially entirely in the cloud. User profile assignment and group/machine policies tied in allow for easy enrollments/offboardings. Ability to build custom powershell scripts into JumpCloud commands to then assign to Groups/Devices/Users is extremely beneficial to our uses!
Powerful identity and device management
What do you like best about the product?
I resolved all of the company's identity issues, centralizing management in Jumpcloud. Additionally, I manage devices, encryption, remote installations. It also facilitates remote service for employees who works from home.
What do you dislike about the product?
I'm really satisfied using Jumpcloud. I don't have anything that leaves me dissatisfied yet.
What problems is the product solving and how is that benefiting you?
We centralize the identity of all remote employees. We have the ability to manage any corporate provision, such as policies, encryption and remote installations.
Great product with lots of features
What do you like best about the product?
Easy to setup a self service password reset page
What do you dislike about the product?
cost is a little expensive but it has so much it can do
What problems is the product solving and how is that benefiting you?
Offering a self service password reset for our customers
Jumpcloud is a seamless solution
What do you like best about the product?
The best part is its all-in-one management platform, which makes it easy to manage user identities, devices, and access controls across our environment. The intuitive interface and seamless integration with various apps and systems save us time and simplify our security management.
What do you dislike about the product?
I dont really have anything I dislike right now.
What problems is the product solving and how is that benefiting you?
JumpCloud solves the challenge of managing user identities, devices, and access across multiple environments by centralizing everything in one platform. This has streamlined our onboarding and offboarding processes, enhanced security through centralized access controls and multi-factor authentication, and simplified compliance management. Overall, it’s saved our team valuable time and reduced complexity in maintaining secure access across our organization.
Essential MDM for security compliance
What do you like best about the product?
JumpCloud and the support team really helped us get our MDM setup in order as part of our SOC2
What do you dislike about the product?
Th UI can be confusing from time to time. As a product person I miss some more polish of the details. Also has some limits related to resetting devices.
What problems is the product solving and how is that benefiting you?
We didn't have MDM and JumpCloud helped us get it in order thanks to the many policies and patch management features
Cloud based SSO that fits any budget or organization size!
What do you like best about the product?
I like the fairly easy integration it has with SSO. I also like that you can PAYG or month to month which helps offset costs.
What do you dislike about the product?
It can be hard to move off once you are integrated with Jumpcloud since are the integrations are Jumpcloud specific.
What problems is the product solving and how is that benefiting you?
It is solving the myriad of usernames and passwords needed to login to various system. It also helps centrallize what is needed for onboarding new users since it is all organized in the portal.
Simplified Identity and Access Management Solution
What do you like best about the product?
JumpCloud is extremely easy to use and has an intuitive interface that makes managing users and devices easy, even for administrators with little experience.
What do you dislike about the product?
Because of the large number of features, the learning curve can be a little steep, as there is a lot of information.
What problems is the product solving and how is that benefiting you?
JumpCloud solves the need for access management, and this is widely used by some of our customers, with the possibility of easy integration, it has greatly facilitated interaction with the tools.
I am very satisfied with the services offered by JumpCloud!
What do you like best about the product?
The Remote Assist function has enabled us to easily connect to remote users in order to toubleshoot their computers at any time. The only other feature we're using at this time is Patch Management which works like it should as well. I am looking forward to using more of the featured possible with this service!
What do you dislike about the product?
Getting iOS devices onboarded was a bit frustrating but was mostly because of how ABM behaves (or doesn't)
What problems is the product solving and how is that benefiting you?
Remote management and patching are solved with JumpCloud
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