Secure User Experience
What do you like best about the product?
I like that it houses all my company applications in a secure manner
What do you dislike about the product?
Not much, JumpCloud works as advertised and has dual factor authencation
What problems is the product solving and how is that benefiting you?
JumpCloud solves security issues when accessing applications for work. It allows me access to all the applciations I need to do my job.
Manage multiple cloud platforms seamlessly with unified credentials
What is our primary use case?
I primarily use JumpCloud for managing multiple cloud platforms with a single set of credentials. It is utilized by my clients who work on platforms like AWS, Azure, and GCP, and who need seamless access across these.
It helps avoid the need to manage multiple credentials by using unified credentials for various cloud accounts.
What is most valuable?
The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials. This feature is highly beneficial for user management, particularly for clients with multiple cloud accounts.
Additionally, JumpCloud simplifies the workflow when I work with different cloud platforms, such as AWS, Azure, and GCP, by integrating directory and credential management.
What needs improvement?
I would like AWS to integrate more cloud platforms with JumpCloud, such as Alibaba or Oracle. This would be helpful, especially for AWS users, by providing broader support for different cloud platforms and private cloud environments.
For how long have I used the solution?
I have been working with JumpCloud for almost five years.
What do I think about the stability of the solution?
I rate the stability of JumpCloud ten out of ten. The stability has been very valuable for my customers, especially in scenarios where they are using more than one account. I often recommend AWS SSO or open-source JumpCloud for clients needing a stable solution.
What do I think about the scalability of the solution?
The scalability of JumpCloud depends on the platform. With AWS SSO, it is ten out of ten; however, its scalability may vary with third-party tools based on subscription type, number of accounts, and users.
How are customer service and support?
I have not needed to contact JumpCloud's technical support since the setup and usage are quite straightforward and well-documented.
How would you rate customer service and support?
How was the initial setup?
The initial setup of JumpCloud is very easy. I need to download SAML configuration and integrate it with the JumpCloud platform. It's a simple process, especially with AWS providing guidance through documentation and videos.
What's my experience with pricing, setup cost, and licensing?
AWS charges per user, which can be costly if I have more than ten users. Third-party platforms tend to be cheaper than AWS. However, it depends on the features I receive for the price.
What other advice do I have?
For users with fewer than three accounts, you may use AWS's switch role feature instead of JumpCloud or SSO. However, for multiple cloud platforms or users, JumpCloud or SSO is advisable for managing accounts seamlessly.
I rate JumpCloud eight out of ten based on the pricing.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Overall experience is excellent 👌👌👍
What do you like best about the product?
With the help of jump cloud security of user's device is enhanced and easy to manage device's remotely as an system administrator
What do you dislike about the product?
With Debian based operating system have some minor issues but support team is good so I don't say anything is wrong or dislikes about jumpcloud
What problems is the product solving and how is that benefiting you?
With the help of jump cloud security of user's device is enhanced and easy to manage device's remotely as an system administrator
Wonderful experience with Jumpcloud
What do you like best about the product?
With a user-friendly interface, everything is just a click away.
What do you dislike about the product?
But the problem is that when we open the device details from the user profile, it takes us to the devices tab, and we have to return to the users tab, which is not so flexible. You should include a back button to get us to the user's profile from that device tab. And some logs are missing IP address details in sso events.
What problems is the product solving and how is that benefiting you?
Ease of managing devices and protecting user logins with sso
A modern and robust MDM with room for growth
What do you like best about the product?
JumpCloud provides a very modern and robust MDM solution that simplifies device management for multi-platform environments. Its clean interface, streamlined workflows, and seamless directory integration make it a great choice for organizations looking to move away from traditional solutions like Intune. It brings notable improvements in user experience and admin management for small to mid-sized organizations.
What do you dislike about the product?
While the overall experience is positive, JumpCloud lacks flexibility and offers fewer pre-built templates or configuration profiles for Windows and macOS devices compared to other MDM solutions like Jamf. Additionally, advanced network security configurations, such as WPA3 Enterprise or certificate-based authentication, require the use of Radius, which can be limiting. These gaps make the transition less appealing for teams used to more feature-rich platforms.
What problems is the product solving and how is that benefiting you?
JumpCloud simplifies and unifies identity and device management in our organization, enabling seamless integration across multiple platforms like macOS and Windows. It eliminates the need for managing multiple tools by providing a centralized solution for MDM, cloud directory services, and privileged access management. This consolidation helps reduce administrative overhead, improve security through consistent policies, and streamline the onboarding and offboarding processes for employees. Additionally, the built-in device management capabilities allow us to enforce compliance and manage endpoints effectively, all from a single pane of glass.
Jumpcloud Review
What do you like best about the product?
Unlike traditional on-premises solutions like Active Directory, JumpCloud is cloud-native. This eliminates the need for physical servers, making it easy to scale and maintain, especially for remote-first or hybrid organizations.
What do you dislike about the product?
Some users find the pricing model to be on the higher side, especially as organizations scale and add more users and devices. The costs can add up quickly, which may be a concern for smaller businesses or startups.
What problems is the product solving and how is that benefiting you?
Remote Work Enablement:
Problem: Managing and onboarding/offboarding remote employees can be inefficient and insecure without a cloud-based system.
Benefit: JumpCloud’s remote provisioning and deprovisioning capabilities ensure employees can be added or removed from systems and applications promptly. This simplifies IT workflows, reduces administrative overhead, and enhances the remote onboarding process.
The windows MDM that gets the job done!
What do you like best about the product?
First, I’m only using it to manage Windows devices, so I can’t speak to its performance on other platforms.
JumpCloud uses an agent to manage Windows devices, not just the MDM framework. This has allowed me to set the user to non-admin while still being able to perform all administrative tasks.
It also integrates seamlessly with Chocolatey, making it easy to deploy and update any apps from the catalog.
Additionally, it fully integrates with Okta, allowing users to log in to their Windows devices using the same SSO password.
JumpCloud also offers built-in security policies that I can enable with a single click, such as USB access control, BitLocker, screen lock, etc.
Lastly, it supports upgrade rings, which makes pushing security updates a breeze.
What do you dislike about the product?
The UI could be improved a bit.
It would be great if there was better integration with Office365 apps to install only the necessary ones.
Other than that, I don’t have any major complaints.
What problems is the product solving and how is that benefiting you?
App updates.
User non-admin.
Review for MDM
What do you like best about the product?
Its mobile device management is best. Also the admin console is simple and easy to navigate
What do you dislike about the product?
Mobile management features for iOS and Android are more basic and don't offers as much control as the tools available for managing desktop device
What problems is the product solving and how is that benefiting you?
Its help me to manage user for my business
Secure SSO access from JumpCloud
What do you like best about the product?
all applications in single place and easy to access via SingleSignOn
What do you dislike about the product?
classic look of User-facing dashboard during login screen
What problems is the product solving and how is that benefiting you?
acessing multiple applictions from single screen without multiple userid's and passwords
Automation Scripts
What do you like best about the product?
JumpCloud is one of the most flexible IAM that offers multiple functionalities such as
Robust security and compliance
User friendly
Implementations are made easy for automation
Multiplatform integration
And many more,
What do you dislike about the product?
In my experience using the JumpCloud, since it is fully cloude based. Some complex automation scripts cannot be implemented due to device local admin cannot be overide which requires highly customized workflows or access.
What problems is the product solving and how is that benefiting you?
Active Directory, Security, and automation.
In my perspective, these are three has the most biggest impact in our Company.
These made or job faster and easy.
