JumpCloud
JumpCloud, Inc.External reviews
3,762 reviews
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I use it as MSP admin to manage my client
What do you like best about the product?
Password Manager and identity control SSO integration with Entra
What do you dislike about the product?
require some scripting (PowerShell or API) for complex automation
What problems is the product solving and how is that benefiting you?
manage all of my client under one platform
JumpCloud Review: The Ultimate Cloud Directory Platform
What do you like best about the product?
The MDM (Mobile Device Management) capabilities allow me to configure, monitor, and secure all our endpoints remotely. Whether it’s pushing updates, enforcing security policies, or troubleshooting issues, JumpCloud makes it effortless.
What do you dislike about the product?
Occasional service outages. Rare, but impactful.
What problems is the product solving and how is that benefiting you?
Junk cloud helps us manage our Mac devices and Windows devices in one place. We also utilize it for patch management for all devices.
Jumpcloud MDM
What do you like best about the product?
The flexibility to adapt to changes and update their product cycle immediately is amazing.
What do you dislike about the product?
At times we are facing outages. It takes time for the changes to reflect from the admin console to the endpoint.
What problems is the product solving and how is that benefiting you?
Control over the endpoint in every aspect.
Amazing AD
What do you like best about the product?
User friendly AD mostly I like of junpcloud
What do you dislike about the product?
I feel little bit slow user interface of JC.
What problems is the product solving and how is that benefiting you?
Central device management.
Working fine with no bug and very usefull
What do you like best about the product?
We are using and it is good to maintain all IT resources
What do you dislike about the product?
sometimes it was failed and getting errors but it is rarely
What problems is the product solving and how is that benefiting you?
we are using for IT resouce management and also for users
Easy to deploy, and use cloud-based management system with constantly expanding features
What do you like best about the product?
Jump was very easy to setup for our school district. We have been using it for over a year and a half. Our entires staff is configured for MFA so staff members use the system multiple times per day. Since our organization started using JumpCloud there have been several new features rolled out. Integaring most of these new features was failry simple and did not take much time. Any aasistance we needed cutomer support was able to swiflty walk us thorugh and get us back on track. Our primary use for JumpCloud is a cloud-based AD server for staff managment as well as the MDM for device managment. We are currently exploring the option of adding a few of the differnt security models offeres.
What do you dislike about the product?
So far theonly negative I've seen is that some devices runnging JumpCloud that have been sitting or inactive for sevral months sometimes have trouble communicating back to JumpCloud to get a login push or will not accept a TOTP code.
What problems is the product solving and how is that benefiting you?
The main reason for going to JumpCloud was our school district now requires MFA for all users. We were also looking for a cloud-based AD solution for secruity as well. With remote support we have eliminated the need for third party software to remotely help staff members thorugout our district.
JumpCloud has made our lives so much easier
What do you like best about the product?
I mainly like how it has made our lives so much easier with being able to manage devices, software, policies etc all remotely now with the way times have changed and us as a business are now 100% remote.
The innovation with JumpCloud and how new features are constantly being implemented is great. The features we use integrate with our systems nicely
The innovation with JumpCloud and how new features are constantly being implemented is great. The features we use integrate with our systems nicely
What do you dislike about the product?
Not much I don't like about JumpCloud. There's a few minor things with regards to a few agents, but overall I really like the way JumpCloud looks, feels, flows and just generally works
What problems is the product solving and how is that benefiting you?
Enabling us to mainly manage devices remotely with policy management, software, access management, SSO etc. JumpCloud has solved a lot of problems
Great for small / medium or even big cloud based companies
What do you like best about the product?
In my experience with JumpCloud at our startup, the seamless SSO has significantly enhanced our security posture by centralizing access management across various SaaS applications. The cloud directory allows me to efficiently manage user accounts across diverse environments, which streamlines administrative tasks and saves us valuable time. Additionally, the integrated MDM feature enables me to effectively monitor and secure our range of devices, ensuring compliance and peace of mind as we scale.
What do you dislike about the product?
While I appreciate JumpCloud’s features, I find the initial setup process to be somewhat complex and time-consuming. Additionally, some integrations with less common applications can be challenging, requiring extra time and effort to configure properly. Lastly, occasional latency issues can arise during account management, which may impact productivity in a rapidly growing startup environment.
What problems is the product solving and how is that benefiting you?
JumpCloud solves issues related to fragmented access management and user account administration across various platforms. This benefits us by streamlining security protocols, enhancing compliance, and improving efficiency in managing diverse devices and applications within our startup.
JumpCloud is a great time saver
What do you like best about the product?
JumpCloud is easy to use and administrate.
What do you dislike about the product?
Nothing yet. I have no complains at this time.
What problems is the product solving and how is that benefiting you?
It eliminates multiple applications/tools that we would have to use if we did not have JumpCloud.
Great product for managing devices and users
What do you like best about the product?
JumpCloud makes it easy to manage user devices, grant access to 3rd party services via oauth, saml and ldap. Very nice to have so many options available in one product.
What do you dislike about the product?
Some documentation could be improved on, but chat support is very helpful.
What problems is the product solving and how is that benefiting you?
Centralizing device management and user access.
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