JumpCloud
JumpCloud, Inc.External reviews
3,762 reviews
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External reviews are not included in the AWS star rating for the product.
Great addition tools for M365 environment
What do you like best about the product?
They're offering a robust cloud-based directory platform that serves as a compelling alternative Microsoft identity solution, like Azure AD/Entra ID, Intune.
For organizations heavily invested in Microsoft environments like us, JumpCloud provides flexibility, centralized identity and device management, and a strong Zero Trust security posture.
For organizations heavily invested in Microsoft environments like us, JumpCloud provides flexibility, centralized identity and device management, and a strong Zero Trust security posture.
What do you dislike about the product?
Admin interface unintuitive, compared with M365 Entra ID or AzureAD, sometimes very slow during loading the pages.
What problems is the product solving and how is that benefiting you?
Provides a cloud-based directory platform that centralizes identity and access management (IAM) across all systems and devices.
Benefit to us:
Unified credentials for users across Windows, Microsoft 365, AWS, etc.
Benefit to us:
Unified credentials for users across Windows, Microsoft 365, AWS, etc.
Jump cloud is a solid solution
What do you like best about the product?
My best features are the Password manager, as well as the holistic management of identity and access.
What do you dislike about the product?
Sometimes the binding and unbinding thing can be a headache due to discrepancies in local username.
What problems is the product solving and how is that benefiting you?
The no 1 problem it's solving for me is Identity and Access management.
Jumpcloud easing and making identity and access management seamless
What do you like best about the product?
What I really like is how it lets me manage my company devices from one dashboard. it just saves me so much time.
What do you dislike about the product?
Honestly, some features take a bit of digging to fully understand, and I wish the interface was a little more user friendly.
What problems is the product solving and how is that benefiting you?
I use JumpCloud mainly for managing identities and access, enforcing password policies, and keeping up with security compliance. It also helps a lot with remote support, SSO, MDM, and serves as our go-to cloud directory.
Jumpcloud Experience
What do you like best about the product?
Single dashboard to manage users and devices
What do you dislike about the product?
User offline while connect the after long time connect to the internet.
What problems is the product solving and how is that benefiting you?
Cost benefit and Cloud solution.
JumpCloud Review
What do you like best about the product?
United Way of the Mid-South (UWMS) values JumpCloud as a secure, flexible solution that supports our evolving IT and operational needs. The staff loves it because it they can login one time and access all of their software apps.
What do you dislike about the product?
Sometimes there is an authentication issue when a staff gets an upgraded phone.
What problems is the product solving and how is that benefiting you?
User and device security.
Streamlined Apple Device Management with JumpCloud
What do you like best about the product?
I find JumpCloud invaluable for managing Apple devices, specifically in identity, policy, and asset management. The integration with Apple Business Manager allows control over all devices, which significantly improved our IT operations. Its MDM solution streamlines inventory and policy management, saving time and securing our environment. The seamless integrations with Microsoft 365 and Google Workspace enhance our cybersecurity capabilities, and single sign-on further boosts its functionality.
What do you dislike about the product?
Nothing - all features are what we need
What problems is the product solving and how is that benefiting you?
JumpCloud streamlines IT management for Apple devices, improving control and security, saving time, and enhancing client satisfaction. It simplifies identity, asset and policy management, while integrating single sign-on boosts cybersecurity. This tool is pivotal for our 24/7 operations.
SSO a breeze
What do you like best about the product?
Jumpcloud has been relatively easy for us to onboard with and we've found integrating most platforms we use quite easy. We're right in the middle of rolling out MDM now for a mostly Mac fleet and even for our less technical team, they've found it a fairly smooth operation.
What do you dislike about the product?
It's hard to say really, most issues we've run into when setting up SSO have originated from the other end and not Jumpcloud, so I can't really fault it there. Maybe if i'm being super critical, the UI is a bit basic and could be a bit smoother in places but that's my old designer brain nitpicking more than anything!
What problems is the product solving and how is that benefiting you?
Jumpcloud has given us a one stop shop for all of our user and device management needs. We had a very fragmented onboarding process prior, and coming online with Jumpcloud has significantly improved our new hire experience. Managing the team and fleet of devices has become massively easier as well. And while saying all this, we've still got things we haven't yet implemented on our roadmap that we want to in Jumpcloud so we're just getting started!
Long time customer
What do you like best about the product?
directory management for macOS credentials
What do you dislike about the product?
Some feature sets seem to have constricted requirements for deployment. Conditional access policies requiring JumpCloud mdm when we already have an MDM fully entrenched in our infrastructure is one example. If there we're broader compatibility with existing services I'd be happier, though it seems JumpClouds business model has been pushing towards an "all in one" solution to lean in to other markets for some time now.
What problems is the product solving and how is that benefiting you?
The primary use of JumpCloud is to act as our authoritative directory/idp
All-inOne Peace of Mind
What do you like best about the product?
We transitioned our entire studio over to JumpCloud to have an all-in-one bundled user/ password system and so far its worked really well. We scouted other companies to go with for this type of thing, and found JC was the easiest for users while offering the most.
What do you dislike about the product?
The MFA is difficult to set up for first-time users, and some less tech-oriented people can't comprehend how it works. All in due time!
What problems is the product solving and how is that benefiting you?
JumpCloud has solved the issue of "what is my password again?" from the perspective of tech support. Its also made it LEAGUES easier pushing out a full system upgrade to the entire company!
JumpCloud is being very useful in my daily
What do you like best about the product?
That JumpCloud is easy to use and easy to manage actives.
What do you dislike about the product?
One thing that i don't like in JumpCloud is the user part that is not intuitive.
What problems is the product solving and how is that benefiting you?
JumpCloud is helping with a lot of security process and it's making my days easier
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