JumpCloud
JumpCloud, Inc.External reviews
3,762 reviews
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External reviews are not included in the AWS star rating for the product.
Easy Admin Interface and Great Tech Support
What do you like best about the product?
JumpCloud was super easy to deploy when we adopted an all-MacOS engineering team to our all-Windows workstation environment.
The Admin interface is very easy to navigate.
The Admin interface is very easy to navigate.
What do you dislike about the product?
The out-of-the-box, non-customized MDM features for MacOS are excellent, but in my experience not as extensive as what is available for Windows. Tech support was very responsive. They either offered a workaround or mentioned that some new features are due to be launched later in the year. I'm hoping my feedback on what MDM features our company needs is helpful in guiding the release of new features.
What problems is the product solving and how is that benefiting you?
We needed to quickly get 14 MacOS workstations under central control -- driven by an impending security audit. They had been set up as individual devices (before we adopted the team) so we needed to migrate them to be managed like any company / institutional device should be.
Besides those short-term goals, we want to use JumpCloud to connect our MacOS users with our Windows users through directory sync and policy-based controls.
Besides those short-term goals, we want to use JumpCloud to connect our MacOS users with our Windows users through directory sync and policy-based controls.
Great alternative for those who don't want Active Directory
What do you like best about the product?
The variety of features and operating systems supported
What do you dislike about the product?
I wish that the MDM feature for apple supported pushing apps to DEP and apple business manager devices.
What problems is the product solving and how is that benefiting you?
Having a simple SSO solution and the options of Radius-as-a-service along with ldap-as-a-service saves a lot of administrative overhead and simplicity in maintaining our IT infrastructure.
Jump cloud is best For AD
What do you like best about the product?
Active directory and radius server on base
What do you dislike about the product?
Remote configuration and there documentation
What problems is the product solving and how is that benefiting you?
Radius server and RDDS auth
Best of bread MDM\SSO and zero trust tool
What do you like best about the product?
The ease of use, Commands features, Easy SSO setup, Great support with quick SLA
What do you dislike about the product?
- Arranging commands by groups
- Device compliance lookup
- Device compliance lookup
What problems is the product solving and how is that benefiting you?
Remote device and users management
SSO
SSO
Solid Platform for your administrator needs
What do you like best about the product?
Simple user/device connectivity. Visibility and performance.
What do you dislike about the product?
Sometimes it is not precisely visible how multiple policies will result on the user device.
What problems is the product solving and how is that benefiting you?
Company administration. Simple, effective, all in one place.
Great customer service
What do you like best about the product?
CSM and sales rep were great. Software is working as needed.
What do you dislike about the product?
We had an issue a couple of months ago where JumpCloud and our MFA was not working together. Has been fixed since.
What problems is the product solving and how is that benefiting you?
We were able to implement without using AD
Exceptional service
What do you like best about the product?
A cloud-native solutions such as JumpCloud allows to operate efficiently without being forced to configure, maintain, operate and secure a footprint-heavy stack.Truly Fully supported cloud service.
What do you dislike about the product?
MFA is limited compared to other players in the field .Push-MFA or even QR-codes to be used as multiple factors during authentication across devices and protocols.
What problems is the product solving and how is that benefiting you?
JumpCloud is the only solution which can provide an authoritative directory, an IdP for SAML and device management combined in a single unified SaaS-based solution. The neutral approach by serving well established standards such as LDAP, SAML and RADIUS for AuthN/AuthZ and having the capability to managed identities (user and their devices) and credentials including SSH-keys on devices is a true differentiator to competitive solutions.
Better than AD on Mac.
What do you like best about the product?
Getting users assigned to the proper machines and essentially having the machine ready to go for the end-user without them having to do anything.
What do you dislike about the product?
I had troubles when imaging windows devices getting JumpCloud to work. It required reinstalling the app
What problems is the product solving and how is that benefiting you?
We were able to remove on-prem AD and instead use JumpCloud to get users set up. This also sped up our onboarding process and remote work possibilities.
Great cloud directory solution
What do you like best about the product?
Jumpcloud is easy to use and provides a strong directory solution alternative to Microsoft Active Directory. Pricing is also very reasonable.
What do you dislike about the product?
I would love to see more policies that are easy to implement.
What problems is the product solving and how is that benefiting you?
Having a directory for all of our company's computers and users is essential for security, access, and control. With so many of our users working remotely, having a cloud solution like JumpCloud has been ideal.
Perfect MDM Solution
What do you like best about the product?
Supporting all Operation systems, windows, mac, Linux
What do you dislike about the product?
there is no POC environment, I found my self-learning how to deploy things
What problems is the product solving and how is that benefiting you?
MDM Security
Recommendations to others considering the product:
more video tutorials for the new users
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