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JumpCloud

JumpCloud, Inc.

Reviews from AWS customer

4 AWS reviews
  • 5 star
    0
  • 4
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

3,762 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Diego S.

Great Tool

  • July 02, 2021
  • Review provided by G2

What do you like best about the product?
It is so helpful to enable the features we want to use and only pay for that.
What do you dislike about the product?
The downside is we have to contact the JumpCloud service to enable or disable this features.
What problems is the product solving and how is that benefiting you?
We can handle or computers in our company and have an auditory of what is happening.


    Information Technology and Services

A comprehensive solution for IdP and MDM

  • July 01, 2021
  • Review provided by G2

What do you like best about the product?
The admin dashboard is very well laid out, and the documentation comprehensive (with the occasional errors or ommissions that I've had to decode). Most importantly, the user experience has been fairly hassle-free, if not entirely seamless.
What do you dislike about the product?
I wish support were more quickly reachable. The errors on the kb pages have slowed me down a bit. I could also ask for more comprehensive and automatic reporting and monitoring.
What problems is the product solving and how is that benefiting you?
Centralized user management and enforced security policies across all of our apps is an unbeatable, cost-saving, headache-curing beautiful thing, and JumpCloud has helped me accomplish that pretty easily.


    Computer & Network Security

Very useful Cloud AD tool

  • May 06, 2021
  • Review provided by G2

What do you like best about the product?
I like the simplicity I have found to set my JumpCloud AD.
What do you dislike about the product?
So far, I have not found something that dislikes me.
What problems is the product solving and how is that benefiting you?
I have used JumpCloud mainly for testing purposes to set the AD integration to Zscaler through Okta; I found it quite simple to configure.


    Caleb S.

Welcome to the future

  • May 05, 2021
  • Review provided by G2

What do you like best about the product?
It is nice to have an AD solution without the overhead and cost of an actual AD server/service from Microsoft. The web interface is super intuitive, and making changes is super simple. It is also great that JumpCloud is constantly adding new features and functionality to its product.
What do you dislike about the product?
There are more features than I need, so it would be nice to pay less for less functionality.
What problems is the product solving and how is that benefiting you?
With JumpCloud we can manage all our workstations from one pain of glass without the overhead of an onsite server. Before we implemented JumpCloud our IT team had to interact with each workstation individually. Now we can push changes to a group or all workstations at the same time.


    Fernando F.

Excellent solution for SMBs

  • May 01, 2021
  • Review provided by G2

What do you like best about the product?
- Active development: Jumpcloud is continuously rolling out several new useful features.
- Easy to use: The admin interface is very user-friendly, and even non-technical admins can navigate and use it easily.
- Scalable Pricing: The ability to select and pay only for the features you need is excellent.
- Free use Tier : They offer 10 free users, which is great to introduce the solution in your company without commitment, and roll out the solution completely after testing it.
What do you dislike about the product?
- MDM functionality is still lacking, but development is happening at a fast pace and they should catch up to competition very soon.
What problems is the product solving and how is that benefiting you?
Being able to use centralized identity management for all devices, apps, and company resources from a single solution makes life a whole lot easier, especially if there is no dedicated IT staff in the company.
Recommendations to others considering the product:
This solution is quickly becoming a must in the remote-first world, start using


    Yussahtcl n.

MyVCloud

  • May 01, 2021
  • Review provided by G2

What do you like best about the product?
Im working with data and its suite me tq
What do you dislike about the product?
Need to colaborate with others for more easyer and frenly
What problems is the product solving and how is that benefiting you?
My work and all the staff can work more efficiently on any condition
Recommendations to others considering the product:
This is the solution for our wolrd today


    Paul P.

Great solution for organizations getting into the cloud!

  • April 29, 2021
  • Review provided by G2

What do you like best about the product?
It's a short learning curve to managing a mixed desktop environment and users.
What do you dislike about the product?
I have nothing notable to mention. I was managing my environment in minutes.
What problems is the product solving and how is that benefiting you?
There was out of support on-premise hardware and software, and this solution saved a lot of capital costs.


    Paul C.

JumpCloud for device control across Windows & Macs

  • April 29, 2021
  • Review provided by G2

What do you like best about the product?
The UI is very simple to use and intuitive. I was able to get up and running with my first device managed by JumpCloud with automatic account provisioning between Google Workspace and JmpCloud in a bout 5 mins. After trialing several producs this was one of the very few that offered decent device control across Windows and Macs.
What do you dislike about the product?
Generally the online documentation is great, but I would like to see some warning's on the UI when JumpCloud is about to make some kind of destructive change. I thought it had deleted an account and all the data from a laptop when I unlinked a user, only to find it had hidden it.
What problems is the product solving and how is that benefiting you?
My first priority to is prevent data loss through the laptop endpoints. We have a mixture of Macs and Windows machines so it is important the product offers the same features/capabilities for both these Operating Systems
Recommendations to others considering the product:
JumpCloud make it very easy to manage security on endpoints, this is very important for small businesses.


    Education Management

it was great experience hope users will find it easily

  • April 28, 2021
  • Review provided by G2

What do you like best about the product?
it was a nice and helpful session, and i am looking for future webinars
What do you dislike about the product?
hope i wish i could have faced any session, but it was nice one
What problems is the product solving and how is that benefiting you?
Not yet used jumpcloud hope will use it in coming days


    Jason V.

Great product for the work from anywhere world we live in

  • April 28, 2021
  • Review provided by G2

What do you like best about the product?
We love having the cloud-based directory and device management - no longer having the need to VPN to the office to sync up. Also, we are able to enforce policies via the cloud such as user lockout policies.
What do you dislike about the product?
The only struggle we had was using the profile migration tool. This was more than likely a user error, as it was the first and only time we tried it.
What problems is the product solving and how is that benefiting you?
We have people working all over the place - home, client offices, our office, etc. Having to worry about connecting to VPN in order to sync passwords, policies, etc was a pain. JumpCloud solved that and then some - adding additional security features on top of AD.