JumpCloud
JumpCloud, Inc.External reviews
3,762 reviews
from
and
External reviews are not included in the AWS star rating for the product.
continuously improving
What do you like best about the product?
Integrates with our tools and allows us to enforce security requirements with little extra setup.
What do you dislike about the product?
I would love to be able to automate the enforcement of SSH key rotation after a set period.
What problems is the product solving and how is that benefiting you?
ssh key management in AWS EC2 instances and MDM for apple and windows laptops
Great New IAM Platform with a Great Team
What do you like best about the product?
-My number one like with JumpCloud is their product support team. Our feedback with them has resulted in direct product and feature releases.
-Product Support with JumpCloud has been solid with excellent response times and times to resolution as well.
-New SCIM custom connector is very cool!
-Product Support with JumpCloud has been solid with excellent response times and times to resolution as well.
-New SCIM custom connector is very cool!
What do you dislike about the product?
-Lack of mainstream SSO support. There is a large number of applications that do not have Native SSO support with JumpCloud, but this is likely due to JumpCloud being relatively new.
-We have run into quite a few issues with canned SSO connectors with JumpCloud where they are not updated or missing documentation.
-No Native ADP integration
-We have run into quite a few issues with canned SSO connectors with JumpCloud where they are not updated or missing documentation.
-No Native ADP integration
What problems is the product solving and how is that benefiting you?
-Domainless IAM
-Remote PowerShell / Bash Scripting
-Directory Insights is very useful for tracking down user actions and issues in out environment
-RADIUS SD-WAN Authentication makes VPN Access to Corp-net very easy and tied to IAM Account
-Remote PowerShell / Bash Scripting
-Directory Insights is very useful for tracking down user actions and issues in out environment
-RADIUS SD-WAN Authentication makes VPN Access to Corp-net very easy and tied to IAM Account
Great for managing users and computers
What do you like best about the product?
The way you can add users and devices and map them to policies or groups for apps.
What do you dislike about the product?
The UX some time is not intuitive for finding some features.
What problems is the product solving and how is that benefiting you?
Bow we are able to admin our users and devices easily. Also the apps associated to them.
Senior QA engineer
What do you like best about the product?
It's in the cloud, and we don't need to worry about the power outage; we don't need to worry about the server crash, and it's support lots of API.
What do you dislike about the product?
The cost, when we have more users, the cost would be more.
What problems is the product solving and how is that benefiting you?
Cental online active directory.
Recommendations to others considering the product:
Cental online active directory which has everything you need and it has lots of API.
Very well made IdP that listens to customers
What do you like best about the product?
A customer-centric approach, where feature suggestions end up being actual features in a matter of weeks. Ease of use of the platform, simplicity, and transparent pricing options. Excellent audit logs and easy MDM installation on Apple devices, including local account takeover.
What do you dislike about the product?
Not all SSO integrations have documentation which might make the implementation harder. Hardware key authentication is only available to administrators. Administrator and user portals are separated, which is sometimes a little tedious when testing new integrations as it requires a log-out and a log-in. MDM doesn't yet support Android.
What problems is the product solving and how is that benefiting you?
By centralizing access management across multiple regions and offices into one platform and utilizing deep integrations and automation with our HR system, we were able to eliminate human error and mitigate risks associated with unauthorized access to systems.
Recommendations to others considering the product:
Utilize as many integrations and automation options as possible - especially within Directories and HR systems - to ensure automatic and straightforward access management and user provisioning.
Great solution, especially for a remote workforce
What do you like best about the product?
I love the ability to run scripts on remote devices. The advent of covid brought the challenge or remote device management to the forefront. Fortunately, jumpcloud was able to meet and make work a who lot easier. Another thing to appreciate is the support. The time to respond is amazing and the quality of support we recieve especially with the customer support manager is awesome. Also, they are open to new feature suggestions to include on their roadmap
What do you dislike about the product?
Unlike the traditional active directory tools, the integration with 3rd party solutions is still limited, but I believe this will improve over time
What problems is the product solving and how is that benefiting you?
remote configuration, deployment of software, access monitoring
Recommendations to others considering the product:
Just have a session to discuss what Jumpcloud can do for you. They are very transparent and will not withhold any information from you.
Great for my small business
What do you like best about the product?
It's easy to use, I have a small business with 7 people so managing a domain controller is a bit overkill and clunky. I'm using the free tier and it works great for managing users and machines, especially as we transitioned to remote.
What do you dislike about the product?
Not much to dislike here, I still haven't taken advantage of everything though
What problems is the product solving and how is that benefiting you?
Remote workers, managing assets, radius authentication
Jumpcloud, great product but not yet "complete"
What do you like best about the product?
Jumpcloud is easy to setup. The plans are easy to understand. The tool itself works fairly smoothly.
What do you dislike about the product?
It does not support phones management yet. Also, for things like remote support, you still need to get other point solutions. Its not yet a one stop shop which I hope we will get there! It also took an inordinate amount of time to get it working for Linux.
What problems is the product solving and how is that benefiting you?
Allows to match user to device, and to have a single point of account administration. Some of the features we haven't been able to leverage yet, and for some features, we needed to use other point solutions.
Recommendations to others considering the product:
Look at all the things you need done - you may need other solutions to get the full benefit of using JumpCloud.
JumpCloud is an intuitive tool and I recommend using it for your organization.
What do you like best about the product?
The "command" feature. Which gives me the ability to send PS scripts for installation, etc.
What do you dislike about the product?
I think that they should have more flexibility with the registry management UX. It's OK but inconvenient.
What problems is the product solving and how is that benefiting you?
Installations, Chocolatey packages management, Policies management, SSH key management, and more.
Great product that needs to be perfected.
What do you like best about the product?
the easy intuitive consol and the great support
What do you dislike about the product?
limited when it comes to macOS and software deployment
What problems is the product solving and how is that benefiting you?
Centralized control over all company's devices. It made my job easy and fast.
showing 1,411 - 1,420