JumpCloud
JumpCloud, Inc.External reviews
3,762 reviews
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Great Integration for Small Businesses
What do you like best about the product?
Allows for different clouds authentication to be integrated into a single portal/platform.
What do you dislike about the product?
Reporting from devices should be more streamlined and integrated into a Central LMS and follow the industry best practices of storing that information.
What problems is the product solving and how is that benefiting you?
The benefits have been increased by reducing the time and cost of having to key into different systems the same information.
Overall product functions as expected.
What do you like best about the product?
Once everything was setup using the interface was straight forwards
What do you dislike about the product?
Not fully functional with Apple products, I haven't looked to see if that has changed as I haven't had a need to add any iOS devices in the last while.
What problems is the product solving and how is that benefiting you?
Jump cloud has allowed me to securely wipe devices that have been misplaced as well as locate them if they have been stolen
Amazing UI. Makes Identity management easy. I don't miss Active Directory at all.
What do you like best about the product?
The simplicity of JumpCloud. I can manage my users with ease. This allows me to focus on more thought-intensive engineering tasks. Better than Active Directory and way cheaper than Okta. Love it!
What do you dislike about the product?
2021 was a tough year for outages. I understand because your product is so great that your customer base expanded like crazy. There were definitely some growing pains, but, 2022 has been great.
What problems is the product solving and how is that benefiting you?
Authentication! JumpClouds built-in SSO apps is a huge time saver. It helps me sleep at night from a security perspective that my applications are behind SSO.I also get to sleep because they're so easy to set-up - I don't have to work late in the day.
Recommendations to others considering the product:
A cheaper, easier version of Okta. Everything is amazing as advertised. Except for SCIM provisioning, a bit bare bones there.
Simple to use even for beginners
What do you like best about the product?
JumpCloud makes it dead easy to manage OSX devices even for a small startup without a dedicated IT department.
What do you dislike about the product?
Honestly, so far there isn't anything that I dislike. Any limitations that I've found so far are probably more related to constraints of the OSX ecosystem rather than any downside related to JumpCloud itself.
What problems is the product solving and how is that benefiting you?
We are simply managing our OSX devices so that we can unlock and reset devices (e.g. Macbooks) as needed. We haven't tried other solutions, but this seems to be one of the easiest and most reliable, while also providing a wealth of more advanced capabilities if we need to use those.
5*
What do you like best about the product?
I like the easy to use portal with a central view of my company end users
What do you dislike about the product?
There's not much I dislike , if anything some things just require learning and reading
What problems is the product solving and how is that benefiting you?
Managing employee logins, password set ups and asset tracking
Mobile device management
Mobile device management
Good Service - Great Pricing for startups
What do you like best about the product?
Jumpcloud helps me keep control of my remote employees and their machines without the need for a server. It makes password rests and provisioning a breeze. It integrates perfectly with Google Workspace.
What do you dislike about the product?
I got locked out of a machine while trying to get it connected and had to do a system restore. It was my fault, but I don't see any way I could have avoided it without learning from my mistake.
What problems is the product solving and how is that benefiting you?
JumpCloud helps me maintain control of the devices that I assign to my remote employees. It also gives me a central location for managing devices and that is already saving time.
User Friendly UI
What do you like best about the product?
Jumpcloud has an excellent user-friendly UI.
It has Single Sign ON integration with applications having SAML 2.0 features.
Conditional policies can be executed for different logic as required for our requirements.
It has Single Sign ON integration with applications having SAML 2.0 features.
Conditional policies can be executed for different logic as required for our requirements.
What do you dislike about the product?
There is no backup option available.
Need to operate with alert as an administrator as backup is not available.
Most other tools like Virtual desktop interface, IDAM find it challenging to integrate with jump cloud
Need to operate with alert as an administrator as backup is not available.
Most other tools like Virtual desktop interface, IDAM find it challenging to integrate with jump cloud
What problems is the product solving and how is that benefiting you?
Sync with g-suite and jump cloud for directory service.
Using for password access of system
What do you like best about the product?
We are using Jumpcloud at ProvarTesting for system access and password management of the system. It stores our passwords on clouds and if we change it will update it on the cloud.
What do you dislike about the product?
If the system is not connected with the network then it will not reflect changes on the system. So users can log in to the system using old passwords.
What problems is the product solving and how is that benefiting you?
Using it at Provar for Single sign-on, cloud directory services, and identity and access management. Jumpcloud provides us with password management features and access related information.
Great all around product.
What do you like best about the product?
I like the aspect of an IDP and MDM in a single platform, this system was very easy to get started with out of the box.
What do you dislike about the product?
There are some detailed configuration challenges, some around some custom SAML configs, but fr the most part its self explanatory.
What problems is the product solving and how is that benefiting you?
Directory as a service, and auto enrollment of VPP (Apple), many aspects are working to
New user, enjoying it so far
What do you like best about the product?
The interface is much easier to navigate than I expected
What do you dislike about the product?
Nothing yet but it is early doors, time shall tell on this
What problems is the product solving and how is that benefiting you?
Directory services and integrations with other software we use as well as MDM
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