JumpCloud
JumpCloud, Inc.External reviews
3,762 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Excellent customer service and overall a great tool for device security for our company
What do you like best about the product?
We love that it is so easy to deactivate a user and shut down access to their device when they leave the company.
What do you dislike about the product?
How long it takes to get a new user up and running
What problems is the product solving and how is that benefiting you?
We are solving our device security issues by having JumpCloud installed on each device. It really is pretty simple to use once you get started.
Jumpcloud Review
What do you like best about the product?
We primarily use Jumpcloud as a cloud LDAP and it works seamlessly integrating with Okta and Gsuite.
What do you dislike about the product?
This may be our issue but we've found using Jumpcloud with Jamf has caused some secure token troubles.
What problems is the product solving and how is that benefiting you?
We're using Jumpcloud as a cloud LDAP solution, to sync passwords between core services, and to manage access of servers and laptops.
Very positive with great support
What do you like best about the product?
An ever expanding suite of features, multiplatform support and great customer service
What do you dislike about the product?
Lack of linux specific features and the some of the UI needs tweaking
What problems is the product solving and how is that benefiting you?
So many, onbaoring users, access managemt etc
I really like using JumpCloud.
What do you like best about the product?
The GUI is very easy to use and fairly intuitive. The macOS agent seems to be robust and performant.
What do you dislike about the product?
Sometimes the console lags and you have to reload in order to manage resources properly. macOS application maintenance is also a weak point.
What problems is the product solving and how is that benefiting you?
We are managing our fleet of macOS devices as well as a user directory and SSO for our various vendor applications.
Recommendations to others considering the product:
JumpCloud is great but it still has some rough edges. If you have a team that can help with onboarding (writing scripts, configuring SSO, etc.) then JC is great. If you are looking for a click-and-done solution you might do better looking elsewhere.
Support and product is brilliant
What do you like best about the product?
the ease of installation of the solution
What do you dislike about the product?
It did not work with internal radius and meraki
What problems is the product solving and how is that benefiting you?
I wanted to use an internal Meraki and Radius server it didnt work
JumpCloud checked all the boxes for us!
What do you like best about the product?
CloudDirectory, MFA, Single Sign-On, Windows Device Management, Radius. As a majority macOS shop, we were able to check all of these off our list with JumpCloud at a fraction of the cost.
What do you dislike about the product?
JumpCloud has been great so far, I don't have anything to say here.
What problems is the product solving and how is that benefiting you?
Cloud Directory, MFA, Single Sign-On, Windows Device Management, and RADIUS.
Everything worked without any issues.
What do you like best about the product?
User account management was great compared to other account management services.
What do you dislike about the product?
Lack of some reporting features at the time of Jumpcloud use.
What problems is the product solving and how is that benefiting you?
Computer management and user account management on MAC without any issues.
Recommendations to others considering the product:
It's great if you are new to using MDM.
Great way to manage devices with a straight forward set up!
What do you like best about the product?
I love the ability to make someone a Sudo admin! It's super convenient when you need to help someone make changes on the fly, and easy to remove as soon as they're done.
What do you dislike about the product?
It sometimes feels too easy to completely lock someone out of their device. This may have to do with the complexity of our setup, but it feels like it was definitely a risk for us.
What problems is the product solving and how is that benefiting you?
Jumpcloud solves several problems, but we started by using it to help us establish a Mobile Device Management program. We'll be looking to enable Multi-Factor Authentication and Single Sign-On next, as well as using it to establish an Identity and Access Managment program!
Good for security
What do you like best about the product?
Allows us to offboard many accounts with a single action
What do you dislike about the product?
Some third party dev tools can't use it, frustrating some developers
What problems is the product solving and how is that benefiting you?
Centralized authentication
It was nice experience to use Jump cloud
What do you like best about the product?
Integration and user-friendly configuration.
What do you dislike about the product?
Would like to check AD sync. option so we can managed from one place.
What problems is the product solving and how is that benefiting you?
It's so easy to get updated configurastion for agents.
showing 1,331 - 1,340