JumpCloud
JumpCloud, Inc.External reviews
3,762 reviews
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Jumpcloud makes deploying and managing a mixed-technology environment
What do you like best about the product?
Simple user management and onboarding of new employees and equipment. Direct integration with GSuite. Apple and Windows MDM.
What do you dislike about the product?
Price increases as new features are released, but to be honest, that is also expected.
What problems is the product solving and how is that benefiting you?
User and equipment (Mac, Windows, Linux) onboarding and management. The process went from days to hours.
Jumpcloud seamless solution for a great user experience
What do you like best about the product?
The SSO implementations were the shining star of our implementations, the documentation provided as well as the JumpCloud community presence made this process smooth.
What do you dislike about the product?
Nothing about the product was a hinder, however, due to our current implementation of Jamf, there was a lot of overlap within the MDM space. Finding documentation and tutorials on this subject was a bit lacking at the time.
What problems is the product solving and how is that benefiting you?
We needed our users to be behind MFA for all access within the company, JumpCloud made this easy with SSO integrations as well as MFA requirements and implementations.
Extreme Easy Product to Use and Set up
What do you like best about the product?
How easy it is to set up jump cloud for new user's and computers. Their support team is also amazing and any time I have ever run into any problems they have helped me resolve them quickly and easily.
What do you dislike about the product?
The only thing I do not like it occasionally we have computers that end up not connecting to jump cloud after a long period of time of not being used. We were able to get it resolved however by reinstalling the agent
What problems is the product solving and how is that benefiting you?
We are solving the problem of managing our different users and devices by using jump cloud to keep all of the information in an easy to use product. We have found it is easy to scale up with jump cloud with a fast growing company
Deployment so fast it will make you jump
What do you like best about the product?
Simple set up and a free trial for up to ten devices. Support that doesn't try to up sell was a breath of fresh air when it came to scoping out my next mdm solution.
What do you dislike about the product?
Wish I had more control over over some of the devices. Specifically iPad OS and iOS.i know they said it's coming but I needed iOS mdm yesterday. Had great for osx but wasn't there for the other two
What problems is the product solving and how is that benefiting you?
I have a extremely rare use case and they worked with me to get it solved. Great experience working with their team. Had a small team that needed mdm and jump cloud made it happen in a flash
Recommendations to others considering the product:
It's great even for small team's
Solid all round MDM and SSO
What do you like best about the product?
Handles Apple, Microsoft and Linux OS devices as well as mobile. Apple's DEP integration for newer devices makes life easy and the comprehensive interrogation of device software and browser extensions is very helpful for diagnosing user issues and generating software registers.
What do you dislike about the product?
Some of the features feel a little alpha from time to time and the reporting could be more fleshed out. The initial setup was a learning curve and the documentation could be a little better in places.
What problems is the product solving and how is that benefiting you?
Visibility of all the software on the devices, Setup of new Mac devices is easy (most of our fleet), getting coverage of patch levels for all software and being able to proactively look at and manage the fleet of all devices.
Was looking for an online AD, found a great one.
What do you like best about the product?
Best part is that I dont need any infrastructure to setup an AD for my environment, second its all online and always available.
This is a great idea. I have been looking for an online AD for my use as I have a very small setup. This just came in at the right time. Appreciate all the efforts put under the hood. Will highly recommend small/midsize companies to 'jump' on jumpcloud now.
This is a great idea. I have been looking for an online AD for my use as I have a very small setup. This just came in at the right time. Appreciate all the efforts put under the hood. Will highly recommend small/midsize companies to 'jump' on jumpcloud now.
What do you dislike about the product?
Actually, there is nothing to not like. Once you start using it you need some features which might not be available right now, but it can be made available as per my knowledge. I would say it have room for improvement but there is nothing on it right now which needs to go.
What problems is the product solving and how is that benefiting you?
Active directory for a small startup was the main goal. The ask was not to own any infrastructure due to budget constraints and because of the small team size we were able to get on without paying anything (10 free user/system licenses with the account) but once we start growing we will use this for sure.
Jumpcloud works great
What do you like best about the product?
The ease of use when sorting through different devices
What do you dislike about the product?
Logging in could be a little bit smoother.
What problems is the product solving and how is that benefiting you?
Using it to keep track of company computers and technology
Recommendations to others considering the product:
If you need to remote manage devices this works perfectly
Best Management Access Tool
What do you like best about the product?
JumpCloud provides an overall unified solution that allows us to consolidate user management needs using only one login.
What do you dislike about the product?
Usually, prefer non-cloud base user management tools
What problems is the product solving and how is that benefiting you?
I really like being able to use one login to manage JumpCloud to consolidate user management.
Recommendations to others considering the product:
For us and our administrators, JumpCloud has provided a centralized and uniform account management system that helps us to keep all user accounts and access managed from a single system.
Very USER FRIENDLY
What do you like best about the product?
I like very much the idea, the concept the tools and the technical support if you pay for it.
What do you dislike about the product?
Sometimes is very slow if you open a ticket. but if you reach live support is very fast
What problems is the product solving and how is that benefiting you?
Handle all my assets in one platform even diferent OS: Windows, Mac OS, Linux.
Recommendations to others considering the product:
take your time reading manuales and Forun is very handy.
Almost as good as the real thing
What do you like best about the product?
+Ease of User Onboarding
+MFA and SSO Capabilities
+Ease of adding third-party applications
+Ease of user management
+Device policies
+MFA and SSO Capabilities
+Ease of adding third-party applications
+Ease of user management
+Device policies
What do you dislike about the product?
-Sometimes limited UI
-Close to unacceptable amounts of down-time/system outages
-Close to unacceptable amounts of down-time/system outages
What problems is the product solving and how is that benefiting you?
We use JumpCloud to streamline the user management process, especially as a completely cloud-based company.
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