JumpCloud
JumpCloud, Inc.External reviews
3,764 reviews
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good MDM with patch management
What do you like best about the product?
Jumpcloud works well with both Windows & Mac. The client installation is straightforward & rarely requires any troubleshooting.
It collects basic information about devices. The search is fast even with a few hundred of devices.
New features are added regularly, I had some interaction with the Product team that implemented and adjusted new features based on my feedback.
The patching policy is working pretty well, on average, we have less than 5% of devices that require manual check/intervention
Policy enforcement works perfectly (we use it to restrict USB mass storage and enforce disk encryption)
It collects basic information about devices. The search is fast even with a few hundred of devices.
New features are added regularly, I had some interaction with the Product team that implemented and adjusted new features based on my feedback.
The patching policy is working pretty well, on average, we have less than 5% of devices that require manual check/intervention
Policy enforcement works perfectly (we use it to restrict USB mass storage and enforce disk encryption)
What do you dislike about the product?
The reporting is lacking, System Insight feels largely useless (and it stores only 90 days of logs). Supposedly you can use the API to collect more information (but should I really have to play with API to get logs...).
Pushing commands/script is usually working but "command results" are not great (doesn't always work properly)
Pushing commands/script is usually working but "command results" are not great (doesn't always work properly)
What problems is the product solving and how is that benefiting you?
we use Jumpcloud as an MDM, making sure we can remotely wipe/lock lost devices. And we manage user's password.
We leverage patch management on +450 devices
We leverage patch management on +450 devices
A great cloud directory
What do you like best about the product?
Auto redirection with a single sign-in option is a wonderful way to get access to all the softwares from only one log-in.
What do you dislike about the product?
1. Changes to the domain name are not possible.
2. Switch between user and administrator mode.
2. Switch between user and administrator mode.
What problems is the product solving and how is that benefiting you?
JumpCloud is utilised by everyone in the company. We needed a single sign-on solution that was both central and straightforward, with a good user experience and integration. After careful consideration, we chose JumpCloud above the other possibilities.
Recommendations to others considering the product:
Instead of having a separate user directory for each location, JumpCloud allows us to have a single user directory that spans all on-premise and hosted systems (local, one per AWS Region, GCP, etc). Trying to keep track of all the user directories and users' credentials was more work than it was worth. Within the JumpCloud interface, groups of users can easily be provided access to only the systems they need to perform their jobs. With the enforcement of password strength/renewal criteria, and multi-factor authentication (MFA) to the JumpCloud Portal to manage all of the users, JumpCloud also helps us satisfy PCI Level 1 requirements.
pretty nice if you dont have any local server to connect everyone to domain.
What do you like best about the product?
user contoller permissions are sync with googles users and easy to control
What do you dislike about the product?
there is not option to remote control , and there is no free CMD to agents.
What problems is the product solving and how is that benefiting you?
im know who exactly own the laptop and if it stolen or lost i can wipe is remotly .
Recommendations to others considering the product:
nope
Great project
What do you like best about the product?
The ease of use for managing users and syncing there data across multiple platforms
What do you dislike about the product?
The tool sometimes requires you to use incognito mode to stop the pages cookies and autofill JS from grabbing the wrong data when adminintrating some users
What problems is the product solving and how is that benefiting you?
From within the devops team we used it to help manage single sign on from all our cloud environments
Great Directory as a Service
What do you like best about the product?
It's the perfect substitution for on-premises AD for us. We use it as a single source of authority for PC/Mac logins, RADIUS for Wi-Fi, inventory etc.
What do you dislike about the product?
Billing is a bit hard to grasp, but once you get the hold of it it runs fluently.
What problems is the product solving and how is that benefiting you?
Moving authentication and authorization services to the cloud.
Jump cloud has all the platforms in one software like MAC , Windows , Linux to control the devices
What do you like best about the product?
The feature I find most appealing is its ability to unify various devices under a single software, making device management and control effortless and productive. Integrating Android devices would be an added benefit, making it more practical to manage devices across a single platform within an organization.
What do you dislike about the product?
Jump Cloud has few drawbacks, and one of them is the initial difficulty in setting up devices, especially when dealing with a large number of devices such as 5000. However, Jump Cloud does provide support to help overcome this challenge whenever needed.
What problems is the product solving and how is that benefiting you?
We efficiently and effectively manage our devices from the Jump Cloud. Now we can push apps, control our devices and manage inventory easily.
We can manage users from the active directory but right now we are more focused to manage apps and inventory.
We can manage users from the active directory but right now we are more focused to manage apps and inventory.
Solid cloud IDM with all requisite enterprise features
What do you like best about the product?
A feature rich platform that just works as plug-n-play mode
What do you dislike about the product?
AWS compatibility is cumbersome and third party patch management needs to be introduced.
What problems is the product solving and how is that benefiting you?
A cloud IDM that just works and performs modern device management with ease. A easy to use GUI console with plenty of help articles to suceed.
Recommendations to others considering the product:
Better compatibility with BYOD devices, Apple ID integration, Windows Hello for Business, etc.
I like the centralize directoryof my users in jumpcloud. Jumpcloud is providing great service
What do you like best about the product?
Directory as a service which provides me centralize directory for my users and my single sign on.
What do you dislike about the product?
Jumpcloud has nothing to dislike in the service providing
What problems is the product solving and how is that benefiting you?
Single sign on
Centralized directory
LDAP
Centralized directory
LDAP
Recommendations to others considering the product:
Yes u recommend to use the directory as a service with jumpcloud
Best cross platform directory services and easy to integrate
What do you like best about the product?
Clean UI, ease of use and always looking forward to new feature additions.
What do you dislike about the product?
Devices inactive for a long period reconnecting as a new duplicate instance losing all the bindings.
What problems is the product solving and how is that benefiting you?
Cross platform user and device management, software deployments and SSO
Very easy to integrate,and powerfull
What do you like best about the product?
its very easy to integrate with any application
What do you dislike about the product?
ldap Integration with google could be a very valuable integration which was missing when we tried
What problems is the product solving and how is that benefiting you?
With JC , we have removed AD dependencies and easily integrated all together
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