JumpCloud
JumpCloud, Inc.External reviews
3,764 reviews
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Excellent product!
What do you like best about the product?
I like that Jumpcloud is easy to work with. The channel team is flexible and easy to negotiate with. Our customers are asking for the technology, so we are selling it to them!
What do you dislike about the product?
Nothing really. Again, Patrick Wiley has been an outstanding representative of Jumpcloud. GuidePoint will likely continue to sell Jumpcloud to our customers because it's working very well.
What problems is the product solving and how is that benefiting you?
We have sold the JumpCloud Platform Plus Package & Patch Management to our customers, helping them to increase their performance and have less downtime due to cybersecurity issues.
MDM Solution for everyone
What do you like best about the product?
Was easy to install across the company. We used it on Mac, Windows, and Linux. For Mac we been able to do it using google business so was easy. With the rest was just a few clicks and we been able to check the progress in the dashboard.
What do you dislike about the product?
We had an issue with one of our devices, we are not sure what happened and we had to re-install windows. We contacted support, but we didn't wait for an answer due to the emergency.
What problems is the product solving and how is that benefiting you?
JumpCloud solved one of our security issues and was part of the SOC we worked on. Now we are able to keep control of all our devices, erase disks and activate remote encryption.
Jump cloud is the way to go.
What do you like best about the product?
Is easy to understand and use at the same time. From binding machines to implementing policy and generating reports just a few clicks away.
What do you dislike about the product?
Love it. nothing to dislike or maybe except that if i didn't bring my phone to work then I am pretty stuck.
What problems is the product solving and how is that benefiting you?
I am using it daily to bind machines. Is so much easier than joining a domain compared to last time.
Unified Management and Seamless Integration, But Pricey
What do you like best about the product?
I appreciate JumpCloud for its fantastic single pane of glass functionality, which allows me to manage multiple aspects of my IT infrastructure seamlessly. The platform's ability to integrate single sign-on for our applications and apply conditional access policies is incredibly useful and beneficial, providing a streamlined and secure working environment. Additionally, the flexibility JumpCloud offers by not locking into specific vendors is a major advantage. It works remarkably well across various platforms and devices, be it Mac, PC, iPhone, or Android. Managing everything centrally from the cloud, including device management, single sign-on, RADIUS for Wi-Fi login, and even LDAP for printers and scanning, is a significant benefit, especially with many remote workers. The transition and setup of JumpCloud were straightforward, which made it easy to integrate and move devices, even though it was somewhat time-consuming. JumpCloud effectively consolidated many fragmented systems into one cohesive and manageable platform.
What do you dislike about the product?
I find the user interface a bit laggy and slow, which can be frustrating at times. Although improvements are ongoing, it's still an area that could use enhancement. Another aspect that I would change is the pricing. The transparency of the pricing model is lacking, making it difficult to understand the cost breakdown, and it seems a bit expensive for the features offered.
What problems is the product solving and how is that benefiting you?
JumpCloud centralizes device management, resolves fragmented systems, enables remote access, and streamlines onboarding during acquisitions. It provides cloud management for remote workers, integrates various services, and synchronizes tools seamlessly across platforms.
JumpCloud ease of use is the best reason to recommend it to others.
What do you like best about the product?
Privacy and support team, ease of use. The customer can review their users with little technical knowledge. The infrastructure is easy to understand and has free trails and good pricing.
What do you dislike about the product?
Traffic problems and there's is no phone support. Problems when network changes. Upper tiered packages can be made less expensive. Nothing much to improve there.
What problems is the product solving and how is that benefiting you?
I am using it to easily manage my customers profile. It's features are helping me attract more customers. And I can surely see a increase in my production also.
Overall Good Experience
What do you like best about the product?
Managing Users and Devices are really good
What do you dislike about the product?
API was not much clear was confused on V1 and V2
What problems is the product solving and how is that benefiting you?
Managing devices and users,
Reviewing JumpCloud
What do you like best about the product?
I love the easy layout that lets me add and remove students for some of our work systems. I also love the easy way that the systems will update on their own and include students.
What do you dislike about the product?
I would say the only challenge I have is that sometimes adding a student to multiple machines can be hard if you're running more than 10. I feel that is one of the only challenges.
What problems is the product solving and how is that benefiting you?
I am currently working and using these systems to help manage education systems for students. Allowing them to get on a Mac, get into coding, while still being able to help them remotely.
Straight Forward and Easy to use MDM Solution
What do you like best about the product?
Jumpcloud MD is straight forward and easy to enrol cross-platform fleet of devices
What do you dislike about the product?
maybe some improvement on the Command Line options to have some more detailed result
What problems is the product solving and how is that benefiting you?
MDM, Patch Management, Password and account security and Software solution
wonderful experience so far
What do you like best about the product?
I liked user account management and Jumpcloud allows end customers to modify password themselves, and the ability to remove someones device access immediately. It has great features and OS support.
What do you dislike about the product?
There's nothing much to dislike as far as I used it but Multi-factor Authentication is limited it could get better. The installation part can get better, Less features in linux.
What problems is the product solving and how is that benefiting you?
User management
JumpCloud for SMB
What do you like best about the product?
Upsides: flexible user directory, device management for MacOS and Windows.
What do you dislike about the product?
Would like: Better response time from support & more device management for iOS and Android OS devices.
What problems is the product solving and how is that benefiting you?
Managing my users & devices & cloud directories.
Meeting UK goverment requirements for Cyber Essentials cybersecurity certification scheme:
- password enforcement
- user provisioning
- device management.
Meeting UK goverment requirements for Cyber Essentials cybersecurity certification scheme:
- password enforcement
- user provisioning
- device management.
Recommendations to others considering the product:
Great option to go serverless and avoid using Azure Active Domain, but include your MacOS devices, and seamlessly manage users and devices across both Windows and Mac OS.
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