JumpCloud
JumpCloud, Inc.External reviews
3,764 reviews
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JumpCloud is a great identity management tool that goes above and beyond for managing devices.
What do you like best about the product?
JumpCloud has a simple and clean user interface, but does not lack the functionality of a complicated platform. It is easy to navigate and a very powerful tool.
What do you dislike about the product?
I wish that the knowledge base was more easily accessible and updated more often. I realize this is no easy task since the knowledge base is already very useful and must be constantly attended too, but that is one small improvement.
What problems is the product solving and how is that benefiting you?
JumpCloud solves the problem of identity management (as well as password management) and can solve many problems with built-in commands/policies as well as options for custom commands/policies.
Easy install, relatively easy to admin if you are not an IT professional
What do you like best about the product?
the MDM abilities make things pretty simple to do remotely.
What do you dislike about the product?
Seems to be lacking in some of the reporting categories. Would be nice to see a report of uptime and downtime of users being logged into their systems.
What problems is the product solving and how is that benefiting you?
Mainly ensuring devices are accounted for and we can have some governance over how the devices are being used.
JumpCloud has made directory service authentication easy
What do you like best about the product?
The simple setup and ability to protect windows logins with MFA.
What do you dislike about the product?
I have have issues with setting up chocolatey to push software.
What problems is the product solving and how is that benefiting you?
Ability to control passwords for my VMs in my lab environment.
JumpCloud makes everything simple!
What do you like best about the product?
JumpCloud has made IT in our workplace so much easier, especially after we went virtual! I can check who's using which computer, push software to specific users, and change permissions all remotely. It's also convenient being able to log in to Windows, Google Workspace, and the WiFi all with the same password.
What do you dislike about the product?
Sometimes Google me to change my password, but it doesn't sync up with my JumpCloud profile. Also, I could not get the JC agent to successfully install on Kubuntu.
What problems is the product solving and how is that benefiting you?
Making IT management easier remotely
Directory services that provide a multitude of solutions
What do you like best about the product?
The jumpcloud agent deployment is seamless. You can take over any account out there and there is a ton of information available to assist you with provisioning.
What do you dislike about the product?
The learning curve, this is a new product that my team has never used, so the tooling is new. Its free education offered by jumpcloud which makes the burden less cumbersome.
What problems is the product solving and how is that benefiting you?
We wanted to steer clear of active directory and try another computer management system. Jumpcloud gave us the ability to control devices, set up groups for policy management, and gave us a better access management story.
Great Device Management
What do you like best about the product?
Works great on all of the platform: Linux, Windows and Mac!
Sync with SSO accounts works great
Sync with SSO accounts works great
What do you dislike about the product?
Some policies are not alerting as wanted (encryption on mac works great but without alert)
What problems is the product solving and how is that benefiting you?
Device management per user on all platforms.
Mostly security policies.
Mostly security policies.
Very user-friendly
What do you like best about the product?
The Main configuration panel I like it .
What do you dislike about the product?
The front-end looks oldest and in my opinion needs an upgrade.
What problems is the product solving and how is that benefiting you?
We use jumpcloud MDM to inventory all workstations.
Work made easy
What do you like best about the product?
How user friendly it is. I was able to fully understand it during the university courses
What do you dislike about the product?
Onboarding one by one and making sure people remember their login
What problems is the product solving and how is that benefiting you?
Being able to connect gmail with their account
Excellent product for managing devices!
What do you like best about the product?
The ease of use. It's very easy to learn and setup, I appreciate the diversity of the policies and the ability to use it with Windows/Mac and Mobile. Very good software.
What do you dislike about the product?
There really isn't much not to like. I would have liked some more customization of user signatures and the ability to push iOS updates through the software. Otherwise it's great.
What problems is the product solving and how is that benefiting you?
JumpCloud has allowed me, a lone I.T. guy to remotely control company laptops. As everyone works from home, it is incredibly useful. Prior I had no control over the local users.
Recommendations to others considering the product:
If you need an easy to use way to manage devices remotely, this is the software!
Glad i found this!
What do you like best about the product?
With Jumpcloud user management become easy and time saving for me. It's very easy to use and get started, I would like to appreciate team Jumpcloud for developing this.
What do you dislike about the product?
So far I had a very amazing experience with Jumpcloud but I think their single sign-on can get better and more smooth.
What problems is the product solving and how is that benefiting you?
user management, id risk management , single-sign on.
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