JumpCloud
JumpCloud, Inc.External reviews
3,764 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Really great tool for a small business to get a bunch of big business tools
What do you like best about the product?
JumpCloud helps our small business do a lot of things that I would need an IT team to do. It allows me to manage all of our Windows and Mac computers easily and efficiently. I love the fact that I can see the status of all of the computers on 1 screen.
What do you dislike about the product?
Some fairly common usecases are still manual to setup, I wish things like mapping drives, or setting up printers on common operating systems wouldn't require shell scripts.
What problems is the product solving and how is that benefiting you?
It solves the problem of managing multiple computers for remote users as well as making sure that the software is up to date. As a new business, we didn't have the budget to hire an IT person full time and JumpCloud has helped to make that possible.
I'm no IT genius...but JumpCloud makes me look like one!
What do you like best about the product?
Very easy to set up - and understand. I had it working within a few minutes of signing up.
What do you dislike about the product?
Not much - really does everything I need - and probably more.
What problems is the product solving and how is that benefiting you?
An easier way for connecting my remote partners and teams.
Easy to set up and use cloud AD solution
What do you like best about the product?
As an SSO beginner, it was extremely intuitive for setting up a test environment to see whether or not the product was worth deploying companywide. I thought the pricing was fair and the out of the box integrations covered almost everything we needed. It synced immediately to our already established Azure AD environment and from there it was off to the races. Even though we ultimately did not end deploying it, the experience was worthwhile. If the accounting department didn't get in the way, we would probably be using jumpcloud right now.
What do you dislike about the product?
The only dislike from the higherups was the cost for our small-medium size company. The benefits (to them) did not outweigh the costs so we, unfortunately, had to pass on using it. At this point, we are firmly established with an alternate solution but in the short time I did get to test out jumpcloud it was great to use. Maybe scaling up the amount of free users to 20 would be helpful but as is I also think is fair. Not too many negative things to say in the short time I was testing.
What problems is the product solving and how is that benefiting you?
The large benefit for me was the SSO integration that was much easier to set up than using Azures built in SSO solution. As mentioned before, if it were up to me this is the solution we would have gone with.
Awesome Tool That Not Many Know About
What do you like best about the product?
The patch management feature is super helpful
What do you dislike about the product?
It's a little confusing to get used to and their support emails you a hundred times to try and help, but doesn't follow through when you accept
What problems is the product solving and how is that benefiting you?
Patch Management for our devices
WI Jumpcloud Rollout
What do you like best about the product?
App works great, the roll out was smooth, having a bonus device tracking solution is great too
What do you dislike about the product?
App can be finnicky and version issues can result in headaches and users getting locked out
What problems is the product solving and how is that benefiting you?
It is great for managing our users passwords, syncing to all devices, and for forcing password changes and enabling MFA on our VPN
Easy to get going. Easy to setup rules and install the endpoint agent s/w
What do you like best about the product?
Simple, but feature-rich.
Works very well for home use with free account.
Works very well for home use with free account.
What do you dislike about the product?
The screen navigation while setting up endpoint rules may be a bit too complicated to navigate.
What problems is the product solving and how is that benefiting you?
Endpoint security and management
An Excellent option for IdP and SSO!
What do you like best about the product?
I love using jumpcloud because of how easy it is to use as an admin! I also love how the platform supports both windows and Mac computers! Because jumpcloud uses SAML 2.0, we can integrate nearly all of our saas platforms using SSO!
What do you dislike about the product?
One of the challenges we have experienced with Jumpcloud is we often have issues with MFA. Our users are using Jumpcloud Protect and the push notifications are sometimes delayed or don't comw through at all.
What problems is the product solving and how is that benefiting you?
We use several saas platforms and being able to integrate sso into most of those really provides a nice experience for our end users! They are able to access all of their apps from one portal!
JumpCloud
What do you like best about the product?
JumpCloud is excellent when it comes to managing user credentials (IAM). JC is also good in directory integrations LDAP, Google workspace, and O365.
What do you dislike about the product?
Though JumpCloud MDM is good I believe the is still a lot of work to be done. For example, making it easier to host and deploy custom applications.
What problems is the product solving and how is that benefiting you?
It has helped us streamline our Onboarding and Offboarding process and it provides easy SSO integration.
Great solution that has a lot to offer
What do you like best about the product?
The ability to manage all types of devices. Most ADs don't work well or play nice with Apple, but JumpCloud does
What do you dislike about the product?
The downside is the solution is growing and adding lots of functionality so it's hard to keep up with the new offerings and changes.
What problems is the product solving and how is that benefiting you?
Solving our ability to create proper profiles across our tech stack and manage all of our software solutions in one place with SAML integrations.
JC review
What do you like best about the product?
The Jumpcloud GUI is easy to use and understand.
What do you dislike about the product?
The support can take little long to solve issues
What problems is the product solving and how is that benefiting you?
Lock down laptops
showing 1,211 - 1,220