JumpCloud
JumpCloud, Inc.External reviews
3,764 reviews
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One stop IT security solution
What do you like best about the product?
It helps us secure our IT assets as well as SSO and policy management
What do you dislike about the product?
UI layout is not very user-friendly. There are many items and sometimes information may get missed out.
What problems is the product solving and how is that benefiting you?
JumpCloud is solving for IT security, user management and SSO across multiple products. We also add exiting LDAP.
Futuristic Directory with Good Security Features
What do you like best about the product?
USP would be -
1. Single platform or solution to manage multiple operating systems like MacOS, Windows, Linux.
2. Cloud LDAP, SSO, and Device management are awesome.
3. Offered as a SAAS solution which helps organizations to reduce a lot of pain.
1. Single platform or solution to manage multiple operating systems like MacOS, Windows, Linux.
2. Cloud LDAP, SSO, and Device management are awesome.
3. Offered as a SAAS solution which helps organizations to reduce a lot of pain.
What do you dislike about the product?
I would not say dislike, better to comment as not mature features.
1. ZTA and MDM is not mature enough.
2. For 1st-time password generated by admin users, that password should be forced to change before login by the end users.
3. Support is not very mature.
4. Patch management is not mature.
5. No Open API to integrate with HRMS systems.
1. ZTA and MDM is not mature enough.
2. For 1st-time password generated by admin users, that password should be forced to change before login by the end users.
3. Support is not very mature.
4. Patch management is not mature.
5. No Open API to integrate with HRMS systems.
What problems is the product solving and how is that benefiting you?
Helped us to manage multiple os in a single solution, IAM
i had a good experience with jumpcloud and have a couple of fitchers request you should add
What do you like best about the product?
The device management control and the binding to users also with the group policy management
What do you dislike about the product?
You need to add more fitchers to the system such ass bitlocker for other drives and more options to the user portal sso
What problems is the product solving and how is that benefiting you?
Right now jumpcloud is solving my device and users binding issues and the ability to lunch updates and other policies that i need for all users
Such a nice platform ! always improving
What do you like best about the product?
The jump cloud platform is a great and convenient way to manage your organisation's users and device. It's easy to use and explore and have some great usable videos instructions that helps a great dill. Will recommend to my friends in the IT field :)
What do you dislike about the product?
sometimes the sync times might take a little while, wich is ok, but if there was a way to be on track with how long it takes it will be awesome ! overall it is great!
What problems is the product solving and how is that benefiting you?
It really helps with managing a company that uses both windows devices and also macbook devices while giving you many options and also great if you wanna app your security levels .
Very good SSO solution for managing AWS access
What do you like best about the product?
Simple interface, MFA, good admin interface
What do you dislike about the product?
Nothing much right now - all good - Nothing wrong with the product
What problems is the product solving and how is that benefiting you?
Managing users and roles accessing AWS accounts
great for security and very easy log in to everything
What do you like best about the product?
great for security and very easy log in to everything.
it is easy, really goo function with the phone on tap log in and I feel like everything is safe and secure
it is easy, really goo function with the phone on tap log in and I feel like everything is safe and secure
What do you dislike about the product?
I dont really dislike too much about JumpCloud it really is a good product and makes secure log ins very easy and good. maybe add a free plan for private people and not just companies.
What problems is the product solving and how is that benefiting you?
It is very difficult to remember all the log in info for all of the online services and this gives you one place to manage all. the online portal is super usefel and easy.
it's good for work from anywhere infrastructure
What do you like best about the product?
I liked this product because I don't need to maintain an AD Server locally.
What do you dislike about the product?
the audit reports are very less, they should come up more .
What problems is the product solving and how is that benefiting you?
we have control over remote devices.
Good Users and App management with easy GUI
What do you like best about the product?
Good interface, easy intgration with 3rd parties and directories
What do you dislike about the product?
Installation on MACOS can be sometimes not fluent
What problems is the product solving and how is that benefiting you?
The integration between onprem directories , cloud directories and cloud apps , especially when ending user event happens - the closing on other systems is easy
It is a powerful all-in-one tool.
What do you like best about the product?
We like the SCIM and Apple Zero touch deployment feature which could decrease our burden in managing device and user access.
What do you dislike about the product?
Firstly there is no way for Windows to have Zero-touch deployment for the MDM without Azure AD, while we are implementing JumpCloud at the very first because we don't want to have Azure AD.
Secondly, there is an issue when typically forget their password and stuck on the login page (where it does not have internet). This becomes a problem as we need to help users remotely by login into another account and making JumpCloud synchronize.
Lastly, during the offboarding, sometimes we need to delete a user account and their files, but JumpCloud currently only allows us to do suspension (disabling account). Thus, we still need to manually delete that resignee account from the computer.
Secondly, there is an issue when typically forget their password and stuck on the login page (where it does not have internet). This becomes a problem as we need to help users remotely by login into another account and making JumpCloud synchronize.
Lastly, during the offboarding, sometimes we need to delete a user account and their files, but JumpCloud currently only allows us to do suspension (disabling account). Thus, we still need to manually delete that resignee account from the computer.
What problems is the product solving and how is that benefiting you?
The need of configuring our laptops manually, the burden of setting up user accounts across different platforms manually and it helps us to onboard the laptop for new hires quickly.
Easy to understand and setup
What do you like best about the product?
So recently I need to setup a sso for a project and i learned about keycloak and then jumpcloud. Jump cloud was so easy to use that i didn't even had to read the docs or watch any videos.
What do you dislike about the product?
For what my usecase was i didn't face much problems. But one downside of jumpcloud is that it doesn't have as much features as okta.
What problems is the product solving and how is that benefiting you?
We are building a b2b application so it is helping us integrate with all the business that are already using jumpcloud and so we don't need to store the passwords and any other authentication details of users.
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