JumpCloud
JumpCloud, Inc.External reviews
3,769 reviews
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Unified experience
What do you like best about the product?
i did way too helpful the connections that JumCloud already has. It makes too easy tu just connect and get to business.
What do you dislike about the product?
It is a little bit confusing the first time since the UI assumes you have a certain level of knowledge
What problems is the product solving and how is that benefiting you?
Thanks to Jumpcloud we're able to intercomunicare our different directories to harmonize them
Jumpcloud is Domain Less Solution and it's great for Centralization Login
What do you like best about the product?
Login Process, Policies and binding Machine with JC
What do you dislike about the product?
User Listing and bind the user on every machine if the user login at anywhere
What problems is the product solving and how is that benefiting you?
Before that we don't have centralized login Authentication solution but after jumpCloud we are able to get that
Great alternative to Active Directory
What do you like best about the product?
The security of the platform is incredible. It is also much easier to work with than other products in this field.
The support team is always on point.
The support team is always on point.
What do you dislike about the product?
Some of the billing could be easier to understand an plan for.
What problems is the product solving and how is that benefiting you?
Jumpcloud helps us more easilyt identify users both local and remote.
Best solution for multiple Oses in your organization
What do you like best about the product?
The main advantage of JumpCloud is that it supports Windows, macOS, and Linux.
Other than that, the UI is easy to use, and it's possible to integrate it with most/all relevant systems
Other than that, the UI is easy to use, and it's possible to integrate it with most/all relevant systems
What do you dislike about the product?
JumpCloud lacks a few significant features which can make working with it simpler.
Regarding integrations, it supports SAML but not OIDC, as far as I know, which is very nice to have.
They don't have an open API for all their functionality.
They don't have a terraform provider.
From my experience, they don't have all the features needed to become a fully IaaS-compatible system. But I think that their competitor has the same problem
Regarding integrations, it supports SAML but not OIDC, as far as I know, which is very nice to have.
They don't have an open API for all their functionality.
They don't have a terraform provider.
From my experience, they don't have all the features needed to become a fully IaaS-compatible system. But I think that their competitor has the same problem
What problems is the product solving and how is that benefiting you?
It is doing a great job when it comes to its primary purposes:
Identity and access management
Password policy enforcement
SSO
User Provisioning and governance
Privileged access management
etc.
I integrated it with many tools, including g-suit, my cloud provider, other SSO services and all the laptops in my organization.
It's working great so far with no issues.
Identity and access management
Password policy enforcement
SSO
User Provisioning and governance
Privileged access management
etc.
I integrated it with many tools, including g-suit, my cloud provider, other SSO services and all the laptops in my organization.
It's working great so far with no issues.
A good solution for access management
What do you like best about the product?
Easy integration.
Works well on our windows and ubuntu endpoints to connect to our network resources.
Works well on our windows and ubuntu endpoints to connect to our network resources.
What do you dislike about the product?
We had some issues when connecting with macOS
What problems is the product solving and how is that benefiting you?
Jumcloud make the task of password management and login management easier
JumpCloud has helped a lot!
What do you like best about the product?
The UI is very user friendly and easy to use. Always evolving technology.
What do you dislike about the product?
Have not found anything I dislike so far besides the reporting features.
What problems is the product solving and how is that benefiting you?
Access to users laptops, MDM/ ABM control over assets.
Uptime on laptops is also important to us.
Uptime on laptops is also important to us.
Great Password Manager, but....
What do you like best about the product?
JumpCloud is a very safe, effective password manager. The entire suite of products seems like an excellent, valuable investment for any business, and the team behind it is very resourceful, kind, and accessible.
What do you dislike about the product?
They're a bit spammy and are a bit too keen to touch base upon the initial engagement. The experience was a bit damaging to me, personally, but someone who needs the handholding may appreciate it a lot more.
What problems is the product solving and how is that benefiting you?
They're excellent for secure password management. I really like how safe and effective the product made me feel in comparison to other password managers in the past.
Excellent Product - Simple to Use good features
What do you like best about the product?
Easy to use, can trial and it is very scalable and allows you to be able to add MFA, consolidate alot of your applications and features into 1 central location.
What do you dislike about the product?
the Cost. The pricing is more than I expected and you still require to play the application fees that are hosted on the Jumpcloud. Although it brokers the connections, this still adds up especially at the MSP level.
What problems is the product solving and how is that benefiting you?
Remote Support, centralized management, MFA and policy control. Device control and asset management and in addition to centralizing all our toolsets into one area.
Nothing Else Like It!
What do you like best about the product?
It is very user friendly for the tech! All other software of this nature that I've tested is too complicated and basically needs an IT department independently.
What do you dislike about the product?
Nothing so far. It is very user friendly and straight forward with great tutorials on how to use the software. I'm sure I will find ways that it can be approved but that is normal.
What problems is the product solving and how is that benefiting you?
Device management was the main problem and JumpCloud has come in to save the day 100% with that issue. We can offer remote support now as well. Highly recommend.
Nice Tool. It helped us accomplish endpoint MFA quickly and with minimal effort.
What do you like best about the product?
We needed Jumpcloud for endpoint MFA and it provided in an easy and quick way with the added benefit of MDM
What do you dislike about the product?
Depending on your skill level, it can seem a little obtuse initially but anyone experienced with system admin tools so pick it up quickly
What problems is the product solving and how is that benefiting you?
We needed MFA on endpoints to meet insurance requirements. Jumpcloud was one of the only platforms that we demoed that we didn't experience issues with and still haven't.
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