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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 4 star
    0
  • 1
  • 2 star
    0
  • 1 star
    0

External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


3-star reviews ( Show all reviews )

    Steven D.

Smartsheet Thoughts

  • September 10, 2025
  • Review provided by G2

What do you like best about the product?
I like how it integrates with data saved in other sheets. Additionally, the UI is very friendly.
What do you dislike about the product?
I do not like having to save remember to save my work.
What problems is the product solving and how is that benefiting you?
Smartsheets allows my team to work collaboratively on single sheets. This prevents a lot of back and forth between team members.


    Higher Education

Smartsheet is a great project management tool for me.

  • September 10, 2025
  • Review provided by G2

What do you like best about the product?
Beneficial to manage the project day to day activities through automation.
What do you dislike about the product?
Not very user friendly, can't automate everything
What problems is the product solving and how is that benefiting you?
Creating a to do list, task deadlines


    Oil & Energy

It's like a souped up excel workbook

  • September 09, 2025
  • Review provided by G2

What do you like best about the product?
Creating dropdown lists and assigning to people in the organization is very convenient
What do you dislike about the product?
Sometimes it can be difficult to navigate to where the files I need are located.
What problems is the product solving and how is that benefiting you?
Ease of collaboration with parties outside our organization is a big plus, setting user permissions is easy.


    Hospital & Health Care

Mildly useful

  • September 09, 2025
  • Review provided by G2

What do you like best about the product?
Ability to send out links to external parties which will auto-fill in smartsheets
What do you dislike about the product?
I do not love the User Interface, think it could be made more friendly.
What problems is the product solving and how is that benefiting you?
Tracking projects


    Jessica C.

Smartsheet

  • September 09, 2025
  • Review provided by G2

What do you like best about the product?
Smartsheet has been very easy to use for all of our meetings - easy to share sheets with other departments in our company, works well with collaboration
What do you dislike about the product?
Works like Excel but doesn't offer the exact same features
What problems is the product solving and how is that benefiting you?
Before, I was juggling spreadsheets, emails, and notes. Smartsheet centralizes everything.


    Hospitality

Personal experience

  • September 09, 2025
  • Review provided by G2

What do you like best about the product?
Useful, it helps keeping track of updates.
What do you dislike about the product?
Not applicable. The tool is efficient and useful.
What problems is the product solving and how is that benefiting you?
It helps keeping track of every single update efficiently.


    Oscar Roberto W.

Easyto use, Workspace an much more!

  • September 08, 2025
  • Review provided by G2

What do you like best about the product?
Workspace as a great asset to collect related info like risk, stakeholders and more.
What do you dislike about the product?
Complex way to adapt file raise to keep format, wasting time to get flows and the lack of AI to creat draft versions.
What problems is the product solving and how is that benefiting you?
Info integrated in one place around Gantt


    Maya F.

Great, complicated product

  • September 08, 2025
  • Review provided by G2

What do you like best about the product?
We have found Control Center to be a very powerful tool in keeping our resources organized. We are a service provider, we accept multi-sample project submissions through a form and then track progress of each project, each sample through sheets generated with Control Center. We are able to record data as we proceed and have our overview sheets update immediately, allowing us to actively track all projects in our queue at once
What do you dislike about the product?
It can be very hard to follow the flow of information through SmartSheet. Between forms, automations, archiving workflows, and formulas, we have found it hard to track ownership of assets and the sources of certain pieces of information. We have resources that don't appear to be owned by anyone and SS has not been able to track them down, we have lost assets with team members leaving that we did not know would disappear. It can also be difficult to utilize the formulas- I have found there are may limitations to the formulas that are not intuitive to an experienced Excel user
What problems is the product solving and how is that benefiting you?
We are able to track our work on thousands of samples per year and keep all the information in one place, wit


    Mike S.

Intuitive UI, Needs More Automation

  • September 08, 2025
  • Review provided by G2

What do you like best about the product?
I found Smartsheet's intuitive usage from the user interface standpoint as particularly valuable, making it easy to handle. Additionally, the ability to see all company tasks in one place and generate comprehensive reports for over 800 sheets is incredibly useful, enhancing our accountability and execution.
What do you dislike about the product?
{"I had a few calls with Smartsheet support due to questions that couldn't be answered, which means I had to figure out some things myself.","I would prefer more automation capabilities, particularly from a sheet creation standpoint and for automatically updating reports with newly created sheets."}
What problems is the product solving and how is that benefiting you?
I use Smartsheet to consolidate tasks across the company, enhancing accountability and execution efficiency.


    Construction

SmartSheet Review

  • September 08, 2025
  • Review provided by G2

What do you like best about the product?
Worked well in helping us track jobs, there progress, and where mistakes were made. It also works well to track excess inventory to get rid of. Since using smartsheets we have been able to determine if the mistake came from purchasing, design, or the warehouse.
What do you dislike about the product?
The only downside I can think of is that everything is manually entered. I would love to figure out implementing a barcode system to use with smartsheets and our inventory
What problems is the product solving and how is that benefiting you?
It has helped us accureatly track jobs, with project managers, sales, and design all being constantly updated on the progress of the warehouse as well as the progress of materials that are on back order.