Sold by: Smartsheet
Deployed on AWS
Smartsheet is the AI enhanced enterprise grade work management platform that brings together people, processes, and technology to empower anyone to drive meaningful change. Organizations of all sizes use Smartsheet to manage projects, automate processes, and gain visibility into programs and portfolios at scale all on one real-time, secure, centralized platform.
Over 85% of Fortune 500 companies trust Smartsheet to improve efficiency, agility, and collaboration.
4.4
Overview
Smartsheet empowers individuals and teams to manage work efficiently while ensuring that their work aligns with strategic objectives. Whether collaborating on complex projects or day-to-day tasks, Smartsheet equips teams with the tools they need to stay focused, be productive, and solve business challenges at any scale.
Multiple views for your work: Choose from several ways to view and manage work, including a familiar spreadsheet-like interface, Kanban boards, timeline views, and Gantt charts. Use the view that is right for your work and switch between views as needed, depending on your use case.
Real-time collaboration: Work together in real-time, share files, have conversations, and leave comments directly on tasks and proofs, to streamline communication.
Automated workflows: Streamline processes by reducing repetitive tasks, freeing up time for more valuable activities.
Custom reports and dashboards: Highlight key metrics and performance indicators, improve decision-making and demonstrate the impact of work on overall objectives.
Project management: Robust tools for planning and tracking projects and resources, enable teams to monitor progress, keep work on track, and allocate people to projects effectively.
Enterprise grade security, management and governance: Enable centralized control over users, access privileges, and settings to simplify the management of your organization's account. Automate administrative tasks, apply security controls, and ensure company data is protected.
Enterprise plan is available via private offers.
Highlights
- Automate your workflows: Build custom, code-free automations to streamline processes and reduce manual tasks, allowing your teams to focus on high-priority work that drives your business forward. Automated notifications ensure stakeholders remain informed.
- Eliminate data silos: Connect with tools like Microsoft, Google, Adobe Creative Cloud, Jira, Slack, Salesforce, ServiceNow, Tableau, Skyhigh Security, and more.
- Safeguard your data and users: Enterprise-grade identity and access controls, robust governance, comprehensive monitoring, and easy administration keep your data and users safe.
Details
Sold by
Delivery method
Deployed on AWS
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Buyer guide
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Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Business Plan | Plan cost for 500 members. Contact for private offer | $114,000.00 |
Dimension | Cost/unit |
|---|---|
True-up per agreement | $0.01 |
Dimensions summary
This listing offers two pricing dimensions on a contract basis. The Business Plan covers the platform for up to 500 members, priced through a private offer you request from the vendor. The True-up per agreement lets you reconcile usage against your existing contract, so you can add capacity beyond your original commitment. Together these dimensions support a fixed member-based subscription plus a way to adjust for growth mid-term. Contributors, who view and comment, are included without a paid seat. Contact the vendor to set your specific member count and private offer terms.
Top-of-mind questions for buyers
A member is a paid user who can create, edit, comment on, and view sheets and workspaces. Contributors view, comment, upload attachments, respond to update requests, and submit forms without using a paid seat. The Business Plan covers up to 500 members, while contributors remain unlimited and free.
The True-up per agreement reconciles usage against your existing contract. If you add members beyond your original 500-member commitment, the true-up captures that added capacity. This lets you grow during the term without a new agreement, then reconcile the difference against your contract.
The Business Plan sets a fixed cost for up to 500 members through a private offer. The True-up per agreement bills separately to cover capacity added beyond that commitment. The plan cost anchors your subscription, while the true-up adjusts for growth. Both appear against the same agreement.
www.smartsheet.com
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Vendor refund policy
As set forth in the Smartsheet User Agreement: https://www.smartsheet.com/legal/user-agreement
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
We offer a range of resources, support and services designed to assist your organization, teams, and individual users at every stage of your modern work management journey. To learn more, please visit Help and Learning at https://help.smartsheet.com/ for more information. Learn more about Professional Services at https://www.smartsheet.com/services/professional-services .
For further assistance, reach out to us at support@smartsheet.com .
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Kerri W.
Calendar View Makes Planning Upcoming Communications Easy
Reviewed on Sep 01, 2026
Review provided by G2
What do you like best about the product?
Helps me organize and view our upcoming communications in a calendar view
What do you dislike about the product?
The different formats (Gantt, Card) are a bit confusing to me, so I mainly use the Grid and Calendar. I would like a thorough explanation of how to use these, preferably over video.
What problems is the product solving and how is that benefiting you?
Smartsheet helps me organize my data and projects from various different platforms, which was difficult to pull together in one place
Hospital & Health Care
Easy Multi-Entity Tracking with Anywhere Access
Reviewed on Sep 01, 2026
Review provided by G2
What do you like best about the product?
Feasibility to track multi entity data and access anywhere
What do you dislike about the product?
This may be more our organization but requiring separate licenses for each employee
What problems is the product solving and how is that benefiting you?
Create various trackers and dashboards
Manufacturing
Easy to Organize and Track Projects, But Room to Improve
Reviewed on Sep 01, 2026
Review provided by G2
What do you like best about the product?
Easy to organize, track, and manage projects in one place
What do you dislike about the product?
Some features can take time to learn like advanced formulas, report and automations
What problems is the product solving and how is that benefiting you?
Smartsheet helps solve the challenge of managing info and tasks across multiple projects and teams.
Anonymous
Streamlined Collaboration with Schedule Linking
Reviewed on Sep 01, 2026
Review provided by G2
What do you like best about the product?
I like how Smartsheet allows collaboration on schedule building and maintenance across teams. The cell link feature is really valuable as I create reports with cell links to milestones in schedules for the programs. It allows for the schedule to be the source of truth and reduces user burden from updating multiple places. The initial setup was pretty straightforward and easy, and loading in Microsoft Project schedules is quick.
What do you dislike about the product?
I have issues with the load times and sync problems in Smartsheet. They could be faster.
What problems is the product solving and how is that benefiting you?
Using Smartsheet, I can collaborate on schedule building, making it my single source of truth and reducing my need to update in multiple places.
Recommendations to others considering the product:
To improve user experience, consider optimizing load times and enhancing sync capabilities.
Araina S.
Email-to-Smartsheet Form Fields Would Be a Huge Efficiency Boost
Reviewed on Sep 01, 2026
Review provided by G2
What do you like best about the product?
I’d love the ability to send emails that include fields for people to fill out, with their responses automatically populating in Smartsheet. That would be incredibly useful for collecting, organizing, and tracking information more efficiently.
What do you dislike about the product?
Yet another app to have to manage all the links connecting to all the data sources
What problems is the product solving and how is that benefiting you?
None at the moment I want to see if I can leverage it