Sold by: Smartsheet
Deployed on AWS
Smartsheet is the AI enhanced enterprise grade work management platform that brings together people, processes, and technology to empower anyone to drive meaningful change. Organizations of all sizes use Smartsheet to manage projects, automate processes, and gain visibility into programs and portfolios at scale all on one real-time, secure, centralized platform.
Over 85% of Fortune 500 companies trust Smartsheet to improve efficiency, agility, and collaboration.
4.4
Overview
Smartsheet empowers individuals and teams to manage work efficiently while ensuring that their work aligns with strategic objectives. Whether collaborating on complex projects or day-to-day tasks, Smartsheet equips teams with the tools they need to stay focused, be productive, and solve business challenges at any scale.
Multiple views for your work: Choose from several ways to view and manage work, including a familiar spreadsheet-like interface, Kanban boards, timeline views, and Gantt charts. Use the view that is right for your work and switch between views as needed, depending on your use case.
Real-time collaboration: Work together in real-time, share files, have conversations, and leave comments directly on tasks and proofs, to streamline communication.
Automated workflows: Streamline processes by reducing repetitive tasks, freeing up time for more valuable activities.
Custom reports and dashboards: Highlight key metrics and performance indicators, improve decision-making and demonstrate the impact of work on overall objectives.
Project management: Robust tools for planning and tracking projects and resources, enable teams to monitor progress, keep work on track, and allocate people to projects effectively.
Enterprise grade security, management and governance: Enable centralized control over users, access privileges, and settings to simplify the management of your organization's account. Automate administrative tasks, apply security controls, and ensure company data is protected.
Enterprise plan is available via private offers.
Highlights
- Automate your workflows: Build custom, code-free automations to streamline processes and reduce manual tasks, allowing your teams to focus on high-priority work that drives your business forward. Automated notifications ensure stakeholders remain informed.
- Eliminate data silos: Connect with tools like Microsoft, Google, Adobe Creative Cloud, Jira, Slack, Salesforce, ServiceNow, Tableau, Skyhigh Security, and more.
- Safeguard your data and users: Enterprise-grade identity and access controls, robust governance, comprehensive monitoring, and easy administration keep your data and users safe.
Details
Sold by
Delivery method
Deployed on AWS
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Buyer guide
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Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Business Plan | Plan cost for 500 members. Contact for private offer | $114,000.00 |
Dimension | Cost/unit |
|---|---|
True-up per agreement | $0.01 |
Dimensions summary
This listing offers two pricing dimensions on a contract basis. The Business Plan covers the platform for up to 500 members, priced through a private offer you request from the vendor. The True-up per agreement lets you reconcile usage against your existing contract, so you can add capacity beyond your original commitment. Together these dimensions support a fixed member-based subscription plus a way to adjust for growth mid-term. Contributors, who view and comment, are included without a paid seat. Contact the vendor to set your specific member count and private offer terms.
Top-of-mind questions for buyers
A member is a paid user who can create, edit, comment on, and view sheets and workspaces. Contributors view, comment, upload attachments, respond to update requests, and submit forms without using a paid seat. The Business Plan covers up to 500 members, while contributors remain unlimited and free.
The True-up per agreement reconciles usage against your existing contract. If you add members beyond your original 500-member commitment, the true-up captures that added capacity. This lets you grow during the term without a new agreement, then reconcile the difference against your contract.
The Business Plan sets a fixed cost for up to 500 members through a private offer. The True-up per agreement bills separately to cover capacity added beyond that commitment. The plan cost anchors your subscription, while the true-up adjusts for growth. Both appear against the same agreement.
www.smartsheet.com
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Vendor refund policy
As set forth in the Smartsheet User Agreement: https://www.smartsheet.com/legal/user-agreement
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
We offer a range of resources, support and services designed to assist your organization, teams, and individual users at every stage of your modern work management journey. To learn more, please visit Help and Learning at https://help.smartsheet.com/ for more information. Learn more about Professional Services at https://www.smartsheet.com/services/professional-services .
For further assistance, reach out to us at support@smartsheet.com .
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Higher Education
Easy Form Building That Streamlines Workflows and Improves Processing Times
Reviewed on Aug 25, 2026
Review provided by G2
What do you like best about the product?
I do find it fairly easy to build forms and track status of various projects. Certainly has helped with quite a few workflows within our office, and improved processing times on various requests, ensuring higher customer satisfaction.
What do you dislike about the product?
Lack of ability to block spam entries and responses. This has been an increasing problem over the last few months. Also, we had been notified of increased costs associated with our enterprise license, which does not seem to have been the case with peers at other institutions. This is leading us to consider moving away from SmartSheets to another solution.
What problems is the product solving and how is that benefiting you?
Primarily being used for customers to make requests and update records. We use this to process updates across platforms, such as internal systems, SEVIS, and other data management resources.
Anonymous
Effective Project Tracking with Smartsheet
Reviewed on Aug 25, 2026
Review provided by G2
What do you like best about the product?
I find Smartsheet has effectively helped me track project activities by providing a single source of truth for tracking project progress and risks. It was easy to set up, and my whole team has switched to using Smartsheet, becoming more accustomed to it.
What do you dislike about the product?
nothing
What problems is the product solving and how is that benefiting you?
Smartsheet has helped me effectively track project activities, providing a single source of truth for tracking project progress and risks.
Airlines/Aviation
More Detailed Than Excel, Yet User-Friendly and Easy to Customize
Reviewed on Aug 24, 2026
Review provided by G2
What do you like best about the product?
It’s more detailed than Excel, and I find it very user-friendly. It’s also easy to customize to fit what I need.
What do you dislike about the product?
Although it’s mostly user-friendly, it can be a bit difficult to use when I’m trying to customize formulas. It’s also been a little glitchy at times, which can make the experience frustrating.
What problems is the product solving and how is that benefiting you?
We were able to move from receiving work requests by email to using a form and automating the assignment of work. This has reduced turnaround time for responses and helped us provide updated information to our internal customers more quickly.
Financial Services
Easy to Use with Powerful Filtering
Reviewed on Aug 24, 2026
Review provided by G2
What do you like best about the product?
how easy is to use and to create filters
What do you dislike about the product?
Sometimes, when I copy formulas, they don’t work as expected.
What problems is the product solving and how is that benefiting you?
It’s solving how we track data, and it also tracks completion.
Sports
Easy Form Creation, But Team Editing Requires Paid Seats
Reviewed on Aug 24, 2026
Review provided by G2
What do you like best about the product?
I can collate responses easily, create forms
What do you dislike about the product?
Can't have people from my team make changes to a sheet without being paid members - not worth it for using it twice a year
What problems is the product solving and how is that benefiting you?
Allows people outside the organisation to edit sheets