Sold by: Smartsheet
Deployed on AWS
Smartsheet is the AI enhanced enterprise grade work management platform that brings together people, processes, and technology to empower anyone to drive meaningful change. Organizations of all sizes use Smartsheet to manage projects, automate processes, and gain visibility into programs and portfolios at scale all on one real-time, secure, centralized platform.
Over 85% of Fortune 500 companies trust Smartsheet to improve efficiency, agility, and collaboration.
4.4
Overview
Smartsheet empowers individuals and teams to manage work efficiently while ensuring that their work aligns with strategic objectives. Whether collaborating on complex projects or day-to-day tasks, Smartsheet equips teams with the tools they need to stay focused, be productive, and solve business challenges at any scale.
Multiple views for your work: Choose from several ways to view and manage work, including a familiar spreadsheet-like interface, Kanban boards, timeline views, and Gantt charts. Use the view that is right for your work and switch between views as needed, depending on your use case.
Real-time collaboration: Work together in real-time, share files, have conversations, and leave comments directly on tasks and proofs, to streamline communication.
Automated workflows: Streamline processes by reducing repetitive tasks, freeing up time for more valuable activities.
Custom reports and dashboards: Highlight key metrics and performance indicators, improve decision-making and demonstrate the impact of work on overall objectives.
Project management: Robust tools for planning and tracking projects and resources, enable teams to monitor progress, keep work on track, and allocate people to projects effectively.
Enterprise grade security, management and governance: Enable centralized control over users, access privileges, and settings to simplify the management of your organization's account. Automate administrative tasks, apply security controls, and ensure company data is protected.
Enterprise plan is available via private offers.
Highlights
- Automate your workflows: Build custom, code-free automations to streamline processes and reduce manual tasks, allowing your teams to focus on high-priority work that drives your business forward. Automated notifications ensure stakeholders remain informed.
- Eliminate data silos: Connect with tools like Microsoft, Google, Adobe Creative Cloud, Jira, Slack, Salesforce, ServiceNow, Tableau, Skyhigh Security, and more.
- Safeguard your data and users: Enterprise-grade identity and access controls, robust governance, comprehensive monitoring, and easy administration keep your data and users safe.
Details
Sold by
Delivery method
Deployed on AWS
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Buyer guide
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Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Business Plan | Plan cost for 500 members. Contact for private offer | $114,000.00 |
Dimension | Cost/unit |
|---|---|
True-up per agreement | $0.01 |
Dimensions summary
This listing offers two pricing dimensions on a contract basis. The Business Plan covers the platform for up to 500 members, priced through a private offer you request from the vendor. The True-up per agreement lets you reconcile usage against your existing contract, so you can add capacity beyond your original commitment. Together these dimensions support a fixed member-based subscription plus a way to adjust for growth mid-term. Contributors, who view and comment, are included without a paid seat. Contact the vendor to set your specific member count and private offer terms.
Top-of-mind questions for buyers
A member is a paid user who can create, edit, comment on, and view sheets and workspaces. Contributors view, comment, upload attachments, respond to update requests, and submit forms without using a paid seat. The Business Plan covers up to 500 members, while contributors remain unlimited and free.
The True-up per agreement reconciles usage against your existing contract. If you add members beyond your original 500-member commitment, the true-up captures that added capacity. This lets you grow during the term without a new agreement, then reconcile the difference against your contract.
The Business Plan sets a fixed cost for up to 500 members through a private offer. The True-up per agreement bills separately to cover capacity added beyond that commitment. The plan cost anchors your subscription, while the true-up adjusts for growth. Both appear against the same agreement.
www.smartsheet.com
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Vendor refund policy
As set forth in the Smartsheet User Agreement: https://www.smartsheet.com/legal/user-agreement
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
We offer a range of resources, support and services designed to assist your organization, teams, and individual users at every stage of your modern work management journey. To learn more, please visit Help and Learning at https://help.smartsheet.com/ for more information. Learn more about Professional Services at https://www.smartsheet.com/services/professional-services .
For further assistance, reach out to us at support@smartsheet.com .
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Marcus A.
Advanced Capabilities Beyond Standard Excel Spreadsheets
Reviewed on Sep 23, 2026
Review provided by G2
What do you like best about the product?
It offers more advanced capabilities than a standard Excel sheet, making it a stronger option when I need more than basic spreadsheet functionality.
What do you dislike about the product?
Some functions aren’t available here, even though they are available in Excel.
What problems is the product solving and how is that benefiting you?
It meets my need to avoid using multiple platforms just to complete a single automated task, keeping everything in one place.
Information Technology and Services
Perfect lightweight project management yet scalable for large PMOs
Reviewed on Sep 23, 2026
Review provided by G2
What do you like best about the product?
He's either use format with a smooth transition for those that use spreadsheets to a more formal management and tracking application
What do you dislike about the product?
Some of the limitations of was not being able to automate certain things within reports versus how it can be done in sheets. I like form generation but there's some minor issues when printing with fields that normally scroll in PDF
What problems is the product solving and how is that benefiting you?
So far it has helped us begin to standardize our project management process as well as create time-saving workflows outside of project management specifically grants management. Creates visibility for management and is a useful tool for project intake and decision making
Hospital & Health Care
Powerful Dashboards and Flexible Gantt/Calendar Views Made Easier with AI
Reviewed on Sep 23, 2026
Review provided by G2
What do you like best about the product?
I like that you can enter information into a grid that can then be viewed as a Gantt chart or as a calendar. I also like that it is pretty robust when it comes to customizing views and things like conditional formatting. The dashboards are powerful and now with AI it is easier to do the complicated stuff.
What do you dislike about the product?
I would like it more if I used it more often and therefore had better facility with it. It is also an obstacle that many users within my organization do not want to try a new application or do not have a license to use SmartSheet.
What problems is the product solving and how is that benefiting you?
Project collaboration and visibility through dashboards is what it is solving for me currently.
Information Technology and Services
Powerful Dashboards and AI Features That Streamline Work
Reviewed on Sep 23, 2026
Review provided by G2
What do you like best about the product?
I really like being able to connect multiple sheets into a single view or dashboard. I also appreciate the range of AI features included, which makes the experience feel more capable and streamlined.
What do you dislike about the product?
I really dislike the new license model. It really adds administrative workload and adds complexity on licensing.
What problems is the product solving and how is that benefiting you?
It’s allowing significantly more insight into projects and creating a portfolio view that is very helpful for quick glances. It’s also helpful for budget tracking.
Hospital & Health Care
Great for Creating Dashboards and Sharing Project Details
Reviewed on Sep 23, 2026
Review provided by G2
What do you like best about the product?
It is helpful to create dashboards and share projects information and details with colleagues.
What do you dislike about the product?
It is not easy to find resources to assist with Navi and getting started.
What problems is the product solving and how is that benefiting you?
Project organization.