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    Smartsheet

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    Deployed on AWS
    Smartsheet is the AI enhanced enterprise grade work management platform that brings together people, processes, and technology to empower anyone to drive meaningful change. Organizations of all sizes use Smartsheet to manage projects, automate processes, and gain visibility into programs and portfolios at scale all on one real-time, secure, centralized platform. Over 85% of Fortune 500 companies trust Smartsheet to improve efficiency, agility, and collaboration.

    Overview

    Smartsheet empowers individuals and teams to manage work efficiently while ensuring that their work aligns with strategic objectives. Whether collaborating on complex projects or day-to-day tasks, Smartsheet equips teams with the tools they need to stay focused, be productive, and solve business challenges at any scale.

    Multiple views for your work: Choose from several ways to view and manage work, including a familiar spreadsheet-like interface, Kanban boards, timeline views, and Gantt charts. Use the view that is right for your work and switch between views as needed, depending on your use case.

    Real-time collaboration: Work together in real-time, share files, have conversations, and leave comments directly on tasks and proofs, to streamline communication.

    Automated workflows: Streamline processes by reducing repetitive tasks, freeing up time for more valuable activities.

    Custom reports and dashboards: Highlight key metrics and performance indicators, improve decision-making and demonstrate the impact of work on overall objectives.

    Project management: Robust tools for planning and tracking projects and resources, enable teams to monitor progress, keep work on track, and allocate people to projects effectively.

    Enterprise grade security, management and governance: Enable centralized control over users, access privileges, and settings to simplify the management of your organization's account. Automate administrative tasks, apply security controls, and ensure company data is protected.

    Enterprise plan is available via private offers.

    Highlights

    • Automate your workflows: Build custom, code-free automations to streamline processes and reduce manual tasks, allowing your teams to focus on high-priority work that drives your business forward. Automated notifications ensure stakeholders remain informed.
    • Eliminate data silos: Connect with tools like Microsoft, Google, Adobe Creative Cloud, Jira, Slack, Salesforce, ServiceNow, Tableau, Skyhigh Security, and more.
    • Safeguard your data and users: Enterprise-grade identity and access controls, robust governance, comprehensive monitoring, and easy administration keep your data and users safe.

    Details

    Delivery method

    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Business Plan
    Plan cost for 500 members. Contact for private offer
    $114,000.00

    Additional usage costs (1)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Cost/unit
    True-up per agreement
    $0.01

    Vendor refund policy

    As set forth in the Smartsheet User Agreement: https://www.smartsheet.com/legal/user-agreement 

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    We offer a range of resources, support and services designed to assist your organization, teams, and individual users at every stage of your modern work management journey. To learn more, please visit Help and Learning at https://help.smartsheet.com/  for more information. Learn more about Professional Services at https://www.smartsheet.com/services/professional-services .

    For further assistance, reach out to us at support@smartsheet.com .

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    10010 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Ashton O.

    great tool to organize our business

    Reviewed on Jul 18, 2025
    Review provided by G2
    What do you like best about the product?
    automation, communication and collaboration
    What do you dislike about the product?
    the licensing structure is very confusing and customer support has been challenging unless were at a top tier license. All customers should be able to talk to a person when experiencing tech difficulties
    What problems is the product solving and how is that benefiting you?
    a single sounce of communication and information
    CJ S.

    Smartsheet est un outil puissant de gestion du travail et de collaboration

    Reviewed on Jul 18, 2025
    Review provided by G2
    Qu'aimez-vous le plus Ă  propos de the product?
    J'adore la facilité avec laquelle tout est organisé en un seul endroit. L'automatisation et les rappels me font gagner énormément de temps, et c'est super utile pour garder mon équipe sur la bonne voie sans un million d'e-mails.
    Que n’aimez-vous pas à propos de the product?
    Certaines fonctionnalités peuvent être un peu difficiles à comprendre au début, surtout les éléments plus avancés comme les automatisations et les formules. C'est puissant, mais il y a certainement une courbe d'apprentissage.
    Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
    Cela m'aide à suivre les projets, les délais et les tâches de l'équipe, le tout en un seul endroit. Avant, des choses passaient à travers les mailles du filet ou se perdaient dans les fils de discussion par e-mail—maintenant, c'est beaucoup plus facile de rester organisé et de s'assurer que tout le monde est sur la même longueur d'onde.
    Dolores V.

    Smartsheet keeps our team on track and improves transparency across projects.

    Reviewed on Jul 18, 2025
    Review provided by G2
    What do you like best about the product?
    Smartsheet is very easy to use and combines the flexibility of a spreadsheet with the power of a project management tool. I especially like Smartsheet’s automation features - they help eliminate manual tasks, save time, and keep our team consistently organized.
    What do you dislike about the product?
    Certain features require more training. This in not necessarily a bad thing but does take time.
    What problems is the product solving and how is that benefiting you?
    Smartsheet helps us stay organized, reduce manual work, and keep projects on track. The automation features save us time by handling routine tasks like reminders and status updates. It’s made our team more efficient and helps everyone stay on the same page.
    Pharmaceuticals

    Although it took some time to learn all the features I needed, its a helpful way to plan projects.

    Reviewed on Jul 18, 2025
    Review provided by G2
    What do you like best about the product?
    Dividing projects into different workflows each with different subtasks, and having that all connected to the timelines is very useful. It is so useful to have the feature that links dates so if one date changes, all the rest follow accordingly.
    What do you dislike about the product?
    You can import the info to make ppt gannt charts, but it would be nice if you could make clean, simple looking gannt charts automatically within smartsheet.
    What problems is the product solving and how is that benefiting you?
    Giving us a space where all of the team can contribute and adjust the expected timeline of our work and see how everyone else's responsibilities are progressing.
    Emily B.

    Helps keep track of basic projects

    Reviewed on Jul 18, 2025
    Review provided by G2
    What do you like best about the product?
    I like the forms option to be able to track different things across the organization. I also like the ability for conditional formatting of rows to help visually know where things stand.
    What do you dislike about the product?
    Some things are more difficult to navigate.
    What problems is the product solving and how is that benefiting you?
    Tracking survey results
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