Sold by: Smartsheet
Deployed on AWS
Smartsheet is the AI enhanced enterprise grade work management platform that brings together people, processes, and technology to empower anyone to drive meaningful change. Organizations of all sizes use Smartsheet to manage projects, automate processes, and gain visibility into programs and portfolios at scale all on one real-time, secure, centralized platform.
Over 85% of Fortune 500 companies trust Smartsheet to improve efficiency, agility, and collaboration.
4.4
Overview
Smartsheet empowers individuals and teams to manage work efficiently while ensuring that their work aligns with strategic objectives. Whether collaborating on complex projects or day-to-day tasks, Smartsheet equips teams with the tools they need to stay focused, be productive, and solve business challenges at any scale.
Multiple views for your work: Choose from several ways to view and manage work, including a familiar spreadsheet-like interface, Kanban boards, timeline views, and Gantt charts. Use the view that is right for your work and switch between views as needed, depending on your use case.
Real-time collaboration: Work together in real-time, share files, have conversations, and leave comments directly on tasks and proofs, to streamline communication.
Automated workflows: Streamline processes by reducing repetitive tasks, freeing up time for more valuable activities.
Custom reports and dashboards: Highlight key metrics and performance indicators, improve decision-making and demonstrate the impact of work on overall objectives.
Project management: Robust tools for planning and tracking projects and resources, enable teams to monitor progress, keep work on track, and allocate people to projects effectively.
Enterprise grade security, management and governance: Enable centralized control over users, access privileges, and settings to simplify the management of your organization's account. Automate administrative tasks, apply security controls, and ensure company data is protected.
Enterprise plan is available via private offers.
Highlights
- Automate your workflows: Build custom, code-free automations to streamline processes and reduce manual tasks, allowing your teams to focus on high-priority work that drives your business forward. Automated notifications ensure stakeholders remain informed.
- Eliminate data silos: Connect with tools like Microsoft, Google, Adobe Creative Cloud, Jira, Slack, Salesforce, ServiceNow, Tableau, Skyhigh Security, and more.
- Safeguard your data and users: Enterprise-grade identity and access controls, robust governance, comprehensive monitoring, and easy administration keep your data and users safe.
Details
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Delivery method
Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Business Plan | Plan cost for 500 members. Contact for private offer | $114,000.00 |
Dimension | Cost/unit |
|---|---|
True-up per agreement | $0.01 |
Dimensions summary
This listing offers two pricing dimensions on a contract basis. The Business Plan covers the platform for up to 500 members, priced through a private offer you request from the vendor. The True-up per agreement lets you reconcile usage against your existing contract, so you can add capacity beyond your original commitment. Together these dimensions support a fixed member-based subscription plus a way to adjust for growth mid-term. Contributors, who view and comment, are included without a paid seat. Contact the vendor to set your specific member count and private offer terms.
Top-of-mind questions for buyers
A member is a paid user who can create, edit, comment on, and view sheets and workspaces. Contributors view, comment, upload attachments, respond to update requests, and submit forms without using a paid seat. The Business Plan covers up to 500 members, while contributors remain unlimited and free.
The True-up per agreement reconciles usage against your existing contract. If you add members beyond your original 500-member commitment, the true-up captures that added capacity. This lets you grow during the term without a new agreement, then reconcile the difference against your contract.
The Business Plan sets a fixed cost for up to 500 members through a private offer. The True-up per agreement bills separately to cover capacity added beyond that commitment. The plan cost anchors your subscription, while the true-up adjusts for growth. Both appear against the same agreement.
www.smartsheet.com
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Vendor refund policy
As set forth in the Smartsheet User Agreement: https://www.smartsheet.com/legal/user-agreement
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
We offer a range of resources, support and services designed to assist your organization, teams, and individual users at every stage of your modern work management journey. To learn more, please visit Help and Learning at https://help.smartsheet.com/ for more information. Learn more about Professional Services at https://www.smartsheet.com/services/professional-services .
For further assistance, reach out to us at support@smartsheet.com .
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Biotechnology
Smartsheet: A Powerful Tool for Project Tracking and Collaboration
Reviewed on Oct 16, 2026
Review provided by G2
What do you like best about the product?
Smartsheet is a useful platform for managing projects, tracking timelines, and keeping activities organized in one place. I particularly appreciate the spreadsheet-style interface, which makes it relatively easy to structure work, assign responsibilities, monitor progress, and maintain visibility across multiple activities.
What do you dislike about the product?
It would be very helpful to have a one-click, downloadable PDF guide covering the different Smartsheet functionalities, with step-by-step guidance and a comprehensive keyword index.
What problems is the product solving and how is that benefiting you?
For cross-functional projects, it helps provide a clear overview of deliverables, owners, timelines, and status. Once the sheets and workflows are properly set up, it can reduce reliance on separate trackers and make follow-up more systematic.
Caroline L.
Seamless Data Integration with a User-Friendly Interface
Reviewed on Oct 16, 2026
Review provided by G2
What do you like best about the product?
Seamless information integration paired with a user-friendly interface makes data easy to access, manage, and understand.
What do you dislike about the product?
Some Excel aggregation features aren't available in Smartsheet, such as the ability to manage and plan production schedules by date range.
What problems is the product solving and how is that benefiting you?
Easy to generate reports that provide an overview of departmental performance and track project progress across team members and departments.
Hamid S.
Easy Content Filtering Across Headings
Reviewed on Oct 15, 2026
Review provided by G2
What do you like best about the product?
filtering through different contents and headings
What do you dislike about the product?
it's sometimes a little slow and constantly refreshing
What problems is the product solving and how is that benefiting you?
it's solving problems such as the ability to work with the team and keeping all documents together
Sara G.
Simple Sheets, Powerful Dashboards for Margin Management and Team Collaboration
Reviewed on Oct 15, 2026
Review provided by G2
What do you like best about the product?
The simplicity of sheets, however the power of custom dashboards. It is a great tool to support margin management and handle customer opportunities. The pricing is reasonable. Our team are all on one system and can communicate easily about existing projects. We have used it to help onboard our new staff by storing all SOPs. This has really helped improve employee and business performance.
What do you dislike about the product?
Would be great to incorporate a task list, ability to connect to xero and send customer comms.
What problems is the product solving and how is that benefiting you?
It allows us to actively track our sales, ROI, Margin, conversion rates. Having the data readily available has kept our team focus on their KPIs and helped us tracked performance across our business
Diana G.
Easy Editing and Sharing with Clear Change Tracking
Reviewed on Oct 15, 2026
Review provided by G2
What do you like best about the product?
I like that you can edit everything, share it easily, and see who’s on the sheet as well as what changes have been made.
What do you dislike about the product?
To be honest, I haven’t found anything I dislike so far.
What problems is the product solving and how is that benefiting you?
It helps me keep my permitting accounts up to date.