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Smartsheet

Smartsheet

Reviews from AWS customer

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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


    NoNo K.

Great for communication

  • September 05, 2025
  • Review provided by G2

What do you like best about the product?
I like the visibility that was the best part.
What do you dislike about the product?
I thought everything was helpful so no not really.
What problems is the product solving and how is that benefiting you?
Helps me communicate to other departments without contacting them.


    JUAN G.

Not too experience with it. I would recommend to others.

  • September 05, 2025
  • Review provided by G2

What do you like best about the product?
Ability to work on it with a group. Even though the group is not in the same building we can get our work complete.
What do you dislike about the product?
How the columns get squished. Would be nice if the columns stayed normal so you can read it better.
What problems is the product solving and how is that benefiting you?
We have weekly meetings and we are not all in the same building. we can all log into smartsheets and fill in our data.


    Greg H.

Easy way for tracking projects

  • September 05, 2025
  • Review provided by G2

What do you like best about the product?
I like how it integrates with our database of users. I can assign projects using my teams email addresses and it holds them accountable for making updates. The UI is easy and intuitive. Smartsheet has made it possible for us to track and capture value creation projects over the last 5 years of use. We can easily summarize and report to leadership using this tool.
What do you dislike about the product?
I still find myself exporting to Excel for certain tasks. Sometimes I feel "locked in" with the way the Smartsheet format works. This is mostly a positive as it creates a consistent experience, but sometimes I prefer the flexibilty of Excel.
What problems is the product solving and how is that benefiting you?
Tracking value creation projects for 30-40 users across many departments.


    Tanishka S.

Helps me run projects efficiently and with all the data needed

  • September 05, 2025
  • Review provided by G2

What do you like best about the product?
I love the template that I can search for and start using for my purpose, the "dependencies" functionality that helps me build and visualize gantt charts easily with no automation needed from my end.
What do you dislike about the product?
The learning Curve is a little steep and making dashboard is tough for me.
What problems is the product solving and how is that benefiting you?
Smartsheet has a lot of in-built functions and columns that are pre-populated with calculations that benefit me a lot.


    Tanmay S.

The powehouse of project management

  • September 05, 2025
  • Review provided by G2

What do you like best about the product?
The ability to link sheets through cross sheet reference, robust automation and workflow, scalability for enterprises
What do you dislike about the product?
Its a build it yourself model unlike other software that provides guidance, Per user licensing .
What problems is the product solving and how is that benefiting you?
Familiarity and Ease of Adoption (The Spreadsheet Interface), Powerful Automation to Save Time and Reduce Errors


    Gayatri Nilesh P.

Visibility and User friendliness of Smartsheet

  • September 05, 2025
  • Review provided by G2

What do you like best about the product?
Smartsheet is a great visibility tool that has helped me track multiple items from my program. Each time I felt that I am unable to perform a function such as linking etc I was able to seek immediate assistance from their customer support. It has been a great experience for me until now.
What do you dislike about the product?
The inability to restore row items once deleted. You need to constantly keep saving the file.
What problems is the product solving and how is that benefiting you?
The ability to link tasks and assign tasks has been of huge help. The auto message which are sent once a code is reached, is one of the most helpful features! I do not have to follow up until and unless the person to whom the task is assigned has not responded, this reduces a large amount of workload.


    MELISSA M.

Excel Amplified!

  • September 05, 2025
  • Review provided by G2

What do you like best about the product?
I love the functionality of Smartsheet. It takes the best parts of excel and improves it. The automations and features are easy to use once you get the hang of it.
What do you dislike about the product?
It is a expensive to use for an entire company.
What problems is the product solving and how is that benefiting you?
Smartsheet makes it easy incorporate automations/alerts through different departments in a company. Also, the customizable reporting is excellent!


    Manufacturing

SmartSheet Review

  • September 05, 2025
  • Review provided by G2

What do you like best about the product?
The ability to track projects with multiple contributors and link cells to other projects. Dependencies can be helpful, especially on larger projects.
What do you dislike about the product?
Formulas feel very limited, sometimes unfamiliar compared to Excel or Google Sheets. Start/end date is clunky, especially when trying to edit task dates.

There are better tools for everyday Marketing users who want to easily track copy or graphics edits instead of row comments or attaching files.
What problems is the product solving and how is that benefiting you?
Smartsheet is a helpful collaboration tool and keeps our team on the same page on projects with multiple contributors. It helps track delivery dates, launch dates, and KPIs for our marketing assets.


    Karen R.

Event Management Review

  • September 05, 2025
  • Review provided by G2

What do you like best about the product?
The collaboration aspect of it. It provides an easy way to organize data and retrieve it for use for reports and updates.
What do you dislike about the product?
The cost, the absurb license requirements and the fact that it can only be shared with other licensed users. I think it does a lot of buffering connecting references and links. I spend more time waiting than I feel is necessary. Some of the features don't work well, like the Data Shuttle filters if you are trying to find items that do not include specific texts. I the the cost is expensive and there should be a bigger discount for non profits. I feel like I have never contacted customer support and they provided me real solutions. I think that it is more of a waste of time. I always figure out what to do on my own with no help. I use Smartsheet everyday and I love the app, but there are some issues that can get better.
What problems is the product solving and how is that benefiting you?
I use it to collect data from participants and track registrations. This is helpful because I can use it to create status reports and share with the board. I like that it can be duplicated for the next event so I don't have to make it from scratch. I like that its user friendly, even though it takes a while to connect to references.


    Renewables & Environment

Great Project Management Tool for growing companies

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
Its a flexible tool that can be used to support various teams. We enjoy how versatile it is and how we can customize it to our own use. It is easy to train new hires and integrate to other workflows.
What do you dislike about the product?
Often times the membership structure is confusing.
What problems is the product solving and how is that benefiting you?
The tool helps with managing project workflows and large scale complex projects.