Smartsheet
SmartsheetExternal reviews
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Great for KPI Tracking, Needs Improved Formatting
What do you like best about the product?
I like the dashboard and the automation features in Smartsheet. The automation setup is handy and gives us everything we need. The reports in the dashboards help me to overview my tasks, showing how things are coming along, what's still pending, and what's done. This really helps me stay on top of key issues and track my audit work efficiently.
What do you dislike about the product?
I hate the conditional formatting. I wish I could change the format of a particular cell instead of the whole column. The dashboard doesn't offer much flexibility of filtering, which is a drawback. Initially, it is a bit of a difficult task to let everyone shift to Smartsheet because they need to get to know the various views like the Gantt and grid views.
What problems is the product solving and how is that benefiting you?
Smartsheet helps me keep track of dates and DSC expiry. It reminds me of important things I often forget and displays KPIs easily, helping me understand where I'm lacking. The dashboard and summary sheets provide insights for better decision-making.
Smartsheet at Ease
What do you like best about the product?
An efficient tool that allows for multiple users to access and update in real time
What do you dislike about the product?
There can be a delay in updates in workbook, preventing users from seeing what’s been updated in real time without multiple refreshes
What problems is the product solving and how is that benefiting you?
Allows for a centralized location of information when multiple teams are working on a project
Effortless Client Communication Made Easy
What do you like best about the product?
How easy it is to communicate between the client and ourselves
What do you dislike about the product?
I have no issues with smart sheet at all
What problems is the product solving and how is that benefiting you?
Speeds up how quickly the client can get remits to us and we can reply instantly and add any updates and documentation
Clunky Interface and Lacking Formula Support
What do you like best about the product?
I try to avoid using the system to be frank
What do you dislike about the product?
I find the system difficult to use clunky , no formula helper
What problems is the product solving and how is that benefiting you?
None
Empowers Collaboration Like Excel on Steroids
What do you like best about the product?
I think of Smartsheet as Excel on steroids. It enables our company to collaborate and share information efficiently, both with customers and within our team.
What do you dislike about the product?
The user interface feels outdated to me, and I wish it were more user-friendly. Additionally, I believe many of its features could be handled by other software suites, such as Excel or Jira. In cases where those alternatives are available, I don't think it's worth paying for this product.
What problems is the product solving and how is that benefiting you?
We can create workload tables and scorecards, which help us collaborate more effectively between internal teams and improve our communication with one another.
Effortless Time Management with Intuitive Smartsheet
What do you like best about the product?
I find Smartsheet easy to use, which really helps with managing my time effectively. I love the automated templates, and I also appreciate that it sends notifications, which I love. Everything about Smartsheet is great for me, and setting it up was so easy.
What do you dislike about the product?
nothing
What problems is the product solving and how is that benefiting you?
I use Smartsheet for managing my time. It's easy to use, I love the automated templates and the notification system.
Easy Project Management, but Feels Like Excel
What do you like best about the product?
Good solution to manage projects and run reports, but familiar layout to everyone using spreadsheets, so shallow learning curve.
What do you dislike about the product?
Some confusion about whether similar benefits could be exploited using Microsoft Excel
What problems is the product solving and how is that benefiting you?
We have multiple projects with project teams working in a matrix management structure. Smart Sheets allows us to focus on tasks/products/other items that we can filter by, so that everyone can obtain the data relevant to them and provide updates on tasks by creating reports on the same data set rather than attempting to maintain multiple project plans in separate systems/documents.
Seamless Data Collection with User-Friendly Forms
What do you like best about the product?
I really appreciate that they offer forms. Having a front-facing form for people to fill out, with all the data accessible on the back end, has been extremely useful. I also enjoy using the automation workflows and conditional formatting features.
Additionally, we've used the program for handling applications and have connected it to Slack. The ability to integrate these tools and automate updates has been impressive.
Additionally, we've used the program for handling applications and have connected it to Slack. The ability to integrate these tools and automate updates has been impressive.
What do you dislike about the product?
I really wish the phone app offered more functionality. At the moment, navigating through it and reviewing the data is quite difficult. Additionally, the Card view and tasks section could use an update. Everything feels confusing right now, and the fact that you can only see your tasks in specific views makes the experience feel disorganized.
What problems is the product solving and how is that benefiting you?
Applications for a program we run yearly.
Capturing attendance for credit purposes.
Keeping track of training sessions and billing stages.
Monitoring the stages of superintendent search stages.
Capturing attendance for credit purposes.
Keeping track of training sessions and billing stages.
Monitoring the stages of superintendent search stages.
Great
What do you like best about the product?
I like that Smartsheet provides a clear and organized way to manage projects and collaborate with others. It’s flexible and integrates well with other tools.
What do you dislike about the product?
The filtering options could be more intuitive and user-friendly. Sometimes it takes extra steps to get the view I need.
What problems is the product solving and how is that benefiting you?
Smartsheet helps me track End-of-Lease (EOL) data in one place, making it easier to monitor timelines and stay accurate. It saves time and reduces manual work.
Streamlined Invoice Tracking, Needs a Smoother Interface
What do you like best about the product?
I use Smartsheet to keep track of invoices being sent out and I really appreciate how it allows me to easily make tables or Excel formats while attaching PDFs to them. It's easier to collaborate compared to Office 365 tools. I mostly use it for attaching PDF files to the rows because it's easy to do and can be done smoothly. I believe the initial setup was fairly easy to add users and such to sheets.
What do you dislike about the product?
The interface is a bit clunky, and connecting cells with another sheet is difficult to do.
What problems is the product solving and how is that benefiting you?
I use Smartsheet to keep track of invoices. It lets me make tables and attach PDFs easily, making collaboration smoother than Office 365 tools.
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