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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
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  • 4 star
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  • 1
  • 2 star
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


3-star reviews ( Show all reviews )

    Research

Better than Excel.

  • August 16, 2024
  • Review provided by G2

What do you like best about the product?
The modern feel on a spreadsheet product is a relief when other products are not user friendly.
What do you dislike about the product?
The lack of customizability in look is unfortunate
What problems is the product solving and how is that benefiting you?
Creating reports on timeline completion.


    Marketing and Advertising

Robust But Not As User Friendly as other PM Tools

  • August 16, 2024
  • Review provided by G2

What do you like best about the product?
Seems to have good customer service, robust for more technical needs
What do you dislike about the product?
The spreadsheet interface feels clunky compared to the UI of an Asana or Monday. Doesn't feel like the best option for a smaller team with less complex projects or just task management overall.
What problems is the product solving and how is that benefiting you?
Informs other business stakeholders about upcoming marketing campaign dates, organizes many launch dates


    Silvia V.

Docs-based tool to ease team financial decisions

  • August 16, 2024
  • Review provided by G2

What do you like best about the product?
Intuitive, simple and customizable tool for purchasing and financial planning. Helpful for wide, heterogeneus teams.
What do you dislike about the product?
Sometimes sharing features doesn't work perfectly and sheets get lost.
What problems is the product solving and how is that benefiting you?
I can see at a glance themain programs my extended team is working on, filter, share views etc. It's a project management tool for me.


    Broadcast Media

A versatile platform that provides the needs of big organisations.

  • August 16, 2024
  • Review provided by G2

What do you like best about the product?
Creating forms that will easily and clearly format briefs sent through by internal departments.
What do you dislike about the product?
My team and I sometimes share a sheet and when 2 or more users are in there, it takes a bit of time for live updates to refresh.
What problems is the product solving and how is that benefiting you?
We receive a lot of briefs from internal departments so using the WorkApps has been a lifesaver in that it is easy to edit, there are less human error and "accidental deleting". I really enjoy the ability to format these workapps/briefs in a way that makes sense to my team and internal departments.


    Non-Profit Organization Management

Smartsheet helped manage our multi-client marketing projects

  • August 15, 2024
  • Review provided by G2

What do you like best about the product?
We integrated Smartsheet into our marketing department several years ago after struggling to manage our multi-client workflow through email requests from other departments. We created a content calendar for each client and set up automated work flows to alert channel owners of incoming requests. It completely alleviated the need to rely on email requests and search through email threads for relevant information. The departments we worked with were able to input their requests quite easily into our forms. My favorite feature was the automated emails letting the appropriate team members know when new requests came in. We also used the sheet for project management across our societies as information is easy to filter by client and generate links to share with other teams. Smartsheet really helped our efficiency and process management and improved the functioning of our department and how we partner with others.
What do you dislike about the product?
One challenge we did have with Smartsheet was reminding users to save their changes as saving is not automatic. At the start we had other teams feel frustrated with inputting requests and forgetting to save to have them not get on our list of deliverables. Some members of my team also hoped that there would be more project management and collaboration tools for smaller task management segments within a project that could integrate into the program. That said, I have yet to find a tool or platform that can handle all needs of a marketing department well -- especially one that serves multiple clients and products.
What problems is the product solving and how is that benefiting you?
Smartsheet helped us automate our processes and procedures across departments and clients, allowing us to be more efficient and not lose track of requests from other teams. It consolidated cross-department content into one uniform tool so we could effectively manage our deliverables.


    Biotechnology

Great for Project Management

  • August 15, 2024
  • Review provided by G2

What do you like best about the product?
ease of use/user friendly, ability to use various tools within one sheet, I really like the drop down menus that you can use for statuses within the spreadsheet
What do you dislike about the product?
can be some clunkiness when it comes to creating dashboards, have yet to master this part of smartsheet but would really like to.
What problems is the product solving and how is that benefiting you?
project management, timline management, keeping track of tasks and progress - this all helps to keep tabs on everyones work and updates


    Financial Services

Effective Collaboration Tool for Project Management

  • August 15, 2024
  • Review provided by G2

What do you like best about the product?
Smartsheet is a powerful tool for collecting, organizing, and presenting data over the course of a project. The multiple display functions help visualize information in different formats making the program more accessible for various members on the team. The ability to utilize the data to create charts and track progess is helpful in producing progress reports.
What do you dislike about the product?
Smartsheet is not particularly intuitive. Even for individuals with familiarity with Excel or Planner. The program takes some training to understand and utilize. One of the drawbacks, as compared to Excel, is that Smartsheet does not allow two sheets or tabs in one file. It would be helpful to have a sheet with the raw data and a sheet with any graphical output in one file.
What problems is the product solving and how is that benefiting you?
Smartsheet helps people across our organization collaborate, manage project deadlines, and track progress. The program acts as a central repository during a project where in the past, projects lacked effective tracking mechanisms.


    Commercial Real Estate

Good but a bit clunky

  • August 14, 2024
  • Review provided by G2

What do you like best about the product?
Collaboration is priority for us. Excel doesnt offer it (atleast not easily) and we dont really use google spreadsheets or anything .
What do you dislike about the product?
I find that sometimes it glitches out - for example we have had a list of 100 people randomly delete like half of them. And its happened a few times. Not sure if its from having multiple people in the same sheet at one time; but pretty sure its not.
What problems is the product solving and how is that benefiting you?
Streamlines communication makes meetings more efficient and tracking


    Fran C.

Smartsheet review

  • August 14, 2024
  • Review provided by G2

What do you like best about the product?
Smartsheets is easy to use. Has a lot of features
What do you dislike about the product?
Some templates are not easy to edit. Costs are high
What problems is the product solving and how is that benefiting you?
It is an easy way for all employees to track their projects


    Norman Andrew A.

Best experience but needs upgrade

  • August 14, 2024
  • Review provided by G2

What do you like best about the product?
I create most of the Smartsheet sheets/report/Dashboard to our Company's Program work.

I like it because everyone can access the sheets to update all the necessary trackers whenever the resources working.
Automation/Notification is also turn on to all sheets for visibility of designated resources
Formulas are almost the same with Excel
Customization is really a great deal on this, especially on the Dashboard. Mainly depends on the needs of the stakeholders
Each account has limited visibility/access to each reports/sheets/dashboard which is good so we can minimize the risk of sensitive information
What do you dislike about the product?
There is no recall of updates, once the information has been updated accidentally.
Graph in the dashboard is limited to only 1 choice
System Upgrade with no Advice, this is frustrating especially if our stakeholders are working on that day and they can update/access the sheets
Some Formulas from Excel doesnt have the formula function
What problems is the product solving and how is that benefiting you?
Collaboration with different Stakeholders, this is very helpful to know what are the updates to all stakeholders