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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
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  • 4 star
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  • 1
  • 2 star
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  • 1 star
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


3-star reviews ( Show all reviews )

    JP Z.

Great for quick stuff, not as advanced as excel

  • September 05, 2024
  • Review provided by G2

What do you like best about the product?
being able to share with a variety of collueges
What do you dislike about the product?
not being able to lock rows like excel and simple date equations
What problems is the product solving and how is that benefiting you?
sharing documents


    Utilities

Works well if used to it's potential, and you don't mind quirks.

  • September 05, 2024
  • Review provided by G2

What do you like best about the product?
It's a standard, shareable spreadsheet system that is user friendly and has great features. I really like the cell history feature so if a cell is changed accidentally, you can restore the information that was previously there. I also like the ease of sharing with co-workers and ability to limit settings for those you don't want manipulating the data.
The ability to create forms for your data sheets is very helpful if you have employees who need to input, but aren't as computer saavy and reports are simple to create and manage.
What do you dislike about the product?
I'm endlessly frustrated by the frequency of changes to the interface. One example is the search feature. It used to be at the top of the screen so utilizing it was one step. It's been moved to the task bar now and takes an additional step. I use this a great deal and it now takes time away from other tasks. On that note, when you do commence a search, the found object isn't always highlighted on the first try so it's necessary to do over.
I'm also not a fan of the home page and how often it changes.
Lastly, I would like to see more formatting options.
What problems is the product solving and how is that benefiting you?
Smarsheets helps me keep all of my fleet information organized in one convenient place. I'm able to set up task alerts for maintenance and inspections while having the ability to attach important documents directly to the specific unit. I can easily filter and send information right in the program so it gets to those who can get those jobs done.
I also use it to keep track of repair invoices and other fleet related documents and information which greatly helps with Federal and State compliance.
That said, I don't think any of the recent changes have improved my user experience thus far.


    wazim a.

It is good for reporting

  • September 05, 2024
  • Review provided by G2

What do you like best about the product?
I can manage all my project at one place
What do you dislike about the product?
Lack some key features, keep the future but make it more user-friendly smiler to excel
What problems is the product solving and how is that benefiting you?
It helps repot better and understand my project timelines and project that are at risks


    Higher Education

Smartsheet - the cheapest DIY CRM available

  • September 04, 2024
  • Review provided by G2

What do you like best about the product?
Automations, different viewes, and update requests
What do you dislike about the product?
reporting and data analysis could use some improvement
What problems is the product solving and how is that benefiting you?
Smartsheet is able to have a whole end to end online form to grid to dashboard which has been very useful in streamline some of our workflows.


    Airlines/Aviation

It has it's uses

  • August 29, 2024
  • Review provided by G2

What do you like best about the product?
Good for callaborative projects, and tracking project statuses and updates.
What do you dislike about the product?
Quite limited in how the data can be defined and the graphs/charts that can be generated. No burndown chart for example. Once there's more than 2 variables being tracked in an effort on charts, its uses go down dramatically .

More chart and data options. As of now I find using excel or tabelau to be more useful and less limitng most of the time.
What problems is the product solving and how is that benefiting you?
It's good as a single area for a team to track a project and for updates. Hwoever, it is another whoel program that needs to be used jsut for that reason. It would be good to inscrease some of the data capabilites so that meaningful results can be seen on the dashboards.


    Sam R.

Educational

  • August 29, 2024
  • Review provided by G2

What do you like best about the product?
Ability to track WIP, project manage, track project duration, and create automations
What do you dislike about the product?
Limitation for reporting and dashboard functionality - a lot of fields cannot be reported on. Ie cannot change pivot table source/duplicate a report with all source files, cannot capture values in reporting if the column has multi-select, etc. I often have to use Power BI as an alternative.
What problems is the product solving and how is that benefiting you?
Time management tracking across business, team wide visibility


    Manufacturing

it is a really good tool for the project management

  • August 27, 2024
  • Review provided by G2

What do you like best about the product?
The smartsheet has the best sharing feature among all the participents.
What do you dislike about the product?
The interface is not very friendly and pritty basic.
What problems is the product solving and how is that benefiting you?
Smartsheet is really good for tracking the progress of the project and sharing of the project timeline updates.


    Machinery

Comprehensive and User-Friendly PM Tool

  • August 27, 2024
  • Review provided by G2

What do you like best about the product?
I use smartsheet daily, my positive feedbacks are:

Easy to use, we have implemented this tool in a few days
Charts are highly customizable.
All the basic functions are included
customer support really responsive
What do you dislike about the product?
- Printing to PDF is quite tricky.
- No integration with basecamp
What problems is the product solving and how is that benefiting you?
Smartsheet helps us manage projects efficiently by providing a centralized platform for all project-related activities. It allows us to create beautiful Gantt charts for our customers, which visually represent project timelines and milestones. Additionally, Smartsheet helps us keep track of project progress, ensuring that all tasks are completed on time and within scope. This comprehensive project management capability significantly enhances our productivity and collaboration.


    Kristen F.

Overall good experience with a few flaws

  • August 27, 2024
  • Review provided by G2

What do you like best about the product?
Smartsheet offers great flexibility to manage personal and project timelines, which is primarily how we use it. It is easy for everyone to access and very intuitive to use - it takes very little time to learn the basics. It comes with pre-populated templates for specific marketing tasks that have helped speed up development of planning documents for projects.
What do you dislike about the product?
There are a few very annoying flaws: 1-even if you are set for automatic updates, it still warns you when you have not hit save, 2-you cannot copy subitems without expanding every section, and 3-whenever you invite someone to view a sheet, it automatically asks that person if they want to become a licensed user. there is no way to turn this off, and everyone selects it, which then requires I go back and explain they only need to create an account to see a shared sheet, they do not need a license [which is an incremental cost].
What problems is the product solving and how is that benefiting you?
Easy to maintain method to manage personal and project checklists/planning documents


    Oil & Energy

A Solid Choice for Managing Projects

  • August 26, 2024
  • Review provided by G2

What do you like best about the product?
I've been using this tool for project management, and while it has many strengths, there are a few drawbacks. On the positive side, it's incredibly easy to use, with an intuitive interface that makes navigating through various features a breeze. I particularly appreciate the real-time collaboration feature through the Share function, which reduces workload and makes projects more enjoyable.
What do you dislike about the product?
However, one downside is that it can take too long to load at times, which can be frustrating when you're trying to work quickly. Despite this issue, it's still a solid choice for managing projects, but I hope the loading speed can be improved in future updates.
What problems is the product solving and how is that benefiting you?
Not all colloberation tools are the same. This one is just better and just easier to use for most users. Smartsheet solves the colloberation problem for us. The real-time collaboration through the Share function helps my team work together more efficiently, cutting down on time and effort. It’s made managing projects smoother and even a bit more enjoyable.