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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 4 star
    0
  • 1
  • 2 star
    0
  • 1 star
    0

External reviews

10,015 reviews
from and

External reviews are not included in the AWS star rating for the product.


3-star reviews ( Show all reviews )

    john B.

review for smartsheet

  • September 28, 2025
  • Review provided by G2

What do you like best about the product?
I like how easy it is to use, and Ive used smartsheet for a new job that I started, and so far, Ive gained lots of experience and advanced skills.
What do you dislike about the product?
Looking up old charts and trying to find new chart data ti implement within our tasks is the only issue I've had while using Smartsheet.
What problems is the product solving and how is that benefiting you?
Things that relate to data storage and documentation, I would say it benefits me that I can store and adjust to lots of company data.e


    Scott F.

Smartsheet is a smart choice

  • September 26, 2025
  • Review provided by G2

What do you like best about the product?
Smartsheet offers a variety of useful features, but the one I appreciate most is the ability to filter a grid.
What do you dislike about the product?
Overall, I am satisfied with Smartsheet. However, if there is one area that could use improvement, it would be their customer service.
What problems is the product solving and how is that benefiting you?
Smartsheet addresses the ongoing challenge of collaboration and information sharing between departments.


    Mercedes K.

Stay on top of Tasks

  • September 25, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate that I can view my tasks as soon as they are assigned to me, and I also like that my coworkers are able to see when I have completed them.
What do you dislike about the product?
Navigating through the different sheets can be a bit challenging. There isn't any support available when you get lost, which makes it more difficult to find your way.
What problems is the product solving and how is that benefiting you?
Smartsheet has been instrumental in helping our team keep track of tasks that might otherwise slip through the cracks. I appreciate being able to easily identify which team member to approach for support when questions come up. The use of different sheets for tracking and posting also helps me stay organized and focused.


    Construction

Good Product for Organizing Data

  • September 25, 2025
  • Review provided by G2

What do you like best about the product?
Smartsheet is a powerful tool for managing projects and data, especially when it comes to reporting. I like it for its ability to create complex, customizable reports that pull information from multiple sheets and present it in a clear, actionable way. It makes tracking progress, consolidating data, and sharing updates with stakeholders much easier and more efficient.
What do you dislike about the product?
The primary disadvantage of Smartsheet is that building formulas can be challenging and feels less intuitive compared to other platforms.
What problems is the product solving and how is that benefiting you?
I appreciate the ability to create detailed checklists, as well as the option to build an entire portal. This combination makes the experience both flexible and powerful for organizing my work.


    Pharmaceuticals

I enjoy using smartsheet

  • September 25, 2025
  • Review provided by G2

What do you like best about the product?
I love the simplicity of it compared to MS project - smartsheet is far easier to use and understand as a part time project manager.
What do you dislike about the product?
I don't like that my password and login is not saved, and that the system kicks me out all the time if I am not using it. The login process is too long on my system - I have to enter my email (and the field doesn't save so I have to type it in each time), wait for an email to be sent to me with a code, and then enter the code.

I also don't like that when I import excel sheets containing formulas, the formulas don't come across despite me asking the system to import the formulas. I also don't like that in the same exercise I then have to go in and re-designate a date column as a date column from a text column - why can't smartsheet see that this is a date column.
What problems is the product solving and how is that benefiting you?
It is helping us track timelines between us and our vendors


    Hospital & Health Care

It has many great features and I am glad to have those. However, they are not always intuitive.

  • September 25, 2025
  • Review provided by G2

What do you like best about the product?
It makes information feel organized and accessible.
What do you dislike about the product?
It gets overwhelming to keep track of the sheets, workspaces, dashboards and so on. Then on top of it, to have to share access to people for each of these, it just feels too complicated at times.
What problems is the product solving and how is that benefiting you?
It allows information about a particular topic or project to be consolidated into one space. This makes it easier to find the related items.


    Manuel S.

Orginize

  • September 24, 2025
  • Review provided by G2

What do you like best about the product?
You can link sheets together and save data efficiently. Once you have set up the system, it becomes intuitive and easy to navigate. I appreciate that it allows you to chart out every aspect of a job and create a timeline for it.
What do you dislike about the product?
I dislike that when you link sheets it takes a minute to update.
What problems is the product solving and how is that benefiting you?
I appreciate the communication and data storage features. I like that you can leave notes without having to send emails, and that all the project information can be stored in one place.


    Will G.

Smartsheet has been helpful in collaborating with others in one spreadsheet

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
I like the ability to be able to attach files and have conversations with other people in the sheet
What do you dislike about the product?
I don't like that there are no key shortcuts and the ribbon is very confusing. Takes a long time to format the sheet.
What problems is the product solving and how is that benefiting you?
It allows me to track diligence requests with a client and the client is able to respond and upload files to fulfill the different requests


    J D.

Good project tracker that is highly customisable

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
It links together with externa; documents well.
What do you dislike about the product?
It's slightly clunky and i prefer a more intuitive/basic UI, with buttons and icons rather than spreadsheets.
What problems is the product solving and how is that benefiting you?
Having all the information to hand. It allows me to know what tasks are outstanding.


    Biotechnology

really good and effcient tool

  • September 22, 2025
  • Review provided by G2

What do you like best about the product?
timeline view and grid view for differnet stakeholders depending on the project review
What do you dislike about the product?
not app based, only browser based. can be frinedlier in terms of filters
What problems is the product solving and how is that benefiting you?
project tracking