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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 4 star
    0
  • 1
  • 2 star
    0
  • 1 star
    0

External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


3-star reviews ( Show all reviews )

    Veterinary

Good, but could use easier to understand streamlining for simple surveys

  • January 02, 2025
  • Review provided by G2

What do you like best about the product?
Output is in excel, which makes it super easy to compile results.
What do you dislike about the product?
Some of the question setup is still in somewhat of a coded format.
What problems is the product solving and how is that benefiting you?
Smartsheet allowed me to ask complex questions with varying ability for answers from simple yes/no, selected answers, and even free field form.


    Constance B.

Near Great

  • January 02, 2025
  • Review provided by G2

What do you like best about the product?
Ability to have real time collaborative updates in various sheets/workspaces. It is also great to have rows automatically copied into a separate sheet to help with tracking and contact management. Notifications when specified details are met is a huge time saver and keeps things from getting lost in emails.
What do you dislike about the product?
The capability to save a form to edit at a later time/date is missing, if that ability was enabled it would streamline processes, and make it possible to utilize one software instead of two. Based on the FAQ's/forums it seems this is a major issue for other SmartSheet users and would be a MAJOR improvement.
What problems is the product solving and how is that benefiting you?
Email overload and timely workflow movement. Realtime contact updates for various projects and funding support. Organization of documents and workflow/project management.


    Market Research

Usefull user friendly but not fully exploited from my side

  • January 02, 2025
  • Review provided by G2

What do you like best about the product?
It's easy to get started on your own with the videos and a bit of 'trial and error' it allows us to have different workstreams and data (resourcing, finance) all n one place so is more efficient.
I have only once contacted Customer Support but they were really quick on their reply
What do you dislike about the product?
I find some limitations on the forms (ie. not being eble to upload more than one file or filtering responses by 'only links')
The dasboards filters are not the most straight forward/easy to visualize data from a worksheet into a dashboard. Though I have to say, is a feature I would need to watch some training and get better knowledge to be able to have a proper use of it.
What problems is the product solving and how is that benefiting you?
By using Smartsheet we have managed to unify different information and data on our business that allow us to have better visibility, be more efficient and be able to plan better.
Also, it allows managers to keep theis projec status updated while informing fianance and resourcing teams


    Karin B.

SmartSheet helps me stay on track with my projects

  • January 02, 2025
  • Review provided by G2

What do you like best about the product?
I like that I can stay updated on my projects and make comments to send to the team
What do you dislike about the product?
Sometimes hard to find projects and filter
What problems is the product solving and how is that benefiting you?
SmartSheet is helping me by imputing my projects and tasks, assigning deadlines, and pinging me when new items are added. This has helped me stay on track with my tasks and not get behind.


    Security and Investigations

So Close, but Not Excel

  • January 02, 2025
  • Review provided by G2

What do you like best about the product?
Smartsheet is an excellent cloud-based alternative to Google or Microsoft spreadsheets, particularly if your work involves extensive reporting. It’s highly effective for creating multiple reports from a single data sheet, functioning almost like a business intelligence tool.
What do you dislike about the product?
Smartsheet is not Excel and lacks the capability to handle advanced functions like Excel or even other cloud-based spreadsheets. Additionally, its API can be a bit quirky, and it hasn’t kept pace with the availability of integrations.
What problems is the product solving and how is that benefiting you?
smartsheet templates reports off a single sheet easier than spreadsheets.


    Jennifer M.

Its like a fancy version of Excel...

  • January 02, 2025
  • Review provided by G2

What do you like best about the product?
Smartsheets is a user friendly interface. It is easy to learn & navigate through.
What do you dislike about the product?
I think the Smartsheet app could be better. It gets a bit overwhelming w/ the bigger Smartsheets.
What problems is the product solving and how is that benefiting you?
Smartsheet helps me collaborate w/ other departments.


    Computer Software

Great for timeline visualization

  • January 02, 2025
  • Review provided by G2

What do you like best about the product?
Super great to get a grainular view of what goes into our projects
What do you dislike about the product?
the UI is a bit unintuitive in some aspects
What problems is the product solving and how is that benefiting you?
It's a great tool for representing our projects and what goes into each phase. It benifets us by providing transparency to our clients.


    Information Technology and Services

APAC Head

  • January 02, 2025
  • Review provided by G2

What do you like best about the product?
Quick access to information and data comparision
What do you dislike about the product?
Nothing actually. Its helpful in most of the cases
What problems is the product solving and how is that benefiting you?
quick access to information.


    Biotechnology

Smartsheet is an intuitive

  • January 01, 2025
  • Review provided by G2

What do you like best about the product?
I really like the collaborative aspect of smartsheets and the variety of templates that it has available for one to choose from. I can easily share sheets with coworkers and collaborate on gantts and project plans
What do you dislike about the product?
Even though I almost strictly use gantt charts for my work - sometimes I find that its difficult to find the template when I start new.
What problems is the product solving and how is that benefiting you?
Smartsheet allows me to accurately track project progress and update team members on where we are on achieving our goals. It provides an easy platform for people to check out status and comment / tag others when there's questions or updates on tasks.


    Construction

General Project Management A+; as a Financial Tool D-

  • December 31, 2024
  • Review provided by G2

What do you like best about the product?
How perfect it is for team collaboration and the development of processes.
What do you dislike about the product?
It's mobile version is very weak in terms of functionality.
What problems is the product solving and how is that benefiting you?
Internal communication and work flow process.