Smartsheet
SmartsheetExternal reviews
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Smartsheet allows real time collaboration and a variety of organizational features for my company.
What do you like best about the product?
I like that there are several organizational view options when inputting data. Its also pretty easy to share documents and sheets with cross-teams for different workstreams. It is consistent every day we use it, very little downtime or concern with it functioning. It is also intuitive when introducing different smartsheet process onboarding to teams.
What do you dislike about the product?
I wish it had more live updates and didnt require a save button. Sometimes as we get busy and so accustomed to live updated documents, it can be easy to forget to hit save. Perhaps there is a way to toggle for certain docs?
What problems is the product solving and how is that benefiting you?
Smartsheet acts as our calendar log for all of our marketing communications activities. The cloud nature of it is very helpful as well for sharing and on demand viewing.
Good tool if you understand how to use it
What do you like best about the product?
Our team has implemented Smartsheets to track everything from tasks, updates, deadlines—in one place, so there’s no need for endless email chains. It’s flexible enough to fit any type of project and has made managing projects feel way more efficient and way less chaotic.
What do you dislike about the product?
It's not always as user-friendly as I'd like. There are times when it is not intutive to set up a more advanced sheet. And at times I've run into issues making it difficult to share externally.
What problems is the product solving and how is that benefiting you?
It's been a great tool to keep our projects and calendars organized and integrated.
Smartsheet!
What do you like best about the product?
I enjoy using smartsheet with questionnaires in order to gather data from others. It helps me track how we are doing and review specific information.
What do you dislike about the product?
I feel like it can be difficult to use at times, specifically with project management timelines. I ended up going in a different direction for handling that information.
What problems is the product solving and how is that benefiting you?
It has been very helpful with collection of information from others (such as forms) and visualizing that data later.
Good for collaboration
What do you like best about the product?
Collaborating with others in the same organisation is very easy and saves a lot of time
What do you dislike about the product?
Not as feature rich as products from larger companies. Sharing externally or to clients/suppliers that don't use Smartsheet is not very easy.
What problems is the product solving and how is that benefiting you?
We primarily use Smartsheet to create milestones for projects in a pre-sales environment
Product cover lot of area
What do you like best about the product?
Wide range of features which can be use in multi organising
What do you dislike about the product?
Not very handy to use but with learning it can be handled..
What problems is the product solving and how is that benefiting you?
Trigger for the task time
Best For Collaboration
What do you like best about the product?
It's very easy to navigate when it comes to team's collaboration. There are also numbers of features in Smarsheet that could improve workflows.
What do you dislike about the product?
Not that easy to use, sometimes, it can get confusing when you need to use specific functions and create a unique template.
What problems is the product solving and how is that benefiting you?
Workflow.
Great sheet for tracking content flow
What do you like best about the product?
I like being able to have multiple entries in a single cell without having to construct complicated formulae,
What do you dislike about the product?
At times, the renewal process was complicated and problematic, and the company was not always responsive.
What problems is the product solving and how is that benefiting you?
Workflow tracking; helps us see who is working on what project and if deadlines are being met.
Useful for tasking tools
What do you like best about the product?
assigning tasks and managing deadlines with other colleagues.
What do you dislike about the product?
linking between sheets is clunky. frequently signs me out.
What problems is the product solving and how is that benefiting you?
managing larger deadlines and other smaller day to day taks.
For every positive there's a drawback
What do you like best about the product?
Being able to assign work and progress through checklists/processes easily. The reporting does a good job of putting everything together in a way that's easy to digest and share. It is a fairly robust platform.
What do you dislike about the product?
There are some things that just make using it difficult. It's close to being Excel, but not quite. Some of the formulas don't make sense. It's difficult to work not in the direct way Smartsheets wants you to. I want to have dynamic use of a column (but I'm often stuck into one specific drop down or a date, etc). It can be combersome.
What problems is the product solving and how is that benefiting you?
We are able to use it to quickly setup a process and assign work to the appropriate people in the appropriate order.
Good Tool for Collaboration, but Needs UI and Performance Improvements
What do you like best about the product?
Smartsheet provides great functionality managing timesheets and planning tasks as we presently use that for all employees and contractors. The timesheet functionality is usable for simple projects but complex tasks entry may require time consuming repeative tasks.
What do you dislike about the product?
The user interface and overall experience could be more simplified. It is cumbersome and frustrating at times, and the planning boards lack the seamlessness I would expect for efficient project management. This is especially when we are not following templates. Additionally, there are performance challenges when using Safari on Mac, with pages sometimes loading slowly and interactions lagging, which disrupts productivity. I would also hope simplified authentication when using SSO.
What problems is the product solving and how is that benefiting you?
Smartsheet solves our timesheet problem seamlessly. We use the boards to manage our project management and keep track of work tasks for all projects.
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