Gong
Gong.ioExternal reviews
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Gong Review
What do you like best about the product?
The ease of pulling calls from other reps to help further my knowledge.
What do you dislike about the product?
Nothing that I know of now. I am relatively new to Gong, but so far, I think it's pretty user-friendly.
What problems is the product solving and how is that benefiting you?
Being new to my company, I can listen to other team members qualifying calls and pitches.
Great interaction to organize and review client calls
What do you like best about the product?
The interface is easy to use and very clean.
What do you dislike about the product?
The AI could be a bit smarter in filtering similar client quotes together.
What problems is the product solving and how is that benefiting you?
I have noted a better understanding of sales calls and demos from outside their organization, which has led to better company unity towards our vision.
I wish this was around much earlier in my career!
What do you like best about the product?
Being on the sales and marketing side, business development side, etc. I find Gong to be of incredible value. When you're having discovery calls and conversations, you want to focus on the conversation entirely and not have your mind split between listening, taking notes, and thinking of what to say next. Gong has made those things incredibly easy to do during the call and, more importantly, after. I couldn't be happier with it, honestly.
What do you dislike about the product?
If I'm honest, there isn't anything I dislike. At this point, you just want Gong to be able to do what it does so well, just better. Nothing negative to say at this point otherwise.
What problems is the product solving and how is that benefiting you?
As explained above, not having to write notes myself as my calls are happening is incredible as far as staying locked into the subject at hand. Having recordings of the call to reference specific moments is excellent as well.
Great tool for sales
What do you like best about the product?
This tool is essential for sales and other teams to track, review and improve sales calls. I am a product marketer who needs to work closely with sales team and this tool gives me all the insights to make the right decisions.
Its very easy to search for conversations and find out the right one based on keywords. definitely recommend to all business functions including sales.
Its very easy to search for conversations and find out the right one based on keywords. definitely recommend to all business functions including sales.
What do you dislike about the product?
Nothing at the moment. Great product with great features.
What problems is the product solving and how is that benefiting you?
Get feedback from customers and share it with internal teams. This tool also helps sales improve conversion rate .
Gong's great
What do you like best about the product?
Records calls, good transcript most of the time
What do you dislike about the product?
Sometimes doesn't record a call, sometimes messes up transcript
What problems is the product solving and how is that benefiting you?
Training/listening to calls
Amazing and so helpful
What do you like best about the product?
Being able to listen back with point markers for topics
What do you dislike about the product?
Nothing, it's a great tool and works seamlessley
What problems is the product solving and how is that benefiting you?
I've learned my job at 2x the speed by listening to my co-workers
One tool you cannot live without in sales.
What do you like best about the product?
The ease of use and the information one can pull from gong.io is incredible.
What do you dislike about the product?
Not knowing exactly how the deal tool is calculating pipeline in the reports.
What problems is the product solving and how is that benefiting you?
Gong has given us insights into the conversation our team is having on the phone and in demos with potential customers that we would not have without the recordings.
Great way for constant improve!
What do you like best about the product?
The option to get a review on each call by your team and manager.
What do you dislike about the product?
It is a little bit hard to get a proper overview.
What problems is the product solving and how is that benefiting you?
- constant learning and improving
- sharing recordings with customers
- sharing recordings with customers
Recommendations to others considering the product:
It would be great to offer cool playbooks
Gong Review
What do you like best about the product?
User face is easy to follow and intuitive
What do you dislike about the product?
Sometimes my calls won't appear from Salesforce.
What problems is the product solving and how is that benefiting you?
By hearing my calls, I can improve on my language. It also serves as an easy tool to use whenever I want to listen to my calls.
great product
What do you like best about the product?
i can listen to my calls and look at the transcript
What do you dislike about the product?
sometimes the calls take a long time to go into gong
What problems is the product solving and how is that benefiting you?
seeing if i talk too fast and stumbling on my words
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