Gong
Gong.ioExternal reviews
6,454 reviews
from
and
External reviews are not included in the AWS star rating for the product.
very well
What do you like best about the product?
automatic addition to the calls scheduled
What do you dislike about the product?
nothing as of now that I can tell...........
What problems is the product solving and how is that benefiting you?
notes during calls, rehear calls,analyse calls
Straight forward and seamless user experience
What do you like best about the product?
As someone who works with clients, the ease of use of Gong allows me to follow the history of communications across the company and mediums. with a client. As a cherry on top, I can scan transcripts and share calls. Really user friendly.
What do you dislike about the product?
Would like more analytics in the platform.
What problems is the product solving and how is that benefiting you?
Documentation and Client history. I benefit from having organized access to the entire client communications history and an organized format.
Recommendations to others considering the product:
expedited ease of use and transparency via gong
A pretty awesome tool for a new digital world
What do you like best about the product?
The differentiation of the voices, so you can recognize who speaks. Also the way that Gong works, that record the meetings automatically and send you an email with the call.
What do you dislike about the product?
That you can't read the transcript with the size of the video bigger.
What problems is the product solving and how is that benefiting you?
I working as a product owner, and I have a lot of calls. Gong gives us the possibility to review the calls, understand the gaps of the calls and give a double click on it.
Positive experience
What do you like best about the product?
As a new hirer, it is nice to be able to listen to veteran employee calls.
What do you dislike about the product?
Some of the search features could be improved upon.
What problems is the product solving and how is that benefiting you?
I am learning more about our product and how to effectively sell it.
One of the best tools for documenting and analyzing meetings and conversations
What do you like best about the product?
Auto-recording of calls and auto-saving of transcripts, wherein we can review any time, is the best feature. Moreover, it has "points of interest," which states some key points mentioned in the call
What do you dislike about the product?
Not much of a dislike, but I would love to see some NLPs applied on the text/transcript of the conversations to auto-suggest what are the insights derived from the call, what are the commonalities from multiple prospect conversations, improvement areas in rep pitches, and so on.
What problems is the product solving and how is that benefiting you?
Problems solved: Auto-capturing all conversations to understand and take notes at a later point of time and focus only on the existing meeting
Benefits realized: 100% success rate in call recordings and capturing; 80%+ accuracy in points of interest derived from call transcript
Benefits realized: 100% success rate in call recordings and capturing; 80%+ accuracy in points of interest derived from call transcript
Gong has become my go-to business intelligence platform
What do you like best about the product?
I love how I can gain visibility into which team members are talking to my accounts so I can get up to speed quickly. I also find the analytics that Gong provides on my deals to be really helpful. For example, through Gong I know that when I have 3 more more direct touch points I am more likely to close the deal.
What do you dislike about the product?
There is so much to the platform that sometimes it gets too complex and hard to navigate around to get to my most important insights quickly.
What problems is the product solving and how is that benefiting you?
Deal intelligence
Review of most recent touch points with my accounts and deals
More insights into what my customers are saying
More insights into what deals I'm falling behind in
Review of most recent touch points with my accounts and deals
More insights into what my customers are saying
More insights into what deals I'm falling behind in
Recommendations to others considering the product:
Gong is an absolute must-have for scaling sales teams. It allows managers to do sales coaching in a much more effective manner.
Easy to use platform and accurate logging
What do you like best about the product?
call recording is accurate and easy to review
What do you dislike about the product?
can only view 10 calls/page on "View all"
What problems is the product solving and how is that benefiting you?
Call planning and structure, better sales skills
Recommendations to others considering the product:
Filtering is beneficial
very good product overall
What do you like best about the product?
Enabling salespeople to replay calls, search content, and learn; it is a brilliant tool to spread knowledge across the team, learn from previous experiences and improve whenever necessary.
What do you dislike about the product?
sometimes, when replaying a call, you could get disconnected, and the only workaround is to refresh the page and go back to where you got disconnected,
What problems is the product solving and how is that benefiting you?
Learned from experienced colleagues by watching the recorded calls and quickly getting to the relevant parts for my skills. I've also using it to improve my presentation and communication skills.
Gong has helped me become a better salesperson
What do you like best about the product?
Gong makes it easy to go and review my calls with my manager. It also helps with reminding me what I talked about on calls and gives me notifications to keep my pipeline fresh and up to date.
What do you dislike about the product?
The only problem I've had with Gong is having to explain the use of it on calls with new clients. It comes into calls as "notetaker" and a lot of clients just think I have someone taking notes for me.
What problems is the product solving and how is that benefiting you?
Before Gong I couldn't have my manager on all of my calls, and it was hard to recap something with my boss. Now it's easy to pin him in my Gong calls when I have questions or want him to review something.
great for remembering things said on a call to reference info later on!
What do you like best about the product?
the automatic notetaker that records a transcript of what was said on the call
What do you dislike about the product?
how it announces itself at the beginning of the call
What problems is the product solving and how is that benefiting you?
dont have to worry about taking notes on everything that was said
showing 761 - 770