Airtable
AirtableExternal reviews
3,162 reviews
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Flexible and Intuitive
What do you like best about the product?
What is most helpful is the ease of use and the number of features. Implementation has been easy and gradual. Airtable has become a part of our daily operations. The flexibility has allowed us to gradually integrate it into our existing procedures. I haven't needed much communication with customer support except to explore additional features to use in our industry.
What do you dislike about the product?
We have no complaints - it's a blank canvas on which you can build some amazing things.
What problems is the product solving and how is that benefiting you?
Airtable is really helpful in managing our rental inventory and providing real-time updates for our task management.
Agile, modular and easy to use
What do you like best about the product?
I was able to start using Airtable meaningfully almost immediately due to its ease-of-use and ability to create but then continue to build on top. For certain areas where my level of experience is more limited, I was able to use their AI options to bridge the gap on things that may have otherwise taken me a while to hash out (and realistically, probably just would have never gotten around to). This kept me building vs. hitting roadblocks.
What do you dislike about the product?
Overall, I am a big fan. Every once in a while I hit a snag where I can't figure out how to implement something using the native tools, however this is likely emphasized due to the ease of use of everything else. In other words, when something isn't there is sticks out more due to how much already exists.
What problems is the product solving and how is that benefiting you?
Duplicative data everywhere (I was able to kill over 300 spreadsheets my new company was using within a matter of the first month) as well as modular automations that remove repetitive actions.
Our favorite tool! I recommend Airtable to all Harvard University staff members.
What do you like best about the product?
There are SO many ways to visualize data -- from all the views to the interface feature, I am able to easily manipulate my Airtable data for many uses in higher education administration. My team and I use Airtable everyday, multiple times a day for knowledge sharing on our fellows to tracking speakers or events. We used to use Salesforce, but found Airtable to be a more affordable, more user-friendly, and less complicated software for our small team. It is easy to learn and easy to get customer support via email or video call (because we have the Enterprise plan). It works like an Excel spreadsheet, and has easy upload or copy/paste features, which allowed for a near seamless implementation process. We do not use any integrations currently, but I know there are many options for us to use in the future.
What do you dislike about the product?
We are on the front end of Airtable innovation, so there have been many features we wish Airtable had but does not have it *just yet*. We have raised these concerns to the Airtable Enterprise Support team and hope to see it rolled out in the near future.
What problems is the product solving and how is that benefiting you?
We need a user-friendly knoweldge sharing platform for all of our staff members -- something that is diverse enough to serve our various needs, but not so complex that even our least tech-savvy coworkers can use. Airtable has solved this problem as we moved away from Salesforce to use it exclusively. We do not have an IT support member on our team, so it's great that we can design Airtable for our own use without being dependent on a consultant or tech specialist.
Airtable is AMAZING!
What do you like best about the product?
I love the versatility and how use-friendly Airtable is. Saves time and money by allowing us to automate otherwise time-consuming tasks.
What do you dislike about the product?
I wish it could do just a little more without external integrations. Specifically as it relates to a calender and booking of spaces.
What problems is the product solving and how is that benefiting you?
Airtable helps us collect data from outside data and then complete tasks based on that data. It allows us to route information to the right individuals and ensure a seamless flow of work.
Most Versatile Platform for your Business
What do you like best about the product?
- You can build just about anything
- Paid accounts get a lot of features
- Automations are powerful/easy to integrate with
- Interfaces can now be made public
- Easy to keep your business organized and running smoothly
- Easy to get up and running/implement
- Paid accounts get a lot of features
- Automations are powerful/easy to integrate with
- Interfaces can now be made public
- Easy to keep your business organized and running smoothly
- Easy to get up and running/implement
What do you dislike about the product?
- Customer support can be slow/hard to reach
- Free account can be quite limited and does not allow to get the most out of the platform
- Free account can be quite limited and does not allow to get the most out of the platform
What problems is the product solving and how is that benefiting you?
- Can handle a lot of data
- Generally quite fast
- Easy to integrate with
- API is very good
- Easy to build things
- Generally quite fast
- Easy to integrate with
- API is very good
- Easy to build things
Airtable has streamlined our marketing project management and improved team collaboration
What do you like best about the product?
Streamlined collaboration and visibility
What do you dislike about the product?
Airtable's reporting is useful but lacks the depth and customization of specialized analytics tools.
What problems is the product solving and how is that benefiting you?
Airtable is solving the problem of disjointed project management and collaboration across our marketing team. By providing a centralized platform, it allows us to streamline our workflows and maintain a single source of truth for all campaign activities. Additionally, Airtable's shareable calendars and various views enable external teams and stakeholders to see both high-level and granular views of all marketing activities, something that didn't exist within our organization before. This results in enhanced visibility into our marketing projects and improved overall productivity and decision-making.
Powerful Data Management System
What do you like best about the product?
Airtable is dynamic and powerful with a diverse set of functionalities.
What do you dislike about the product?
It requires active management to reign in data sprawl and keep streamlined
What problems is the product solving and how is that benefiting you?
We use Airtable primarily as a tracking tool to monitor project status, and collect data from individuals typically via the form view. The ease of data manipulation and filtering as well as integrations with MS Teams, Outlook, and DocuSign (via API) have significantly streamlined our internal processes.
Great low code, no code platform to build any apps with automation
What do you like best about the product?
Easy to integrate different data sources, create various apps using interfaces, and build automation to get work done effectively and efficiently
What do you dislike about the product?
Learning curve is high, Interfaces design is still not that flexible to create the apps exactly the way you want to
What problems is the product solving and how is that benefiting you?
Create a process workflow application with minimal effort
A continuously improving, endlessly customizable tool to improve visibility and efficiencies
What do you like best about the product?
Airtable is a very easy-to-learn tool that has allowed our corporate communications team to create a fully customized project management interface for task and project tracking, editorial calendars, a repository of team resources, a host for content analytics and so much more. While training our team on this new way to track projects was time-intensive, employees picked up on how to use the tool quickly and were excited to finally have integration across workflows that previously took place in disparate tools.
What do you dislike about the product?
While sign-up sessions to speak with Airtable engineers to solve problems (Ask an Expert sessions) has been extremely useful, the overall customer support function is a bit slow. Most queries are handled via email, as there is no customer support phone number, which can be a little frustrating for issues where a call would solve the issue more quickly. Nonetheless, the email support is helpful.
What problems is the product solving and how is that benefiting you?
Airtable has primarily driven efficiencies and increased visibility on the work being done across our team. From an efficiency perspective, by simply tracking their day-to-day work in Airtable, our team now has automatically up-to-date editorial calendars, dashboards that convey workload and insight into things like what topics and individuals our communications are covering (and, by proxy, missing) in real time. From a visibility perspective, managers and senior leaders can seamlessly see the work being done down their hierarchy with easy-to-use dashboards and filters. These efficiencies and increased visibility allows our team to spend more time making strategic choices.
Great tool for staff to get stuff done
What do you like best about the product?
Airtable is easy to use, flexible, and extremely powerful. Non-technical staff around my institution picked it up by watching online tutorials, and have been using it regularly to solve problems for themselves. Getting Airtable set up was pretty easy. There's a bit of a learning curve to the tool, but because staff can see how they can use it, they are eager to learn it and put it to good use.
What do you dislike about the product?
Setting up Single Sign On has been a challenge, but definitely not a deal breaker.
What problems is the product solving and how is that benefiting you?
Staff here are able to build out tiny 'applications' without needing any support from our developers. This has meant that a lot of challenges that were not high-enough priority to warrant developer time to fix them are suddenly getting fixed at the point of need.
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