Airtable

Airtable is used to manage and keep track of sprints, and anything that needs to be prioritized or any specific Jira change requests that need to be considered, as well as any kind of sprint planning that will be performed in Airtable.

Airtable is used to ensure that any kind of recent sprints that need to be tracked, such as any kind of daily changes or any kind of activities that need to be performed, are captured there. We also have categorization across various different things, so if there is a need to communicate about any kind of recent change request changes that need to be performed or anything that needs to be taken into consideration, Airtable is part of the picture.

Overall, the program logs are maintained in Airtable, including milestones, deliverables, risks, issues, and change requests, all classified and tracking releases. Airtable serves as a centralized location wherein all developers, the operations team, CI/CD, and DevOps teams work together to ensure that sprints are scheduled and worked according to requirements and cases with comments added so that everyone has a high-level exposure of what is exactly happening in the organization.

Airtable offers multiple different features, particularly in the planning sector and calendar options, wherein workspaces can be created and shared with colleagues working together. Airtable provides numerous features such as managing groups, enabling notification preferences, and allowing communication with colleagues wherever they are working, such as if one person is in China and another is in India, with the option to notify changes and customize language preferences. The appearance can be changed and Airtable can be integrated with multiple other tools such as calendars in Microsoft Teams for notifications. You can start with templates or use AI to build custom apps, tailoring workflows.

Workspaces are the primary focus because this is where all people have access shared between various different teams, allowing one particular person focusing on one area to make modifications or enhancements that are viewable.

Airtable has had a positive impact, where previously reliance was placed on a calendar schedule for stand-up calls, spending lots of hours to understand who worked on which task. After Airtable came into the picture, so much time has been reduced, primarily focusing on productivity and engaging in development. Airtable provides managers with an overview of operations performed, how long tasks take, and the expected completion dates.

There is definitely a scope of improvement for Airtable, particularly in understanding the menu bar, which seems very small but has multiple functionalities beneath it. If things could be segregated based on Workspaces all together, it would greatly enhance user understanding of the product.

There are some UI changes that need to be improved, as this is where people start understanding Airtable better.

Airtable has been used for more than three plus years.

Airtable is definitely stable.

Airtable is scalable across multiple systems, handling high volumes or large numbers of requests from various groups with ease, maintaining application performance even under heavy requests.

Customer support is really great; they are always helpful whenever cases are created and respond based on their SLAs.

A particular solution was not being used. Reliance was placed entirely on separate lead managers responsible for managing operations, but now Airtable has replaced this.

There are definitely multiple different kinds of change request releases which have recently happened wherein the product was launched. Multiple different kinds of defects were encountered and were preferably maintained as a bug. As a part of that process, sprints that release every bi-weekly, that is every two weeks, are performed. In those sprints, the major focus and work is on making enhancements to the existing infrastructure and deploying that particular infrastructure to production. This ensures that the environment is always safe and secure and has saved a lot of time rather than relying on manual workflow.

Pricing, setup cost, and licensing were pretty much easier because Airtable is straightforward. The pricing can be priced for five years and renewal of every two and a half years or every one year happens easily. Considering the pricing, pricing will be good for an enterprise if applications are enterprise-level. However, for a smaller organization, Airtable would not be recommended because it is commercial and a bit expensive for a smaller organization that cannot bear it.

GitHub has been evaluated. There is a central repository wherein all the enterprise users can connect and do the merging or the branching of the operations. After that, Airtable has been tried.

Airtable is advised for mid-level and CMM Level 4 or 5 organizations to consider using as a replacement for current GitHub repositories, as it connects various AI tools and allows cross-functional teams to work in a central location. This way, teams can understand expected ETAs for change request deployments and ensure tickets do not bridge into SLA.

Airtable is the best application to ensure integration among developers, DevOps engineers, and the CI/CD team. This review has been given a rating of 9 out of 10.

Public Cloud

Amazon Web Services (AWS)

What do you like best about the product?

Airtable’s genius is its flexibility. It lets you build applications quickly and tailor them to your processes without deep technical knowledge. If you’re comfortable with tools like Microsoft Excel and Microsoft Forms, you can get started with Airtable very quickly.

In our organization, we’ve used Airtable to automate employee onboarding, coordinate disaster relief efforts during times of crisis, compile and synthesize research to support evidence-based decisions, and manage and track assets. Today, we have more than 60 Airtable apps and bases, many of which leverage integrations such as Zapier, PDF.co, Formsite, and others.

Some of my favorite features are the flexibility to create different user interfaces for different audiences, the ability to deploy public-facing forms for easy data collection, and especially the ability to use AI at the field or cell level. That last feature is incredibly powerful because it allows AI to become part of a workflow rather than just a separate tool.

It’s difficult to calculate the total cost savings Airtable has created for us, but at a minimum, we estimate it has saved us about $50,000 per year compared with subscribing to numerous specialized applications to meet the same range of needs.

What do you dislike about the product?

I honestly struggle to identify much that I dislike about Airtable, other than the fact that new features sometimes arrive faster than I can fully explore the ones already available.

One challenge I do encounter is returning to automations or interfaces that I built months earlier. If I have not touched them in a while, it can take some time to reacquaint myself with how everything was configured before making changes or improvements. That is probably less a limitation of Airtable and more a reminder that I need to do a better job documenting what I build.

What problems is the product solving and how is that benefiting you?

Employee onboarding, asset management, disaster relief efforts, Intranet forms, workflows, and notifications, etc. We also use it to support submitted IT support tickets by associating NFC tags with metadata inserted into the support ticket request form.

What do you like best about the product?

What I like most about Airtable is the combination of a relational database with a front end that non-technical teams can actually use.

I build operational systems for small businesses, memberships, masterminds and service-based businesses, and Airtable gives me the flexibility to take processes that are scattered across spreadsheets, inboxes and multiple tools and bring them into one connected system.

I particularly like being able to link data across tables, build formulas and automations, and then use Interfaces to give different people a much simpler view of the information they actually need.

That means a business owner can have a high-level command centre showing things like revenue, client or member status, renewals, payments and operational risks, while the team works from completely different views designed for their day-to-day responsibilities.

It is flexible enough that I can build systems around the way a business already works rather than forcing the business into a rigid piece of software.

What do you dislike about the product?

The flexibility is also one of Airtable's weaknesses.

Because you can build almost anything, it is very easy for a base to become overly complicated if the underlying process and data structure have not been thought through properly first.

There are also still situations where I would like more control over Interfaces and the end-user experience. Airtable has improved enormously here, but there is a gap between building a great internal operational application and having the level of front-end flexibility you would get from a dedicated application platform.

As someone who builds Airtable systems professionally, I also have to think about long-term platform dependency. When a business puts a significant part of its operations into one platform, portability and future platform changes naturally become part of the architectural decision.

What problems is the product solving and how is that benefiting you?

The biggest problem Airtable solves for my clients is operational fragmentation.

Information often exists in several different tools and in people's heads. A founder may know what is happening across the business, but the team has no single place where that information connects.

I use Airtable to create systems that connect areas such as:

CRM and sales pipelines
Client or member onboarding
Contracts and renewals
Payment recovery
Support requests
Tasks and follow-ups
Program or service delivery
Engagement and retention
Reporting and CEO dashboards

The benefit is not simply having the data in one place. The real value is making the business more visible.

Instead of someone manually checking five different tools or asking the founder what needs to happen next, the system can surface the records that need attention and trigger the appropriate workflow.

For the businesses I work with, that reduces manual administration, makes delegation easier, and gives the founder a much clearer view of what is happening without having to be involved in every operational detail.

What do you like best about the product?

What I like best about Airtable is its flexibility and how easy it is to turn complex data and processes into user-friendly experiences. Also how Airtable brings data, automations, AI together in one place. It gives me the flexibility to start simple and continuously improve and scale a solution as business needs evolve.

What do you dislike about the product?

While Airtable already offers many integration options, having a broader range of built-in integrations would make it even easier to connect workflows across different systems without relying on additional tools or custom solutions.

What problems is the product solving and how is that benefiting you?

Airtable has helped reduce manual work, improve visibility and collaboration, and make our processes more consistent and easier to scale. Most importantly, it allows us to spend less time on administrative tasks and more time focusing on higher-value work.

What do you like best about the product?

I really like the flexibility of Airtable's automations and how the views, linked records, and interfaces allow us to build exactly the workflow we need without any code. The automations, linked/lookup fields, and custom interfaces have been particularly valuable for our team. The setup was straightforward thanks to the intuitive interface, allowing us to get up and running quickly. Additionally, I appreciate how Airtable helps replace a tangle of spreadsheets and manual updates, providing a central place that gives us much better visibility across the team.

What do you dislike about the product?

The main thing is that pricing can add up as usage scales. More flexibility in the automation trigger and pricing tiers for smaller teams would be nice, but overall it's a small ask compared to the value we get.

What problems is the product solving and how is that benefiting you?

I use Airtable to replace tangled spreadsheets and manual updates, providing a central place to track workflows with better team visibility and automation.