Outreach Sales Execution Platform
OutreachExternal reviews
3,498 reviews
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Great experience with Outreach.io
What do you like best about the product?
I love how users can be split up into teams or "collections" that are unique to those specific business units.
What do you dislike about the product?
One downside at times is connection issues with other software tools that we use (Dialpad, Salesforce).
What problems is the product solving and how is that benefiting you?
Outreach allows our users to setup sequences and calling campaigns very easily and manage their incoming contacts/leads.
I worked in 2 systems, Outreach is comfortable
What do you like best about the product?
I like that it's fast. Almost no bugs. Well thought system. I can easily google questions I have. pretty logical. Has many options for different businesses
What do you dislike about the product?
I dodn't like that sequences have to be started after every replied email. Sometimes they are just about 'thank you for the information'. Sometimes it's not obvious where to find an answer and I have to google it. But they are minor issues.
What problems is the product solving and how is that benefiting you?
For us it's about visibility of leads and the smoothness of work.
Good CRM for prospecting
What do you like best about the product?
Easey to use and powerful to bring data under one view.
What do you dislike about the product?
Prospecting friendly but not the best for end-to-end sales.
What problems is the product solving and how is that benefiting you?
Streamlining communication and targeting segments with less manual work.
Outreach review
What do you like best about the product?
Simple to navigate. Email outreach through this software is also very helpful!
What do you dislike about the product?
Nothing too pressing comes to mind. However, I'd like to see more website links to folks I'm contacting populate.
What problems is the product solving and how is that benefiting you?
From time to time, our time will have connectivity issues, but this is rare. Benefits-wise, being able to track and pull data from our reps' work is great!
Recommendations to others considering the product:
Love it!
very impressive software.
What do you like best about the product?
how it integrates with salesforce & gmail.
What do you dislike about the product?
adding clients to sequence can be quicker
What problems is the product solving and how is that benefiting you?
TIME!!!
Efficient and Transparent Sales Enablement Tool
What do you like best about the product?
Having a proper overview of how the team is performing, and which actionable solutions we can provide following data generated through Email Sentiment, Call Data, Sequence useage, etc
What do you dislike about the product?
Lack to personalise reports directly on Outreach (requires a lot of manual looking around + export function is as useful as it could be, given all the data that is on Outreach). The inability to find and organise Tags in one place
What problems is the product solving and how is that benefiting you?
Avoiding prospects to slip through the cracks, quickly find and organise them to reengage
Director of Sales Development
What do you like best about the product?
Outreach is very easy to learn for new sales reps. With the integration with Salesforce it makes tracking your prgress with accounts and contacts simple.
What do you dislike about the product?
Very rare but some infrequent outages did hold up our team for a few hours.
What problems is the product solving and how is that benefiting you?
We were able to solve problems for tracking activity and the effectiveness of our messaging through email and call reviews. It's easy to centralize the message through sequences.
Great Software!
What do you like best about the product?
It can do so much and is very informative on how active our sales team is. It's helpful to determine what kinds of messaging does and does not work.
What do you dislike about the product?
More mandatory training when implementing
What problems is the product solving and how is that benefiting you?
Integration with SF and recording activity per account. This will help manage our pipeline
Email Automation for the Individual Contributor
What do you like best about the product?
Helps scale engagement with a client list
What do you dislike about the product?
Bad workflow automation functionality that needs to be up-leveled.
What problems is the product solving and how is that benefiting you?
Enables email engagement at scale without manual effort once it's setup
Good Sales Engagement Platform
What do you like best about the product?
Good ability to integrate with other platforms, using sequences and templates
What do you dislike about the product?
Could be easier to suggest certain content or best practices that would resonate with prospects
What problems is the product solving and how is that benefiting you?
Streamlining top-of-funnel activities
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