Outreach Sales Execution Platform
OutreachExternal reviews
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Outreach supercharges your sales efforts
What do you like best about the product?
Easily create sequences
Tags make it easy to organize
Customer Support is fast and reliable
Tags make it easy to organize
Customer Support is fast and reliable
What do you dislike about the product?
There is not much to say here. I've been very happy with the product overall.
What problems is the product solving and how is that benefiting you?
Automating prospecting efforts
Great tool for prospecting, account management and scheduling meetings
What do you like best about the product?
It's really easy to understand if a prospect or a customer opens, receives your outgoing email and/or communication. The scheduling piece is really helpful that integrates with gmail simply.
What do you dislike about the product?
The main items are the chrome extension sometimes turns off by itself and you have to re-enable it manually. The last update for scheduling meeting times is a bit harder to see when you are combining calendars (mainly internally).
What problems is the product solving and how is that benefiting you?
Simple and faster way to outbound prospecting to multiple contacts, schedule follow up meetings without manual work and understand if the customer has seen your last notes
Recommendations to others considering the product:
It is really simple to use and a great solution for your everyday account executive/account management, customer-facing needs. I always make sure the Clicks / Opens are toggled on so I can see when to re-engage with a prospect or a customer appropriately.
Excellent CRM for SDR and Account Executive collaboration
What do you like best about the product?
Outreach is user-friendly and allows you to track communications with prospects at each step of the sales cycle. The visibility and filter options allow you to review different campaigns and segments of prospecting individually and as a team. In addition, creating and testing new messaging is simple and rewarding.
What do you dislike about the product?
I wish I could look up prospects by phone number. Sometimes a prospect will call back on my cellphone, and I can't quickly look up their information on the fly.
What problems is the product solving and how is that benefiting you?
We are discovering which email subject lines generate opens and how we should structure our cadence of emails to engage our prospects. We are also able to collaborate across teams to understand how we have communicated with different accounts. The visibility across groups is helpful to strategize on hot and warm accounts.
Recommendations to others considering the product:
Outreach will save your company time and convert prospects into customers. I would be sure to take advantage of resources to improve your email marketing to get the best use of the tool.
Outreach Makes Bulk Correspondence Easy
What do you like best about the product?
Outreach pulls all of my contacts from Salesforce and allows me to set groups based on market segment/usage/contact title.
What do you dislike about the product?
Sometimes identifying the right clients for the right correspondence can be time consuming.
What problems is the product solving and how is that benefiting you?
Outreach allows me to maintain constant communication and provide news and updates to clients regularly.
Account Executive
What do you like best about the product?
The most helpful aspect of Outreach is its user-friendly interface. Outreach helps me identify new opportunities with prospects and streamline processes.
What do you dislike about the product?
The downside to Outreach is many prospects have opted out and we cannot target them in any way.
What problems is the product solving and how is that benefiting you?
We are streamlining workflows and automating very manual processes by using Outreach.
The Best Modern Day Prospecting Tool
What do you like best about the product?
I love how you can use sequences to send out multiple people without having to do much manual work. I have some days where I need to send out hundreds of emails and Outreach helps me to do that with much ease!
What do you dislike about the product?
There is not much that I dislike about it. There are only two things that I can think of. It can be frustrating when I want emails sent out but due to holidays or other scheduling I cannot send it (wish there was an override button for a 'send now' motion). The other thing is I wish you could send out messages through Outreach to LinkedIn a little bit more smoothly.
What problems is the product solving and how is that benefiting you?
I am able to see who replied, interacted, or not recieved my emails in bulk. This is very helpful in knowing who I should reach out to more often or if I should even reach out again.
Great tool for SDR/BDR's
What do you like best about the product?
I like the ability to see who is engaging with my messaging. It helps me prioritize the people I should follow up with. Equally important to me is the ability to AB test with outreach. Identifying then scaling the messaging that resonates is a key to my success!
What do you dislike about the product?
The reporting for teams is not as capable as I would like it to be. Outreach does great at providing aggregate reporting for all users, but when I want to dive down into my own team, some of the reporting becomes more limiting.
What problems is the product solving and how is that benefiting you?
We use Salsesfoce for our CRM. It is an amazing tool, but a very poor task, call and email management tool. Outreach streamlines the process of contacting our prospects at scale.
Recommendations to others considering the product:
If you have a team of SDR/BDR's that use common messaging to their prospects and you require a tool to streamline dials, emails, and social selling on Linkedin, Outreach is a great option. It provides management the flexibility to keep teams on point with set messaging or allows latitude for teams to operate more autonomously with messaging. It is not an autodialer. I've had a great experience with it for the last 5 years!
Outreach Review - 11/4/2021
What do you like best about the product?
I love the automation and analytics that Outreach provides to our business operations. It allows us to create a uniform workflow for users to follow.
What do you dislike about the product?
~I feel like there are improvements that can be made to the reporting features that Outreach offers.
What problems is the product solving and how is that benefiting you?
Outreach helps us greatly with our inbound lead management and lead routing. The ability to set up triggers that automate the inbound lead process is huge!
The go-to app for all BDRs
What do you like best about the product?
The email open notification feature is the best. Besides, the fact that all activities (calls, emails, LinkedIn requests etc) to be performed are auto-scheduled and reminded of and do not require manual intervention.
What do you dislike about the product?
Inability to skip tasks in bulk - not permitted by Outreach.
What problems is the product solving and how is that benefiting you?
Working as a BDR, timely reach out to prospects is critical. Scheduling with Outreach and it's task reminders help reach out to the prospects at desired time. Besides, email open notification feature enables maximize connects.
Recommendations to others considering the product:
Outreach has multiple use cases. Make sure you're aware of all those concerning your profile before starting to use it full-fledged.
Easy to use
What do you like best about the product?
Outreach has a ton of capabilities and is super easy to use! I can provide our sales team with easy templates and sequences to use for our marketing-related campaignes.
What do you dislike about the product?
The UI is a bit difficult to follow at times (for example: you have to expand your window to see metrics on your templates). A lot of info is minimized which can get confusing.
What problems is the product solving and how is that benefiting you?
We use Outreach mainly for our sales teams to communicate with prospects and customers.
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