Outreach Sales Execution Platform
OutreachExternal reviews
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Biz development for high growth startup to IPO
What do you like best about the product?
Automation, ease of use, robust feature set, compliant, fast
What do you dislike about the product?
sometimes clunky, outages, contacts not syncing / showing
What problems is the product solving and how is that benefiting you?
accelerate pipeline generation, continual execution & delivery
Recommendations to others considering the product:
less outages
Helpful Software for SDR Outbounding, Customer Outreach
What do you like best about the product?
From an operations perspective: setting things up was fairly straightforward (links to SFDC, Zoominfo, etc) . From an end user perspective: once you get trained on the software, using it to set up campaigns is straightforward either in the platform itself or in email.
What do you dislike about the product?
From an operations perspective: when you're firing tons and tons and tons of campaigns over the course of years, it's a pain to manage. So many old and unused campaigns that aren't necessary or relevant anymore. Manual cleanup.
What problems is the product solving and how is that benefiting you?
We are solving two problems: reaching out to prospects in the pre-sales cycle in an automated and scalable way and reaching out to current customers who we've seen have low usage to try and drive engagement.
Outreach.io- Review
What do you like best about the product?
easy to use tool, integration with CRM, wonderful UI/UX design
What do you dislike about the product?
complexity as there is so much you can do in Outreach but not functions may be necessary
What problems is the product solving and how is that benefiting you?
Sales efficiency with outreach and managing pipeline.
Strong product
What do you like best about the product?
Love the automation, can have trrouble importing contacts
easy fields
easy fields
What do you dislike about the product?
Wish that there was a way to integrate linked outreach to automate sequences
or to add certain custom content to select contacts but generally keep the full sequence the same
would be cool is you could auto dial contacts then only be routed answers
or to add certain custom content to select contacts but generally keep the full sequence the same
would be cool is you could auto dial contacts then only be routed answers
What problems is the product solving and how is that benefiting you?
saves time when prospecting, easier to reach out to more people since it is automated
Recommendations to others considering the product:
strong product, wish there was a linkedin integration to add into and automate linkedin outreach in tandem with Gmail
user friendly- prospecting focused software
What do you like best about the product?
Automated email and call campaigns, Notified when emails are opened, clicked, viewed, and replied to. Easy integration with multiple other software companies nationwide.
What do you dislike about the product?
Doesnt have back end rule sets for integrating with Sugar CRM. Created duplicates on account level. NO SMART SEARCH BAR. GET PREDICTIVE ANALYTICS.
What problems is the product solving and how is that benefiting you?
easy to stay organized and hit key performance indicators.
Recommendations to others considering the product:
Yes.
If you love to do lists, Outreach is your dream
What do you like best about the product?
Gives you direct tasks to complete without having to keep track of each prospect manually.
What do you dislike about the product?
There are so many different portions of Outreach; sometimes it can be challenging to keep up with all of the functionality.
What problems is the product solving and how is that benefiting you?
Keeps ADRs organized and allows them to reach out to more people because they're not bogged down by manual tracking.
It's very efficient once I figure out the logistics.
What do you like best about the product?
The email tracking and read receipts. It is nice to see how many times a customer goes back to it as well.
What do you dislike about the product?
I am having a hard time figuring out the logistics of the tasks but that is just a learning curve I'm sure.
What problems is the product solving and how is that benefiting you?
Solving forgetting about clients because the sequencing reminds you.
Targeting Customers Effectively!
What do you like best about the product?
I like the analytics behind the technology - the ability to see past clicking send is huge for me in my role.
What do you dislike about the product?
Not being able to edit the templates to include imaging. I want it to look super tailored.
What problems is the product solving and how is that benefiting you?
Not knowing if I'm actually getting through to my customers. The benefit of this solution is being able to change things up if I notice a certain email is not landing the way I'd hoped.
Recommendations to others considering the product:
I am not allowed to upload images of my personal data (outreach user) as this is against company policy. But I do really enjoy the tech!
Great tool to help with scale, automation and tracking
What do you like best about the product?
I think what I like best is the simplicity of the tool. It is easy to use to set up and to navigate. The ability to lock down who can alter and write sequencing is another good feature so you can "control" the message.
What do you dislike about the product?
I think auto dialling from a calling perspective could be better. having a dialer inside the tool that integrates with all the CRM and VOIP calling perspective could make it even better.
What problems is the product solving and how is that benefiting you?
Well, in any go-to-market organization you need to balance quantity with quality. In the case of using outreach, we are accomplishing both. You can touch many customers with customer messaging but you can also send oneoff that are completely customized.
Makes BDR work easier
What do you like best about the product?
Queue of tasks makes getting work done easier. Especially like being able to set future tasks to reach out to prospects in the future.
What do you dislike about the product?
Sometimes incoming calls can't be answered, which is inconvenient when a prospect is calling back
What problems is the product solving and how is that benefiting you?
Setting meetings with prospects in the past that were interested but timing just wasn't right at the time.
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