Outreach Sales Execution Platform
OutreachExternal reviews
3,498 reviews
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Outreach is a great tool for automating tasks in your sales process.
What do you like best about the product?
I like how easy it is to use and how well it integrates with our other sales stack.
What do you dislike about the product?
I wish we could send bulk calendar invites as Gmail invites.
What problems is the product solving and how is that benefiting you?
I am saving a lot of time that I usually spent sending emails and doing things manually that are now automated.
Great for automating emails
What do you like best about the product?
How it automates email sends and saves time
What do you dislike about the product?
how it bugs and logs you out every few months
What problems is the product solving and how is that benefiting you?
it forgets your password and locks you out every so often
Detailed implementation and a helpful tool!
What do you like best about the product?
We were already using Outreach for our BDR team, but when we expanded across our GTM functions, the entire process was pretty smooth and straightforward. The implementation team was incredible accesible and helpful and everyone pretty much always had an answer for the questions we had. If they didn't, they made sure to either fidn th answer for us, or point us in the direction of someone that did.
What do you dislike about the product?
Since I had used the platform in our BDR org, some of the training seemed redundant. Overall, at the end of user training, I felt prepared to train our teams on usage for the platform. I will say, they did tailor the training a bit to reflect that those of us going through the expansion had used the system before, and most of the redundant training was just something we had to go through to be checked as knowledgable before being allowed to train others.
What problems is the product solving and how is that benefiting you?
We are allowing our entire Revenue Organization to eliminate a lot of manual work, giving them valuable time back. There is a solution for every team on Outreach, and the training sessions showed us how to train for best use cases across the board.
Recommendations to others considering the product:
If you're looking for a tool for part or all of your GTM teams, check out Outreach! People across your teams may be surprised about the ways they can use the tool. It does seem on the surface that it may be better suited for just SDRs and AEs, but there is something for everyone with the inbox integration, SFDC plugin; and the automation sequences, templates, and snippets can provide.
it works, but sloppy
What do you like best about the product?
I like being able to pre-populate templates for emails and set out a scheduled block of emails.
What do you dislike about the product?
Requiring "tasks" for a different team member/Department is irritating
What problems is the product solving and how is that benefiting you?
using templates and snippets for communication to mulitiple clients
Great sales enablement/productivity tool
What do you like best about the product?
Integrations, ease of use. Able to execute tasks and outreach for efficiency.
What do you dislike about the product?
Unable to migrate instances. Unable to push content from one instance to another. Had to copy/paste all messaging into new instance.
What problems is the product solving and how is that benefiting you?
Increase outreach and engagement efficiently.
Helps you reach more contacts faster & much more efficiently.
What do you like best about the product?
The email automation make it so much quicker which gives you the ability to reach far more prospects than manually generating a email for each one.
What do you dislike about the product?
It takes some getting use to all of the different sections.
What problems is the product solving and how is that benefiting you?
Outreach has helped organize my day much better than I ever could do on my own.
Best outbound sales tool for fast paced startup businesses
What do you like best about the product?
Best use of outbound sequences and seamless integration with salesforce
What do you dislike about the product?
unavailability of OOTB connectors with top marketing automation tools like Eloqua, Marketo etc.
What problems is the product solving and how is that benefiting you?
Automated sequences and reuse them in my daily prospecting
Excellent software for cold emailing
What do you like best about the product?
email sequences, branded links, AI which paused emails when the prospect is not available.
What do you dislike about the product?
High price and only annual payments with no discounts.
What problems is the product solving and how is that benefiting you?
Cold outreach, prospecting, email marketing
Great for SDR Teams
What do you like best about the product?
The sequencing capabilities are by far the best part of Outreach. It is very simple and straightforward to create, add prospects, and execute.
What do you dislike about the product?
The Chrome Extension can be a little clunky at times, and if your computer is not up to date, it can slow things down.
What problems is the product solving and how is that benefiting you?
The outreach to prospects
Great tool to automate sales and marketing
What do you like best about the product?
Its a great tool to keep track of open tasks. This software is the best solution for you to move forward with your company and a greater way to maximize generated profit. They're ability to track email opens and clicks is also extremely valuable in identifying which prospects are engaging most with the material I send over. The reporting and amount of features is incredible to a point where I get embarrassed at our own efforts.
What do you dislike about the product?
I don't think so that there is anything to dislike about outreach. The only one that I can imagine is that when you start fresh on the system, the interface can be a little bit daunting.
What problems is the product solving and how is that benefiting you?
It automates our sales strategy. It helps us follow a cadence or campaign on emailing, calling, sending a LinkedIn message, etc. Outreach always leads the way in terms of feature innovation, and they continue to offer the best outbound email settings to truly automate your process. It makes the calling and emailing breeze
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