Outreach Sales Execution Platform
OutreachExternal reviews
3,498 reviews
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Improved efficiency and organization for prospecting.
What do you like best about the product?
We can create specific campaigns, then design sequences that make sense for the outreach. Then you can load them up with prospects and each morning log in and work through them.
What do you dislike about the product?
I'm not sure that there is anything that I dislike. So far we have been pleased with the ability to improve our output. There are probably way more options and features that we don't take advantage of.
What problems is the product solving and how is that benefiting you?
Outreach gives us the ability to streamline our days so that we aren't wasting a bunch of time figuring out who and when we should reach out to. It definitely improves headspace for most of the team.
Recommendations to others considering the product:
There are lots of online videos that you can look up to get up and running quickly.
a powerful but complex tool
What do you like best about the product?
i like that outreach provides structure and replicable process to prospecting and opportunity management for sellers. our managers like the reporting capabilities
What do you dislike about the product?
the ramp time & adoption for our sellers has been a struggle. its a powerful tool but requires a fair amount of seller time to setup and manage and our sellers struggle with learning how to use it.
What problems is the product solving and how is that benefiting you?
outreach helps with autologging prospecting efforts. when used well it helps structure, organize, and scale the sellers' prospecting efforts as well as opportunity management
Ridge's Review
What do you like best about the product?
Scalability to sell! Outreach allows users to seamlessly engage prospects, and maximize personalization in the process.
What do you dislike about the product?
At times, Integration will not work with email. Need to constantly refresh or sign in
What problems is the product solving and how is that benefiting you?
Outreach helps me, as a sales rep, be more productive with my time!
Recommendations to others considering the product:
Leverage Outreach to help you scale your sales efforts
Intuitive and powerful prospecting tool
What do you like best about the product?
Outreach helps me as a sales professional on the following areas:
- creating a structure on a prospecting process across channels
- good templates
- metrics to help me to improve my prospecting
-align with team of business development so that we are not prospecting same people
- easy personalisation configs
- integration to other tools like email, CRM, etc
- fast and efficient support
- creating a structure on a prospecting process across channels
- good templates
- metrics to help me to improve my prospecting
-align with team of business development so that we are not prospecting same people
- easy personalisation configs
- integration to other tools like email, CRM, etc
- fast and efficient support
What do you dislike about the product?
I still have not found any dislikes in the past 6 months of usage.
What problems is the product solving and how is that benefiting you?
Three main problems that Outreach has helped by far
1. Prospecting consistently and with structure
2. Alignment with Business Development and Marketing
3. Keeping up with stakeholders along the sales process
1. Prospecting consistently and with structure
2. Alignment with Business Development and Marketing
3. Keeping up with stakeholders along the sales process
Recommendations to others considering the product:
Define the roles of different people really well:
- who will create templates, sequences, snippets etc
- integration to CRM is must
- who will create templates, sequences, snippets etc
- integration to CRM is must
The best in its domain!
What do you like best about the product?
Outreach is the one shop for everything i need as a sales rep. I can plan my work better with this. It integrates seamlessly with other applications in my organisation and it is by far the best than its competitors.
What do you dislike about the product?
Sometimes calls don't connect which is a hiccup. Calling with outreach is not the best experience sometimes, so I have to use other applications. Improving on the same would be great.
What problems is the product solving and how is that benefiting you?
From sending emails to preparing my cadence. I use Outreach for most of my work in my current role.
I have realised that I am more productive now and my Performance has increased too.
I have realised that I am more productive now and my Performance has increased too.
Open Review
What do you like best about the product?
Keeps me on track during prospecting and takes the brainpower out of cadences
What do you dislike about the product?
Can't always trust if my emails have actually been opened
What problems is the product solving and how is that benefiting you?
Hitting more clients faster and in more efficient manners
Intuitive sales platform, has everything needed for effective outreach no pun intended.
What do you like best about the product?
The sequences. I previously used Outlook Quick Parts, and Sequences are like that on steroids.
What do you dislike about the product?
That contacts are called "Prospects" - which is inaccurate in the VAST majority of sales roles. Also, I need to push enter twice to search a prospect from the search bar. It switches from "All Prospects" to "Prospects" as I do so for no reason.
What problems is the product solving and how is that benefiting you?
Quickly and efficiently contacting many customers at once, and being able to quickly review past calls and emails, via the activity tabs per customer.
Well crafted solution for all customer-facing reps
What do you like best about the product?
It helps organize and automate outreach to a large territory like mine(650+ accounts) with ease. Cadences, sequences, lead lists, and the calling feature is really great.
What do you dislike about the product?
Can't really pin point anything I don't like. It took some getting used to but it's improved over the past year very significantly.
What problems is the product solving and how is that benefiting you?
tracking email effectiveness, calling and logging activity within Salesforce with ease. Saves hours of busy work.
Effective way to cast wide net for new business communication
What do you like best about the product?
You're able to reach out to an exponentially higher amount of people that you couldn't reach out to manually.
What do you dislike about the product?
Not understanding how to separate out tasks for just ripping cold calls to new leads
What problems is the product solving and how is that benefiting you?
Initial connection with new prospects that we've never engaged with before. Not having to spend manual time with initial follow-up to new prospects
Recommendations to others considering the product:
Recommend if you're looking to initially connect and follow-up with a high volume of new prospects
Makes prospecting easy
What do you like best about the product?
The ability to set up and track multiple campaigns through a single interface. Outreach makes it easy to design sequences and track data.
What do you dislike about the product?
Yet to run into any issues. The app does need to be reconnected every so often, however this may be due to switching locations on my end.
What problems is the product solving and how is that benefiting you?
Outreach reduces the need to manually track prospecting sequences which can be cumbersome through a CRM or spreadsheets.
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