Outreach Sales Execution Platform
OutreachExternal reviews
3,495 reviews
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Great tool to manage outreach and follow-ups easily
What do you like best about the product?
What I like most about Outreach is how easy it makes it to organize and follow up with leads. You can build sequences, send personalized emails at scale, and see who opened or replied in real time. It keeps everything in one place, so you don’t have to guess what step comes next. It’s very helpful for staying consistent with outreach and improving response rates.
What do you dislike about the product?
Sometimes the platform takes a few seconds to load when switching between sequences or inboxes. Also, the reporting dashboard could be a bit more flexible. But overall, these are small issues compared to how much time it saves every day.
What problems is the product solving and how is that benefiting you?
Outreach helps me automate and organize my daily sales and marketing communication. Before using it, I had to send follow-ups manually and track replies in spreadsheets. Now I can create sequences, send personalized messages automatically, and see engagement metrics in one place. It saves a lot of time and keeps everything more consistent.
outreach for sme
What do you like best about the product?
automation of repetitive tasks and easy to implement and integrate
What do you dislike about the product?
High cost for advanced tools and requires lot of understanding
What problems is the product solving and how is that benefiting you?
automation and advanced analytics is helping us a lot
Sales Development Representative
What do you like best about the product?
Ease of use, speed, sequence flow, customization
What do you dislike about the product?
Customer Support, a lot of features, sometimes failing to sync with leadiq
What problems is the product solving and how is that benefiting you?
Prospecting - benefiting efficiency and consistency
Great tool for disciplined cadences for outbound
What do you like best about the product?
Really simple and intuitive to make sequences for cold and warm outbound, allows you to track progress a lot easier. Use it everyday for cold outbound and we've got a great CSM for supporting / enabling us.
What do you dislike about the product?
Sometimes a little clunky or slow on the mobile app, lacks functionality of the web app.
What problems is the product solving and how is that benefiting you?
Allows me to be more disciplined and structured with my cold outreach to prospects, with real-time tracking of effective results via A/B testing etc.
Great but could be better
What do you like best about the product?
Great tool for organizing and reaching out to prospects. Love the metrics you can get over time, as well as the elements of AI that have recently been incorporated. Easy and quick integration with Salesforce!
What do you dislike about the product?
The UI could be much better. Such a small window to write emails in that sometimes gets pop up blocked. I also wish the home dashboard was more customizable.
What problems is the product solving and how is that benefiting you?
Giving me a unified space to host all of my outbound prospecting activities and productivity.
Better way to shoot drips
What do you like best about the product?
Customer support works perfectly
I link how easy it's to integrated to others tool such as Sales Force and Gmail.
I link how easy it's to integrated to others tool such as Sales Force and Gmail.
What do you dislike about the product?
I think it's hard to control and add prospects without a origin source like SFDC.
Finding and manage prospects is a little bit trick.
Finding and manage prospects is a little bit trick.
What problems is the product solving and how is that benefiting you?
making drips agile and do the analytics so I can on top of costumers/ prospects interactions with my emails.
Good ease of use!
What do you like best about the product?
I like how it integrates with HubSpot, I also like how easy it is to generate sequences
What do you dislike about the product?
I'd like the ability to create lists and filter more accurately within outreach
What problems is the product solving and how is that benefiting you?
It allows us to safely send out email marketing without damaging our Domain
A Wonderful Tool T Reach out to your Potential Customers
What do you like best about the product?
It is a great sales tool to prospect and reach out to new customers especially when they are in a different time zone. You can also leave voice mails which the customer can check and revert at their own convenience. You can also create email templates, save multiple sequence emails and schedule the emails on the days and timelines you think would be ideal in terms of boosting chances of a response from the customer. The ease of integration is seamless, and it integrates easily with salesforce and other popular platforms. Their customer service and support is great. They are very knowledgeable in terms of the product and are updated with their improvements. I have used outreach in my previous company where I used to do prospecting in the US- East region.
What do you dislike about the product?
Their user interface is kind of complex, and it is very confusing and time consuming. You will need to scroll through multiple options before you arrive on what you are looking for. It is tough to use it without prior product training. The setup and implementation time takes couple of months which is very long as companies need faster execution time especially if the company is sales centric.
What problems is the product solving and how is that benefiting you?
It is easier to reach out to your customers through Outreach as you get the complete history of the customer, their contact information, and the history of your email reach outs and call log along with the dates. It is by far the best tool for business follow-ups leading to either targeting new logos or sales closures. It has helped me to acquire new logos, setup meetings with new and prospective clients, brief my prospects on the exact agenda so that the prospect can do his homework and join the call. It helps to automate a lot of follow-ups which I was doing manually before outreach.
Well designed interface and easy to use
What do you like best about the product?
Well designed interface with customisable options to adapt and adjust to your needs.
Easy to implement into everyday workflow.
Use it everyday without issue.
Integrates brilliantly with both CRM and sales tools.
Customer support communicates if there is ever an outage.
Easy to implement into everyday workflow.
Use it everyday without issue.
Integrates brilliantly with both CRM and sales tools.
Customer support communicates if there is ever an outage.
What do you dislike about the product?
Sometimes the extension can be inaccurate compared to what your looking at on browser.
Refresh browser to update appears often which can disturb workflow.
Refresh browser to update appears often which can disturb workflow.
What problems is the product solving and how is that benefiting you?
Outreach solves the problem of sequencing prospecting into correct channeled outreach. Allowing you to execute tasks in an effective manner.
Beautiful Sequences after Hard Implementation
What do you like best about the product?
I loved using Outreach while making sales calls, generating pipeline and doing research. It was super easy to organize my day and my tasks and see what I had left to do each day/week. I loved being able to make and share templates with my team as well.
What do you dislike about the product?
There were some hiccups with the sequences. It took a lot of time to iron out our processes. We were early adaptors of the program at our company.
What problems is the product solving and how is that benefiting you?
It really helped me juggle multiple accounts and prospects and what step they were in the sales sequence they were. It would alert me if I had a manual task to do, or help me automate tasks that could be set to occur in the future.
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