Outreach Sales Execution Platform
OutreachExternal reviews
3,498 reviews
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Cadence and Pipeline Excellence
What do you like best about the product?
Excellent for long term pipeline management.
What do you dislike about the product?
There are still some very minor redundancies with some of it;s automations.
What problems is the product solving and how is that benefiting you?
It has allowed me to better contact business prospects, stay on top of long-term pipeline management and convert more opportunities
Recommendations to others considering the product:
Definitely take it through the POC process. Very flexible tool with a lot of customization.
Outbound Sales Made easy!
What do you like best about the product?
I have been using Outreach.io for about a year and it is the most neatly designed sales engagement platform. Very intuitive to use and state of the art product.
What do you dislike about the product?
Nothing of that sort. i liked every aspect of it
What problems is the product solving and how is that benefiting you?
I use it for outbound sales campaigns.
Great tool for high volume SDR teams
What do you like best about the product?
When one of our SDR's has dozens or even hundreds of tasks, Outreach is great at ranking the people they should be calling first which makes it really easy.
What do you dislike about the product?
Not being able to add calendar meetings to Salesforce automatically - although I think it is in the works so lets cross our fingers!
What problems is the product solving and how is that benefiting you?
Making the life of our SDR team easier. They have been able to reach out with a higher connect rate and increase overall activities.
Recommendations to others considering the product:
Lot's of tools/platforms out there. Do your homework and figure out what is most important to you.
Savior from the tyranny of Salesforce's mid-aughts UI
What do you like best about the product?
Outreach has a pleasant, modern UI. While editing leads and contacts feels onerous in Salesforce, it's actually quick an fun in Outreach.
What do you dislike about the product?
Outreach's data sync for Salesforce seems error-prone. The fields don't always update properly, and the sales team oversold the "out of the box" integration.
What problems is the product solving and how is that benefiting you?
Outreach allows our reps to do much more outbound sequencing in their cold sales. They add prospects, queue up cadences, and follow through to qualified opportunities.
Recommendations to others considering the product:
Make sure you have a SFDC admin, or at least someone with solid understanding of custom fields, mappings, and duplicate checking. Our first week with Outreach created a ton of garbage data.
Easy to use, great tracking company going in the right direction.
What do you like best about the product?
I like the company behind the software. They are always helpful and their head is always going in the right direction.
What do you dislike about the product?
Can be a bit clunky at times. There are some simple features that it is missing.
What problems is the product solving and how is that benefiting you?
Prospecting. We secure 200+ meetings per month for our own team using this platform
Account Executive
What do you like best about the product?
Love how easy it is to customize messaging, as well as schedules.
What do you dislike about the product?
Can be cumbersome to find correct sequences, in sea of hundreds.
What problems is the product solving and how is that benefiting you?
Prospecting is a huge problem - task that can be addressed by using Outreach. It is used to increase opportunities ultimately.
Good system, but has some Kinks
What do you like best about the product?
Automatic emails and tagging are the best features!
What do you dislike about the product?
Executing the sequences can sometimes be clunky for reps.
What problems is the product solving and how is that benefiting you?
Better planning & execution of sequences.
Very robust sales automation
What do you like best about the product?
Strong automation capabilities in the platform. Customer support is great.
What do you dislike about the product?
system is complex, takes a while to become familiar with all the different settings
What problems is the product solving and how is that benefiting you?
email automation, efficiency
Highly customizable, takes a little time to fully optimize.
What do you like best about the product?
Platform is extremely powerful and the team is great about shipping new features and listening to customers. Definitely ROI positive.
What do you dislike about the product?
What used to be a best practice (great follow-up from sales reps) is being democratized to all, which eliminates competitive edge. Like all platforms, few that abuse the platform with 10 email sequences, hurt the ecosystem.
What problems is the product solving and how is that benefiting you?
Consistent touchpoints on the key contacts/acounts my sales org is targeting without it being necessary to use a Marketing Automation platform.
Recommendations to others considering the product:
Make sure you listen carefully when your CS contact walks you through SFDC field mapping. I had some questions afterwards and it took a couple of at bats to get right!
Great Experience
What do you like best about the product?
What I liked most about Outreach is that they were really pioneers of the email automation space, and they do a great job of making it easy for the user.
What do you dislike about the product?
Liked most of it! I assume they've continued to add more functionality.
What problems is the product solving and how is that benefiting you?
Absolutely speeds up sales rep productivity and doesn't make you compromise quality.
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