Outreach Sales Execution Platform
OutreachExternal reviews
3,498 reviews
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Incredible productivity uptick!
What do you like best about the product?
Easy to put leads/contacts in sequences, or hit them manually with targeted emails/calls. Much more productive and easier to track than using salesforce.
What do you dislike about the product?
I really have nothing to say bad about Outreach. I use it basically every day and have only had an outage once or twice.
What problems is the product solving and how is that benefiting you?
Increased sales, greater productivity, more effective processes at work in general. Able to work from home much easier because of the "call from computer" feature.
Recommendations to others considering the product:
So much more productive than manually logging tasks in SFDC.
Doubles productivity for limited resources
What do you like best about the product?
Ease of use. Repeatable process. Analytics on performance to see what works and doesn't. Connected to Salesforce.com
What do you dislike about the product?
If you use Salesforce.com, ensure there are no duplicates between leads and contacts; otherwise, it can sometimes cause issues when retrieving information for outreach.
What problems is the product solving and how is that benefiting you?
Limited staff for prospecting. Outreach campaigns allow us to create sequences with targeted information and apply them to targeted prospects. Outreach will notify you when a prospect reviews your email, allowing you to call them while they are looking at your email. Removes the manual efforts of scheduling follow-up tasks.
Great tool for Sales Professionals
What do you like best about the product?
Streamlines prospecting with its chrome extension allowing you to sequence prospects straight from LinkedIn and Salesforce
What do you dislike about the product?
I'm not a big fan of the recent chrome extension update because it opens a new window but not the end of the world.
What problems is the product solving and how is that benefiting you?
Allows BDRs to effectively prospect across multiple mediums.
Easy to use even for this old school sales guy
What do you like best about the product?
Very ease to use and doesn't take look to get up and running
What do you dislike about the product?
Sometimes it's hard to mass email when a prospect is stuck in an old dead cadence.
What problems is the product solving and how is that benefiting you?
It allows me to reach out to a group of people with individualized tracks at a company. I am also able to see which emails are the most effective through open rates and can do a/b testing if need be
Recommendations to others considering the product:
Develop a mobile app
Outreach has made managing prospects easier
What do you like best about the product?
The ability to set and execute tasks that I either create myself or are part of a sequence. The template tool makes it easy to quickly send personalized emails to different prospects without having to repeatedly re-write the main points I want to make.
What do you dislike about the product?
Difficult to add links or attachments to custom emails that are set up as tasks.
What problems is the product solving and how is that benefiting you?
Managing hundreds of contacts across multiple accounts is a breeze with Outreach. I honestly don't know what I'd do without it.
Recommendations to others considering the product:
You don't know how much you need it until you have it, then you'll wonder what you did without it.
Outreach is awesome!
What do you like best about the product?
I like how easy outreach is to build sequences and to add them to your pipeline as well as sharing them with other people to use as well. It is very user-friendly and makes building multiple versions easy. Also, I like how Outreach can work and integrate with your email account and SalesForce as well. It makes it easy to email and update leads straight from the page. Once you get to know how to use it, it is very easy and simple to understand. The metrics and numbers are super simple to understand and you are able to see what is going out and what is going in as well as how many have bounced and what is scheduled.
What do you dislike about the product?
Sometimes Outreach is slow and the results don't seem to be too accurate. Also, sometimes it will show you when someone opens the email but not when others do so I have to go online and check the numbers.
What problems is the product solving and how is that benefiting you?
It is easy to send emails and track them which is the main part of our business. It would be very difficult if you were not able to track who opened what and when but Outreach helps you with that. I know that my emails are being seen and when to follow up with the lead.
Great for tracking prospects and progressing through pipeline
What do you like best about the product?
Outreach provides insights to your calls and emails to help you know at what times activities are most effective.
What do you dislike about the product?
sometimes it does not sync to salesforce properly. I have had glitches when changes the stage of prospects as well
What problems is the product solving and how is that benefiting you?
Staying on top of who to call and when.
Recommendations to others considering the product:
If you need to track leads that you will call and email multiple times then this will help you. Great for SDRs and AEs as well. Makes tracking productivity simple for both team members and manager
It is good so far
What do you like best about the product?
I like that it tracks all the emails out and more importantly created manual task for you
What do you dislike about the product?
I dislike how sometimes you would have to go back and officially sending out the email through task on the dashboard
What problems is the product solving and how is that benefiting you?
organization, sending out vast emails
Recommendations to others considering the product:
n/a
Outreach Good for Small Business Sales
What do you like best about the product?
We've had a lot of success with plain HTML templates (no design) for our automated emails. I like the streamline capabilities.
What do you dislike about the product?
A little confusing on the different between non-templated emails and templated emails. Also setting up the rules.
What problems is the product solving and how is that benefiting you?
Large number of leads and a small sales. Plus we want to a/b/c/d test many different messages and see which will have a higher open or click through rate.
Recommendations to others considering the product:
Really enjoy how much this has streamlined the first-touch sales process.
Best dialer in the game
What do you like best about the product?
The dial-task screen has all the information you need and let's you dial with more efficiency than any other service
What do you dislike about the product?
With a so much detail on each prospects, the product lacks good overview of the most engaged prospects
What problems is the product solving and how is that benefiting you?
Less time lost between reaching out to prospects
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