Outreach Sales Execution Platform
OutreachExternal reviews
3,498 reviews
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Great product
What do you like best about the product?
I't gives me so much functionality and replaces other systems because it has everything under one roof
What do you dislike about the product?
It is some times a lot to look at, the automatic voice mail greetings are fuzzy since theyre still in beta
What problems is the product solving and how is that benefiting you?
they have helped streamlined many processes and helped me get more done in less time
Outbound made Easy!
What do you like best about the product?
It is really easy to keep your tasks organized, give you a really good 360 view of your activity and track what is working.
What do you dislike about the product?
Still trying to confirm if it gets spammed by big companies
What problems is the product solving and how is that benefiting you?
Keep your tasks organized, keep views of all of your activities
Recommendations to others considering the product:
Get trained on the product before using it to really get the benefits from it
Great tool for managing the day-to-day activities of a BDR!
What do you like best about the product?
I loved the workflow with this tool, it really allowed you to set yourself up for success and work super efficiently. There was a bit of a learning curve at first, but it was quickly overcome.
What do you dislike about the product?
I wished the note-taking functionality and integration with other apps was more robust!
What problems is the product solving and how is that benefiting you?
It's helping us to easily centralize and quantify the activities for our reps, helping us to better forecast by providing a clearer picture on how each activity adds into the total revenue picture.
Recommendations to others considering the product:
You might need to tweak the process reps have when you first begin, to match up with Outreach's idea of cadences, so come prepared with a firm understanding of what your process currently is to allow for the quickest switch.
Business Development Manager
What do you like best about the product?
Outreach provides a tool for business development reps to use that keeps them on task making calls and prospecting to the right number of prospective clients each day.
What do you dislike about the product?
Software is not always intuitive to use.
What problems is the product solving and how is that benefiting you?
We solved the business problem of getting business development reps call through lists of prospects and uncover new opportunities.
Good for calling- difficult for prospecting
What do you like best about the product?
If you have a bulk amount of people to call, it is great to cruise through them.
What do you dislike about the product?
The info fields don't auto sync with Salesforce.
What problems is the product solving and how is that benefiting you?
Dialing and emailing. Quick to do with Outreach
Love Outreach
What do you like best about the product?
Outreach is very easy to use and allows me to track my prospects responses.
What do you dislike about the product?
Outreach is overall a great product. Sometimes I have issues with the search bar. It can be very confusing.
What problems is the product solving and how is that benefiting you?
Sales.
Recommendations to others considering the product:
Fix the search feature
Great replacement for Kitedesk, and keeps getting better!
What do you like best about the product?
I like that new features keep getting rolled out and that the system makes it easy to automate most of my day.
What do you dislike about the product?
#1 complaint is that if am out of the office that I can't simply pause all my upcoming outbounds and resume when I am done. They have a way to do this, but it's kind of a hassle. Some reps need to set an auto-responder for clients or the internal team, then is someone responds to an email sent by Outreach on that very same day, how will it look to get an auto-response?
What problems is the product solving and how is that benefiting you?
We've realized a number of high profile sales-qualified leads and have been able to quadruple our lead production rate while leaving more time to work on other key projects.
Intuitively collaborative marketing automation
What do you like best about the product?
Outreach provides a streamlined interface with SFDC and email and continuously expanding the technology to enable intuitive reporting and marketing next steps, called "sequences" based on a wide variety of criteria.
What do you dislike about the product?
There is still room for growth when it comes to simplifying their interface; there are so many things you can do, it starts to get tricky to remember where everything is, and how to get to things in a timely manner.
What problems is the product solving and how is that benefiting you?
Outreach is an incredible tool for simplifying email and phone prospecting efforts
Recommendations to others considering the product:
Don't second guess whether or not this solution will help you with email automation; it's great!
Solid sales automation tool
What do you like best about the product?
Power user capabilities, continued updates
What do you dislike about the product?
Simple bugs aren't prioritized, like the fact that you have limited access to font sizes/choices, and what looks good in your message from Outreach arrives to the prospect with different font sizes and styling. Very frustrating.
What problems is the product solving and how is that benefiting you?
Vastly improves a sales rep's ability to stay on top of his accounts and be strategic with his prospecting
Great tool to increase outbound production!
What do you like best about the product?
I like the easy ability to streamline outbound productivity from a sales perspective. Our call, email, and action item production has sky rocketed since implementing.
What do you dislike about the product?
I dislike the fact that their google chrome extension does not work very well. Makes uploading prospects quite difficult.
What problems is the product solving and how is that benefiting you?
We see an increased production of activity which has lead to more revenue generated.
Recommendations to others considering the product:
I recommend the tool if the goal is to increase outbound production like our initial goal. However, outreach has average customer service and their chrome extension not working makes it difficult to add prospects to the system.
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